Jobs at KNAPP

Manages complex multi-state payroll processing, audits, reconciliations, payroll tax compliance, garnishments, and discrepancy resolution. Serves as a payroll subject matter expert, supports payroll systems implementations and process improvements, maintains controls and documentation, and partners with HR, Finance, Benefits, and business leaders. Provides payroll analysis, resolves sensitive employee issues, and mentors junior team members while ensuring compliance with federal, state, and local regulations.

Leads the RBS implementation management function across new site launches, expansions, transitions, stabilization programs, and operational handovers. Manages Implementation Managers, establishes governance and standardized launch processes, oversees readiness and risk controls, and coordinates cross-functional and customer stakeholders. The role drives portfolio visibility, staffing and training readiness, quality, safety, budget awareness, escalation, and continuous improvement. Travel is required for site visits, launch reviews, customer meetings, and critical implementation phases.

Designs and engineers third-party warehouse automation and material-handling equipment for customer projects. Responsibilities include verifying technical feasibility, defining integration requirements, coordinating vendors and internal departments, reviewing quotes, creating drawings and installation documents, overseeing occasional installations, updating as-built documentation, and supporting sales proposals. The role also improves engineering standards and requires CAD proficiency, strong communication, vendor coordination, organizational skills, and approximately 20% travel.

Prepares automation projects, programs and configures SCADA systems, maintains commissioning documentation, trains customers and maintenance teams, and supports remote and on-site testing. The role verifies electrical schematics, coordinates commissioning activities, troubleshoots SCADA issues, and works with customers and internal teams. Travel is required to customer sites, with physical duties including walking, bending, stooping, and lifting up to 50 pounds.

Manage customer-site operations and teams supporting automated storage, retrieval, storage, and picking systems. Lead maintenance programs, safety, budgets, staffing, training, supplier coordination, service-level delivery, inventory, reporting, and customer relationships. Oversee preventive and predictive maintenance, emergency response, system improvements, risk assessments, quality compliance, and resource utilization while ensuring strong customer satisfaction and commercial performance.

Leads customer-site operations for automated warehouse systems, managing maintenance programs, budgets, safety, staffing, suppliers, service levels, repairs, training, reporting, and customer relationships. Oversees preventive and predictive maintenance, system improvements, installations, spare parts, risk assessments, quality compliance, and emergency responses while developing site leadership and ensuring efficient, safe service delivery.

Provide software-focused operational support for automated warehouse systems. Monitor KiSoft production environments, triage and resolve software incidents, coordinate on-site and support resources, escalate issues, communicate system status, maintain incident and problem-management documentation, and prepare internal reports. The role requires Linux, Windows Server, Oracle, PL/SQL, Java or C++ knowledge, plus an understanding of automated warehouse equipment.

Manages multiple warehouse automation projects of moderate complexity, overseeing stakeholder communication, schedules, budgets, contracts, change orders, procurement, subcontractors, risks, documentation, and issue resolution. Coordinates internal teams, subsidiaries, customers, suppliers, and onsite implementation personnel while independently negotiating and escalating issues. Projects may involve large budgets, software integration, third-party equipment, international collaboration, and travel of up to 50%.

Supports project managers with financial control, forecasting, reporting, risk and opportunity assessment, billing, revenue recognition, contract and change-order reconciliation, purchase-order cost allocation, and monthly close activities. Maintains accurate project records, ensures compliance with commercial guidelines, analyzes project performance, and helps optimize gross profit, cash flow, assets, and financing. The role also improves project reporting and supports intercompany billing processes.

Coordinates installation schedules for multiple warehouse automation projects, allocating internal and subcontractor resources and maintaining timelines in ASTA. Prepares RFQs and installation documentation, facilitates handoffs, manages contractor onboarding, compliance, performance tracking, and evaluations, and supports logistics and issue resolution. The role collaborates with Engineering, Procurement, and Project Management while assessing risks, resolving bottlenecks, and revising execution plans. It requires basic mechanical and electrical systems knowledge, strong organization and communication skills, 10% travel, and the ability to perform physical site-related tasks.

Provides customer-facing second-level software support for warehouse automation solutions. Analyzes incidents, logs, interfaces, databases, system processes, and operational symptoms; coordinates troubleshooting and escalations with internal teams; identifies workarounds and supports resolution. Maintains incident documentation, knowledge articles, and technical findings, while initiating Problem Management for recurring or systemic issues. The role requires customer communication, technical clarification, knowledge sharing, and up to 20% travel.

Leads customer-site operations and maintenance for automated storage, retrieval, storage, and picking systems. Manages site leadership, customer relationships, budgets, SLAs, preventive and predictive maintenance, safety, quality, staffing, training, suppliers, spare parts, reporting, risk registers, system improvements, and emergency response. Ensures efficient service delivery, compliance with procedures, resource optimization, and continuous process improvement while maintaining strong customer satisfaction and commercial performance.

Provide control-system support for automated warehouses: monitor and troubleshoot PLC-controlled storage, conveyor, and sorter equipment; triage incidents; restore service or apply workarounds; coordinate on-site and remote teams; maintain tickets and technical documentation; follow change and problem management processes.

Design and model automated intralogistics solutions, perform data analysis, ROI and throughput projections, create CAD layouts and presentations, support sales proposals, interface with international counterparts, and document material flow and process specifications.

Process accurate biweekly full-cycle payroll for hourly and salaried employees, including deductions, garnishments, tax information, employee changes, and payroll-related general ledger reconciliations. Respond to payroll inquiries, resolve pay issues, generate reports, and support HR administrative activities. Ensure compliance with federal and state regulations while handling confidential information and maintaining payroll accuracy.

Lead on-site operations and maintenance for automated storage/retrieval and picking systems. Serve as customer-facing site leader, manage budgets, teams, suppliers, safety, PPM schedules, SLAs, reporting, and emergency response to ensure high system availability and customer satisfaction.

Manages complex warehouse automation projects during on-site installation and commissioning. Oversees subcontractors, schedules, safety, quality, customer communication, testing, acceptance, training, documentation, change orders, resources, supplies, and risk escalation. Serves as the primary customer and internal project interface, leads site coordination meetings, tracks milestones and costs, and supports system maintenance and service activities.

Manages on-site warehouse automation project execution, including safety, quality, schedules, vendors, deliveries, testing, customer acceptance, commissioning, training, reporting, documentation, and issue escalation. Serves as the primary customer interface, coordinates installation and startup teams, tracks risks and milestones, manages supplies and equipment, and supports maintenance and change-order activities. The role requires independent work at customer sites and 100% travel.

Manages software realization projects for warehouse automation solutions, from solution design through testing, commissioning, customer acceptance, and delivery. Coordinates customers, software consultants, developers, engineers, suppliers, and implementation teams. Responsibilities include reviewing specifications, preparing test plans and project documentation, resolving integration issues, tracking scope and timelines, supporting site implementation and training, reporting project status, and guiding stakeholders throughout the project lifecycle.

Manage multiple moderate- to high-complexity warehouse automation projects from inception through completion. Responsibilities include stakeholder communication, project scheduling, budgeting, forecasting, contract and change-order management, procurement coordination, subcontractor oversight, risk mitigation, issue resolution, and team leadership. Projects may involve international subsidiaries, third-party equipment, installation, commissioning, software integration, and customer implementations. The role requires up to 50% travel, including quarterly international travel, and U.S. work authorization.