Jobs at KNAPP

Support outside sales and account executives by producing detailed proposals, cost estimates, and technical customer presentations. Collaborate with engineering, purchasing, and service teams to design systems that meet customer needs and budgets while following KNAPP sales processes.

Manage multiple low-complexity intralogistics/automation projects (2-4 up to $20M or single up to $5M), coordinate stakeholders and suppliers, maintain schedules, budgets, contracts, risk registers, drive issue resolution, and support retrofits and limited third-party integration with up to 50% travel.

Support and maintain PLC-controlled warehouse automation (storage, conveyor, sorter). Triage and diagnose control-system incidents across PLC logic, HMIs, sensors/actuators, drives/VFDs and networks. Restore service or apply workarounds, manage change/problem processes, coordinate onsite and remote teams, update tickets/documentation, and communicate status to stakeholders.

Provide software-focused operational support for automated warehouses: monitor KiSoft environments, triage and restore software incidents, coordinate on-site teams and escalations, maintain documentation and incident tickets, and produce internal reports to minimize downtime.

Identify and engage target B2B customers, build relationships, qualify opportunities, support sales managers across long sales cycles, create opportunity briefs, produce estimates and proposals, coordinate go/no-go decisions, and represent KNAPP at industry events.

Lead and manage on-site and in-house control systems engineers for customer service, handle escalations for PLC/controls issues, plan and deliver technical training, coordinate cross-functional support, monitor team performance, and ensure consistent documentation and ticketing of troubleshooting and resolutions.

Provide control-system support for automated warehouses: monitor and troubleshoot PLC-controlled storage, conveyor, and sorter equipment; triage incidents; restore service or apply workarounds; coordinate on-site and remote teams; maintain tickets and technical documentation; follow change and problem management processes.

Manage multiple moderate-to-high complexity warehouse automation projects (sizing up to $60M), lead schedules, budgets, contracts, documentation, subcontractors, and cross-subsidiary integration. Ensure stakeholder communication, risk mitigation, change-order management, and drive project completion. Role requires travel and onsite coordination during execution.

Lead on-site operations and maintenance for automated storage/retrieval and picking systems. Serve as customer-facing site leader, manage budgets, teams, suppliers, safety, PPM schedules, SLAs, reporting, and emergency response to ensure high system availability and customer satisfaction.

Receive, verify, and enter incoming inventory into ERP (Oracle/SAP); pick, pack, label, and ship domestic and international orders; operate certified forklifts; maintain bin locations and dock area; document damages with photos; process shipments through shipping software and provide paperwork to Shipping Manager; perform/assist with electromechanical refurbishing tasks when required.

The Test Automation Engineer will enhance product quality by developing and maintaining automated testing solutions, supporting CI/CD processes, and preventing defects through continuous quality improvements.

Lead and manage maintenance operations for customer automated systems, ensuring excellent service delivery, safety, and team development. Communicate effectively with clients and manage site budgets.

The Manager Site Operations leads customer-facing maintenance operations for automated systems, manages site budgets, and ensures high service levels while developing team capabilities and safety culture.

Assist legal team by coordinating contract reviews, managing tasks with General Counsel, preparing legal documents, and providing administrative support in a corporate environment.

Responsible for overseeing site operations, maintaining automated storage and retrieval systems, managing client communications, and leading a team to ensure high-quality maintenance and service delivery.

The Logistics Operations Engineer oversees WMS and WCS software functionality, resolves system issues, and improves operational efficiency while providing logistical support for warehouse operations and customer training.

The IT Project Manager II oversees software solution development and implementation in warehouse automation, ensuring project scope and communication with stakeholders. Responsibilities include customer interactions, technical specifications review, test planning, and support for implementation departments.

The Senior Site Manager oversees complex projects, ensuring compliance with safety regulations, coordinating sub-vendor activities, and managing schedules and budgets to meet customer expectations.

Lead site operations managing communication between customers and the team, overseeing maintenance of automated systems, budgeting, and team development.

The Logistics Operations Engineer oversees warehouse management systems, resolves software issues, supports logistics operations, and enhances system efficiency through troubleshooting and operational analysis.