Jobs at Kintsugi AI, Inc.

Build and manage Kintsugi AI’s ecommerce partner ecosystem by sourcing and onboarding agencies, consultants, and technology partners. Responsibilities include outbound partner development, CRM and referral management, partner engagement, co-selling, revenue-share coordination, events, conferences, and cross-functional enablement with sales, marketing, and product.

Own internal IT operations across workflow automation, integrations, Atlassian administration, website maintenance, technical support, access management, documentation, and project delivery. Build n8n and API-driven automations, use AI tools to improve productivity, troubleshoot software and hardware issues, and partner cross-functionally to scale secure, efficient systems for a remote global team.

Design, build, and optimize scalable backend services, APIs, and data pipelines. Integrate with third-party billing/commerce systems, maintain serverless/event-driven architectures on AWS, ensure security and performance, implement automated tests and CI/CD, mentor engineers, and drive architectural decisions.

Lead and mentor a Southeast Asia engineering team; ensure code quality and testing; drive project progress; define integrations strategy; design, build, and maintain third-party integrations; align engineering efforts with product and leadership.

Owns post-onboarding relationships for 200–250 Growth-tier SaaS accounts. Responsibilities include monitoring account health, improving retention and renewals, validating data quality, managing escalations, coordinating with Sales, Finance, Product, and Engineering, maintaining customer records, and developing scalable digital customer success playbooks, health scoring, automated outreach, and self-service content.

Drive revenue growth by prospecting, qualifying, and closing new business with SaaS and e-commerce companies. Manage sales pipelines, build relationships with decision-makers, use consultative selling, collaborate cross-functionally, report forecasts, and monitor market trends. Requires proven software sales success, strong communication and negotiation skills, e-commerce and SaaS industry knowledge, results orientation, and remote-work experience.