Jobs at Kiva

Performs daily financial operations, transaction processing, payment reviews, reconciliations, journal entries, month-end reporting, and audit support. The role investigates discrepancies, manages lender and partner transactions, maintains accounting documentation, and collaborates with Engineering and global teams to improve systems and processes. It also provides operational support for Kiva’s Nairobi office and requires independent work across multiple financial systems.

Lead product vision and strategy across Kiva’s B2C and B2B audiences, initially focusing on high-net-worth individuals. Identify opportunities, prioritize problems, define KPIs, conduct user research, shape requirements and prototypes, and partner with engineering, design, marketing, and strategic partnerships to deliver impactful products. Own roadmap communication, tradeoffs, experimentation, and results while supporting growth and financial inclusion.

Manages mid-level and major donor portfolios, cultivates philanthropic advisors and donor-advised fund partners, develops engagement and solicitation strategies, and creates persuasive donor communications. Coordinates with Finance, Marketing, Product, Engineering, and impact teams to improve donor experiences, track relationship activity, support proposals and reporting, and increase philanthropic support. Plans donor events, maintains CRM records, evaluates campaign results, and represents Kiva with donors and external partners.

Leads Kiva’s public relations, media strategy, partner campaigns, thought leadership amplification, LinkedIn presence, and communications analytics. Responsibilities include media pitching, journalist relationship management, PR agency coordination, campaign development with partners, executive visibility at industry events, content strategy, performance reporting, and sharing insights across teams. The role requires cross-functional collaboration with Marketing, Creative, Strategic Partnerships, and external organizations.

Supports Kiva’s Business Development team by researching prospective partners, conducting outreach, managing inquiries, analyzing partner performance, creating case studies and pitch materials, and supporting partner onboarding and engagement. The intern also assists with marketing collateral, presentations, charts, graphs, and borrower-support content while developing partnership-building, research, communication, and relationship-management skills.

Supports Kiva U.S. loan operations by screening applications, assisting borrowers during fundraising, managing delinquency, improving processes and infrastructure, collaborating with partners, analyzing data, collecting borrower stories, and enhancing training resources. The role is a six-month, part-time remote volunteer internship supporting entrepreneurs and cross-functional program initiatives.

Monitors institutional investment partners across Europe and Asia, analyzing financial and risk data, conducting due diligence, supporting portfolio management, and maintaining partner documentation. The role also assists with onboarding, training, compliance monitoring, operational support, and preparation for onsite reviews. It requires strong financial statement analysis, communication, relationship management, organization, and cross-cultural collaboration skills.