Teams at Klaviyo

Leads end-user IT support for the London hub, managing ticket queues, resolving technical issues, mentoring specialists, and coordinating escalations. Supports device provisioning, software deployment, inventory, conference rooms, and unified communications. Creates documentation, improves workflows through automation and AI, monitors team objectives, and participates in rotational on-call support. The role requires extensive macOS and iOS deployment experience, enterprise device management, networking, endpoint security, and collaboration with global IT teams.

Build and operate cloud-native infrastructure security services used across the engineering organization. Responsibilities include designing distributed systems, improving scalability, reliability, performance, observability, and security, developing automation and tooling, participating in code and design reviews, supporting incident response and on-call operations, and collaborating with platform and product engineers. The role requires production experience with cloud-native systems, Python or Go, AWS, containers, Kubernetes, and secure multi-tenant architectures.

Generate qualified sales opportunities through cold outreach, strategic prospecting, and multi-channel communication with e-commerce brands. Business Development Representatives research prospects, build relationships, identify buyer needs, position Klaviyo’s value, qualify leads, and route opportunities to Account Executives. The role requires resilience, strong communication, organization, coachability, English and Mandarin fluency, AI curiosity, and valid authorization to work in Singapore.