Teams at KNAPP

Install, configure, customize, test, and support logistics software at customer sites and remotely. Develop SQL queries, reports, interfaces, and software adaptations; collaborate with international teams, customers, sales, and project management. Provide startup training and support, document projects, and assist with software engineering for warehouse automation workflows.

Owns resident business services contracts through their lifecycle, interpreting terms, managing amendments, monitoring compliance, and advising stakeholders. Reviews invoices, performs SAP BW financial analyses, investigates deviations, maintains project master data, prepares leadership reporting, and supports audits, process improvements, order processing, and contract closure. Requires cross-functional coordination, independent judgment, and occasional travel.

Supports U.S. import and trade compliance operations by coordinating with customs brokers and freight forwarders, validating customs entries and shipping documents, monitoring shipment and supplier routing activity, reviewing HTS classification and valuation, tracking partner performance, and centralizing compliance data. The role requires strong attention to detail, communication, problem-solving, data management, Excel proficiency, and familiarity with ERP systems and SharePoint.