Teams at Keystone Technologies

Creates and edits product artwork, packaging, labels, technical and instruction sheets, compatibility lists, line drawings, and sales materials. Prepares accurate production files, maintains templates, brand standards, file organization, and version control. Produces technical illustrations in Adobe Illustrator and performs photo retouching and image manipulation. Collaborates with Product and Project teams to ensure accurate documentation, manage timelines, and meet project milestones.

Supports the ESCO sales team by managing quotes, CRM opportunities, customer purchase orders, inventory allocation, product cross-referencing, and project tracking. Analyzes sales data, monitors pipelines and delivery timelines, processes time-sensitive orders, and develops customer relationships. The role requires strong organization, analytical ability, customer service, communication, and proficiency with Excel, CRM systems, and related sales tools.

Provide inbound technical support via phone and email, create technical documentation, assist advanced sales, complete lighting layouts with CAD-like software, collaborate on warranty/RMA processing, and work with Product Managers and Engineering to maintain product data and timelines.