Jobs at Kinaxis

Develop scalable full-stack web application features using TypeScript, React, C#, and related technologies. Responsibilities include designing prototypes, resolving technical uncertainties, optimizing performance, implementing automated testing, collaborating with product and engineering teams, and experimenting with generative AI. The role requires extensive TypeScript experience, enterprise web application development, API expertise, object-oriented programming, cloud-platform knowledge, software craftsmanship, and mentoring skills.

Leads enterprise integration architecture connecting Kinaxis Maestro with SAP, ERP systems, applications, and data sources. Defines integration strategies, patterns, data models, APIs, middleware, ETL, event-driven architectures, and technical designs. Advises customers, prospects, solution architects, engineering, and product teams; guides complex deployments, transformation programs, escalations, and innovation initiatives. Establishes reusable frameworks and standards, influences product direction, and mentors technical teams.

Lead global financial accounting, controllership, external reporting, internal controls, audit oversight, regulatory compliance, and revenue accounting for a public company. Partner with the CFO and Audit Committee on financial governance, risk management, reporting, and compliance. Oversee IFRS and US GAAP reporting, SEC and OSC filings, SOX and ICFR programs, audit readiness, and scalable accounting operations while developing high-performing teams.

Supports pre-sales activities for Kinaxis supply chain software by identifying customer needs, qualifying prospects, delivering customized product demonstrations, preparing presentations, following sales processes, providing product feedback, and coordinating transitions to Professional Services. Requires deep supply chain or enterprise pre-sales expertise, industry knowledge, strong communication skills, and the ability to manage multiple priorities independently in a fast-paced environment.

Provides global 24/7 technical support for Kinaxis Maestro customers. Investigates and resolves software issues, communicates case status, performs triage, responds to monitoring alerts, administers customer environments, meets SLA requirements, creates knowledge-base content, coordinates complex issue resolution, and participates in on-call maintenance. Requires bilingual Japanese and English communication, external customer support experience, ERP knowledge, Windows and web application familiarity, and strong research skills.

Provides financial analysis, forecasting, budgeting, modeling, reporting, and dashboard development for business units. Partners with stakeholders and HR to evaluate performance, explain KPI trends, support business cases, and guide strategic investment decisions. The role also improves reporting processes, presents financial insights to senior audiences, and mentors junior team members.

Design, build, test, and support enterprise software, APIs, automation workflows, and developer-facing platform capabilities. Develop secure, reliable, performant cloud-native solutions primarily on Azure and GCP. Contribute to architecture, engineering standards, testing, CI, and code reviews while collaborating across teams. Mentor colleagues through technical guidance and knowledge sharing, and help create self-service administration and developer productivity tools for the Maestro platform.

Leads supply chain product innovation for high-tech and semiconductor customers. Responsibilities include solution design, process flows, user stories, test scripts, data flows, customer engagement, product feedback, consultant leadership, stakeholder coordination, and early-innovator deployments. The role supports product launches from strategic planning through growth, drives proof-of-value deliveries, and ensures scalable, supportable product capabilities while partnering with product management, engineering, professional services, and customers.

Support customer requirements discovery, documentation, solution design, Kinaxis Maestro configuration, user training, testing, data integration, and benefits realization. Collaborate with Solution Architects and customers to solve supply chain challenges, apply industry benchmarks, validate solutions, and capture feedback. Requires strong communication, facilitation, presentation, problem-solving, and bilingual English-Japanese skills, along with a relevant technical or business degree and willingness to learn new software.

Manages daily operations for Kinaxis’ Tokyo office, including facilities, vendors, office administration, building and landlord coordination, workplace safety, access control, budgets, employee support, visitors, events, and ServiceNow facilities tickets. The role partners with global Workplace Experience teams to maintain a safe, efficient, welcoming workplace and improve processes. Fluency in Japanese and English and strong Microsoft 365, organizational, communication, and problem-solving skills are required.

Lead supply-chain solution architecture and consulting engagements for customers. Design and configure Kinaxis Maestro solutions, facilitate business-process design, manage scope and escalations, mentor consulting teams, and oversee testing, documentation, deployment workshops, and handoffs. Advise client executives, develop supply-chain transformation roadmaps, present to steering committees, and support services sales opportunities. The role requires extensive experience with supply-chain planning, ERP implementations, manufacturing industries, AI/ML applications, databases, and JavaScript.

Leads the creation of Kinaxis’s global Partner Success operating model, including partner segmentation, health scoring, governance, capacity planning, enablement, implementation quality, performance management, tooling, and lifecycle design. Builds the function and cross-functional operating infrastructure while improving partner capability, delivery readiness, implementation outcomes, pipeline contribution, and ecosystem growth.

Drive revenue growth and retention within existing enterprise accounts by identifying opportunities, developing account strategies, building executive relationships, qualifying prospects, forecasting sales, closing complex deals, and communicating product feedback. The role requires consultative, value-based selling to manufacturing-oriented industries and multiple organizational stakeholders, including operations, demand management, finance, and IT.

Leads global FP&A strategy, including enterprise planning, budgeting, forecasting, financial modeling, scenario analysis, management reporting, KPI development, and executive and investor communications. Partners with senior leaders to guide investment, resource allocation, pricing, and growth decisions. Modernizes finance through automation, AI-enabled analytics, planning technologies, process improvement, and data governance. Builds and develops a high-performing global FP&A organization while driving finance transformation.

Design and develop technical learning content for Kinaxis supply chain software, including e-learning, instructor-led training, virtual training, hands-on labs, assessments, and performance-support materials. Analyze learner needs, apply instructional design and adult learning principles, collaborate with subject matter experts, validate technical content, manage curriculum projects, and maintain documentation. The role requires quickly learning complex enterprise products and delivering accessible, outcome-focused training across global audiences.

The Account Executive will drive renewals, upsells, professional services sales, and new revenue across Japan. Responsibilities include managing enterprise sales processes, understanding customer business challenges, connecting solutions to strategic initiatives, forecasting bookings, engaging executive decision-makers, and tracking opportunities in sales automation tools. The role requires consultative selling experience with complex SCM, ERP, or BI solutions, strong Japanese and English communication skills, and the ability to manage large strategic accounts independently.

Client Partner responsible for selling and structuring professional services engagements for Kinaxis RapidResponse deployments. Identifies opportunities, develops strategic account plans, creates statements of work, leads discovery workshops, advises customers on deployment approaches, and partners with sales, product, support, and delivery teams. The role requires strong supply chain consulting expertise, professional services sales experience, negotiation skills, executive communication, and frequent domestic travel with occasional international travel.

Serves as the primary technical advisor for strategic enterprise customers, owning solution health, troubleshooting, root cause analysis, optimization, and technical risk mitigation. Leads complex customer initiatives, advises on platform capabilities and best practices, and collaborates with Customer Success, Product Management, Support, and Cloud Operations. The role requires deep Kinaxis Maestro expertise, enterprise SaaS experience, strong stakeholder influence, and the ability to improve customer outcomes and retention.

Develop and integrate end-to-end machine learning software, pipelines, infrastructure, and models for production AI solutions. Improve platform scalability, reliability, security, and quality; troubleshoot complex issues; automate development and release processes; and collaborate with engineers and cross-functional teams using agile practices. Gain practical experience with generative AI, cloud-native technologies, Kubernetes, and machine learning while contributing to customer-focused supply chain products.

Support Revenue Enablement programs by creating and maintaining learning content, coordinating onboarding and enablement events, managing program information, communicating with cross-functional partners, and preparing reports on business impact. The intern will also assist with certifications, readiness programs, content operations, and process improvements while gaining hands-on experience in a global enterprise software environment.