Jobs at KNAPP

Supports procurement operations by processing purchase requests and purchase orders, coordinating suppliers and deliveries, receiving goods, reconciling invoices, maintaining vendor and procurement records, and ensuring compliance with policies and financial controls. The role also supports project procurement, expediting, reporting, audits, and process improvements while collaborating with project managers, engineers, logistics teams, suppliers, and internal stakeholders.

Supports procurement operations by processing purchase requests and purchase orders, coordinating suppliers and deliveries, receiving goods, reconciling invoices, maintaining vendor data, and ensuring compliance with procurement policies and financial controls. The role also supports project procurement, delivery tracking, expediting, documentation, audits, and process improvements while collaborating with project managers, engineers, logistics teams, suppliers, and internal stakeholders.

Designs and engineers third-party buyout equipment for warehouse automation projects. Responsibilities include verifying technical feasibility, defining integration requirements, designing workstations, coordinating vendors and internal teams, reviewing quotes, creating permit and installation documents, overseeing occasional installations, and maintaining as-built documentation. The role also supports sales-phase technical analysis and proposals.

Designs customer-specific warehouse automation and intralogistics solutions from initial workshops through proposal and handover. Responsibilities include analyzing customer requirements and data, defining logistics processes, designing system concepts and workflows, calculating costs, preparing proposals, presenting solutions, and coordinating handoffs to engineering teams. Requires an engineering degree, at least three years of relevant logistics or automation experience, strong communication skills, business-fluent English, and willingness to travel approximately 20%.

Develops cost- and performance-optimized software solutions for warehouse automation and intralogistics. Responsibilities include software and process design, programming, solution documentation, system architecture, data analysis, network infrastructure coordination, project leadership, customer presentations, sales support, PO workshops, implementation support, training, and strategic development. Requires close collaboration with customers, suppliers, sales, and internal departments, with approximately 30% travel to client sites.

Provides 24/7 and on-call technical support for warehouse automation customers. Resolves incidents, restores services, performs root-cause analysis, monitors service requests and customer sites, manages escalations within SLAs, communicates with customers and internal experts, maintains documentation, trains employees, and executes small customer-service projects. The role requires IT, electrical, mechanical, PLC, control-system, and warehouse automation knowledge, along with up to 20% travel.

Assistant Corporate Counsel will draft, review, edit, and negotiate legal documents and agreements; conduct legal and factual research; review employment, purchasing, construction, technology, licensing, and immigration matters; maintain legal files and databases; and support the General Counsel and cross-functional teams. The role requires a J.D., active state bar membership, strong legal research and communication skills, and the ability to manage multiple deadlines. Occasional travel of less than 2% may be required.

Install, configure, customize, test, and support logistics software at customer sites and remotely. Develop SQL queries, reports, interfaces, and software adaptations; collaborate with international teams, customers, sales, and project management. Provide startup training and support, document projects, and assist with software engineering for warehouse automation workflows.

Owns resident business services contracts through their lifecycle, interpreting terms, managing amendments, monitoring compliance, and advising stakeholders. Reviews invoices, performs SAP BW financial analyses, investigates deviations, maintains project master data, prepares leadership reporting, and supports audits, process improvements, order processing, and contract closure. Requires cross-functional coordination, independent judgment, and occasional travel.

Supports U.S. import and trade compliance operations by coordinating with customs brokers and freight forwarders, validating customs entries and shipping documents, monitoring shipment and supplier routing activity, reviewing HTS classification and valuation, tracking partner performance, and centralizing compliance data. The role requires strong attention to detail, communication, problem-solving, data management, Excel proficiency, and familiarity with ERP systems and SharePoint.

Supports outside sales and account executives in selling warehouse automation solutions to new and existing customers. Responsibilities include collaborating with engineering, purchasing, and service teams; developing system proposals and cost estimates; preparing customer presentations; and following the company sales process. The role requires sales experience, technical knowledge of logistics or material handling, strong communication and relationship-building skills, proficiency with Microsoft Office, CRM systems, and SAP, and 5–10% domestic and international travel.

Leads and develops Customer Service Project Managers while overseeing a portfolio of customer-facing warehouse automation projects. Owns delivery across enhancements, upgrades, retrofits, and expansions, monitoring schedule, cost, risk, quality, contracts, and service levels. Coordinates software, controls, mechanical, IT, operations, and safety teams; leads customer governance and executive communications; manages escalations, workforce planning, and continuous improvement.

Leads second-level software support operations for automated warehouse customers. Oversees support engineers, incident tracking, escalations, root-cause analysis, customer communications, reporting, and continuous improvement. Manages rotating schedules for 24/7 coverage, coordinates responses to disruptions, and aligns operations with global standards. Requires experience in automated distribution or supply chain environments, technical support leadership, and familiarity with Linux, Java, Oracle, SQL, warehouse control systems, and ITIL practices.

Manages on-site warehouse automation implementation projects by coordinating engineers, resources, stakeholders, vendors, testing, quality, risk mitigation, reporting, and project timelines. Supports network and server installation, internal and customer testing, issue tracking, acceptance testing, go-live activities, change management, and ramp-up. Requires strong organizational, problem-solving, communication, project management, computer systems, budget management, and mechatronics knowledge, with travel up to 90%.

Manage multiple complex warehouse automation projects, overseeing schedules, budgets, contracts, risks, suppliers, change orders, customer communications, and cross-functional teams. Responsibilities include critical path scheduling, commercial management, subcontractor coordination, issue resolution, project forecasting, stakeholder communication, and mentoring project managers. The role may involve projects valued up to $150 million, global program leadership, international travel, and integration of software, equipment, subsidiaries, and third-party systems.

Manages multiple low-complexity warehouse automation projects or supports larger implementations under supervision. Responsibilities include coordinating stakeholders, suppliers, internal teams, schedules, budgets, contracts, change orders, risk registers, documentation, customer communications, and issue resolution. The role oversees projects valued up to $20 million, maintains forecasts and critical paths, supports procurement activities, and travels internationally quarterly, with travel up to 50%.

The HR Generalist supports assigned business units across employee relations, policy administration, compliance, accommodations, leave management, talent development, performance and compensation planning, recruitment, training, and engagement. The role partners with business leaders, HR business partners, and Legal; conducts investigations; prepares reports; advises employees and managers; and ensures compliance with employment and benefits laws. The position requires occasional travel and operates primarily from the Kennesaw, Georgia office with two remote days weekly.

Provides customer-facing second-level software support for warehouse automation solutions. Analyzes incidents, logs, interfaces, databases, system processes, and operational symptoms; coordinates resolution with service desk, engineering, development, and project teams. Follows ITIL-based Incident, Problem, and Change Management processes, documents technical findings, develops workarounds, supports root-cause analysis, and shares technical knowledge. The role requires customer communication, independent troubleshooting, and up to 20% travel.

Provide software-focused operational support for automated warehouse systems. Monitor KiSoft production environments, triage and resolve software incidents, coordinate on-site and support resources, escalate issues, communicate system status, maintain incident and problem-management documentation, and prepare internal reports. The role requires Linux, Windows Server, Oracle, PL/SQL, Java or C++ knowledge, plus an understanding of automated warehouse equipment.

Manages multiple warehouse automation projects of moderate complexity, overseeing stakeholder communication, schedules, budgets, contracts, change orders, procurement, subcontractors, risks, documentation, and issue resolution. Coordinates internal teams, subsidiaries, customers, suppliers, and onsite implementation personnel while independently negotiating and escalating issues. Projects may involve large budgets, software integration, third-party equipment, international collaboration, and travel of up to 50%.