Jobs at Keystone Technologies

Support Distributor Sales Team by analyzing sales data, managing pricing and quotes in CRM, handling inbound/outbound calls, liaising with agencies and distributors, tracking orders/stock, and cross-referencing part numbers to support customers and drive sales.

Lead and develop a Production Artist team, establish artwork and packaging standards, manage workflows and Wrike-based project tracking, oversee quality assurance of product documentation and packaging, create scalable templates and AI-enabled processes, and collaborate cross-functionally to improve production efficiency and consistency.

Owns vision, roadmap, and execution of Keystone's website, e-commerce, and customer portal. Leads UX, CRO, AI-enabled features, platform integrations (ERP/CRM/marketing), analytics, vendor relationships, and a Digital Marketing Strategist. Drives customer research, performance KPIs, governance, reliability, and cross-functional alignment to improve digital adoption and self-service.

Manage ESCO and lighting contractor relationships across an assigned territory, drive project opportunities, provide product design/specification and pricing, coordinate inventory and allocations, present products at events, collaborate with distribution channels, conduct market research, and ensure customer satisfaction. Role requires frequent travel and territory residency.

Manage and grow national account relationships for multi-site commercial and industrial lighting customers. Identify sales opportunities, provide product training, ensure accurate pricing and data in systems, analyze sales trends, and support distributor and end-user engagement while traveling extensively to territory markets.

Manage and develop the Technical Support team to provide phone and email support, train staff, create SOPs, maintain reporting/dashboards, collaborate cross-functionally, handle field claims, and drive customer-focused resolutions for electrical and lighting products.