Jobs at Kitsch LLC

Lead data-driven A/B testing and funnel optimization across the DTC ecommerce site to improve CVR, AOV, and revenue-per-visitor. Build a prioritized experimentation backlog, run 2–4 statistically rigorous tests monthly, coordinate across Design/Dev/Merchandising, analyze GA4, session replay, and heatmap data, and report revenue impact to leadership.

Manage incoming product samples: receive, log, review, photograph, distribute, and ship samples. Maintain sample room and office supplies, support product development discussions, and perform warehouse pickups and ad-hoc projects.

Lead Kitsch's brand partnerships end-to-end: source, vet, negotiate, and manage partnerships; run activations and mailers; coordinate with influencer and launch teams; act as partner press contact; report pipeline performance; and manage and develop a Brand Partnerships Coordinator.

Manage and grow a portfolio of retail accounts across LATAM, driving retention, revenue, and margin. Lead Sales Coordinators, execute assortment/pricing strategies, manage trade spend and promotions, launch new items, coordinate merchandising/displays, and partner cross-functionally on forecasts, inventory, and compliance.

Lead marketing operations and chief-of-staff functions: establish operating cadence, build leadership dashboards (CAC, ROAS, LTV), manage launch calendar, run quarterly planning and OKRs, own budget/POs/vendor relationships, document playbooks, and align marketing with product, e-commerce, retail, and ops.

Lead Kitsch's Fall 2027 EU retail launch end-to-end: manage range, compliance (EU Cosmetics Regulation), logistics, retailer relationships, sell-through tracking, promotions, and account operations while reporting market insights and using AI tools to improve workflows.

Lead regulatory and tech transfer for consumables across Haircare, Body, and Fragrance. Own compliance decisions (EU/UK, Health Canada, FDA), supplier qualification, tech transfers, documentation audits, GMP/ISO/REACH audits, adverse event investigations, SOPs, and retail compliance to ensure launch-ready, audit-ready products and resilient supply.

Manage domestic freight to maintain OTIF ≥92% and keep logistics costs ≤5% of COGS. Coordinate carriers, forwarders, warehouses, and 3PLs; update TMS and NetSuite; identify at-risk shipments early; handle trade compliance paperwork; select shipping modes; support retail OTIF with partners.

Own and optimize KITSCH's Amazon product catalog through keyword and market research, content and SEO improvements, performance monitoring (Helium10), cross-functional collaboration, troubleshooting suppressed listings, and recommending algorithm-driven optimizations to increase visibility and conversions.

Owner of Amazon product compliance across US and international marketplaces. Manage Amazon policy adherence, listing health, safety documentation, VAT/EPR and customs, labeling and packaging reviews, and cross-functional SOPs. Lead escalations with Amazon, coordinate testing/certifications, and ensure regulatory readiness for FBA and international expansion.

Create and film engaging short-form content for TikTok and Instagram, support organic and paid social, pitch concepts, edit independently, track performance, and collaborate with the Social Media Team to iterate on strategy.