Teams at Kiva

Maintain and clean Kiva's impact databases and dashboards, ensure data quality and metrics calculation, analyze impact and evaluation data, produce visualizations and reports for leadership and external stakeholders, and support fundraising, product, and investment teams with impact insights and donor reporting.

The Managed Lending Partner Success Intern will document and organize information, improve partner-facing resources, and assist with operational support, while gaining exposure to document management and cross-functional collaboration.

Manage relationships with ~40+ Kiva Hub partners, onboard and coach partners, underwrite and review loan applications, handle borrower inquiries, monitor portfolio and repayment performance, and design process improvements. Build reports and dashboards (Salesforce, Looker), develop partner and borrower resources, support contract/invoicing tasks, and collaborate cross-functionally to scale U.S. microlending operations and improve program outcomes.