Jobs at KNAPP

Develop and test software solutions for KNAPPs warehouse automation products, collaborate with lead developers and commissioning teams, provide third-level and onsite support during commissioning, document work, share knowledge, and participate in process improvements. Occasional travel (~10%) required.

Develop and test software solutions for warehouse automation based on solution design requirements; collaborate with commissioning and cross-functional teams; provide third-level support, documentation, and occasional onsite commissioning and travel (~10%).

Install, configure, customize, test, and support KNAPP logistics software onsite and remotely. Develop software customizations, SQL reports, interfaces; train customers; collaborate with international teams; document and hand over projects.

Support review, validation, and documentation of control system designs to ensure compliance with KNAPP standards and commissioning readiness. Coordinate with cross-functional teams to resolve design gaps, maintain control design documentation, validate planning data (including EDM Generator), and support in-house testing and knowledge transfer.

Provide software-focused operational support for automated warehouses: monitor KiSoft environments, triage and restore software incidents, coordinate on-site teams and escalations, maintain documentation and incident tickets, and produce internal reports to minimize downtime.

Support and troubleshoot PLC-controlled storage, conveyor, and sorter automation. Triage incidents, diagnose PLC/HMI/sensor/drive/network faults, restore service or apply approved workarounds, coordinate on-site and remote teams, maintain tickets and documentation, and follow change/problem management processes.

Provide PLC-focused control-system support for warehouse automation: monitor and troubleshoot storage, conveyor, and sorter PLC systems; diagnose PLC/HMI/sensor/drive/network faults; restore service or apply workarounds; coordinate on-site and remote teams; maintain tickets, documentation, and change control; and communicate status and handovers to stakeholders.

Provide control-system support for warehouse automation: monitor and troubleshoot PLC-controlled storage, conveyor and sorter equipment; diagnose PLC/HMI/drives/network faults; restore service or apply workarounds; coordinate on-site and remote teams; maintain tickets and technical documentation; follow change control and problem management processes.

Provide PLC-focused control-system support for automated warehouses: monitor and troubleshoot storage, conveyor, and sorter PLC systems; diagnose PLC logic, HMIs, sensors/actuators, drives/VFDs, and industrial networks; restore service or apply approved workarounds; manage tickets, documentation, and change control; coordinate on-site and remote teams and escalate as needed to meet SLAs.

Provide PLC-focused control-system support for automated warehouses: monitor and troubleshoot storage, conveyor, and sorter systems; diagnose PLC/HMI/drives/network faults; restore service or apply workarounds; coordinate on-site and remote teams; maintain tickets, documentation, and change-control processes.

Lead and manage on-site and in-house control systems engineers for customer service, handle escalations for PLC/controls issues, plan and deliver technical training, coordinate cross-functional support, monitor team performance, and ensure consistent documentation and ticketing of troubleshooting and resolutions.

Provide control-system support for automated warehouses: monitor and troubleshoot PLC-controlled storage, conveyor, and sorter equipment; triage incidents; restore service or apply workarounds; coordinate on-site and remote teams; maintain tickets and technical documentation; follow change and problem management processes.

Manage multiple moderate-to-high complexity warehouse automation projects (sizing up to $60M), lead schedules, budgets, contracts, documentation, subcontractors, and cross-subsidiary integration. Ensure stakeholder communication, risk mitigation, change-order management, and drive project completion. Role requires travel and onsite coordination during execution.

Support delivery of KNAPP warehouse automation software solutions: create interface/specification/test documents, run factory/internal acceptance tests, coordinate with engineers and customers, manage change requests, and support project teams and new hires.

Lead on-site operations and maintenance for automated storage/retrieval and picking systems. Serve as customer-facing site leader, manage budgets, teams, suppliers, safety, PPM schedules, SLAs, reporting, and emergency response to ensure high system availability and customer satisfaction.

Provide software-focused operational support for KiSoft ONE & KiSoft SRC to maintain stable warehouse operations: monitor production environments, triage and resolve software incidents, coordinate on-site resources and escalations, communicate status and handovers, maintain support documentation and reports.

Lead and manage maintenance operations for customer automated systems, ensuring excellent service delivery, safety, and team development. Communicate effectively with clients and manage site budgets.

The Manager Site Operations leads customer-facing maintenance operations for automated systems, manages site budgets, and ensures high service levels while developing team capabilities and safety culture.

Assist legal team by coordinating contract reviews, managing tasks with General Counsel, preparing legal documents, and providing administrative support in a corporate environment.

Lead and manage software development teams and team leads to deliver projects on time, within budget, and to quality standards. Oversee resource allocation, project execution, budgeting, KPIs, continuous improvement, and staff development while coordinating with PM, commissioning, and quality teams.