Jobs at Keystone Pacific Property Management

Provides customer service through phone, email, and chat for a property management client experience center. Handles service requests, administrative tasks, compliance letters, reports, annual mailings, document preparation, and community-related items. Maintains timely follow-up, updates knowledge content, supports trained specialty areas, and manages challenging client interactions while meeting deadlines and company standards.

Manages an onsite homeowners association, serving as liaison among the board, residents, vendors, and internal teams. Responsibilities include running board meetings, overseeing contracts and maintenance projects, conducting property inspections, managing violations and work orders, preparing bids and communications, maintaining records, supporting budgets and financial reporting, and ensuring client satisfaction and account retention. The role requires strong organization, customer service, problem-solving, computer proficiency, and the ability to travel between communities.

Provides resident and visitor customer service, manages calls and emails, processes work orders, rental applications, architectural submissions, access devices, registrations, and community records. Supports the General Manager with association document enforcement, committee coordination, inspections, mail distribution, and general office administration. Requires strong organization, problem-solving, communication, computer skills, reliable transportation, and the ability to work onsite while maintaining a professional office environment.

Manages a portfolio of community associations, serving as primary contact for boards, homeowners, vendors. Runs meetings, creates budgets, manages financials and special projects, conducts regular site visits, ensures client satisfaction and account retention, and enforces company policies.

Manage and lead a team of staff accountants to produce accurate monthly financial statements and cash management for community association clients. Oversee general ledger processes, resolve accounting issues, meet with clients, conduct hiring and performance management, and manage special projects while ensuring compliance and training.

Perform community site compliance inspections, manage compliance communications and evidence for hearings/penalty matters, prepare newsletters, attend board meetings, update reports, scan documents, and support portfolio managers.

Lead and manage a portfolio of homeowner associations and regional teams, ensuring client satisfaction, account retention, P&L and budgeting, staff hiring and supervision, on-site inspections, vendor/contract oversight, and implementation of new programs and initiatives to support regional growth and operational goals.

Provide telephone and front-desk customer service, process and follow up on work orders, maintain homeowner records and inventory (keys, remotes), handle payments and mail, update community website and reports, assist managers with proposals and vendor packets, and perform administrative support tasks for the Community Management Team.

Oversee a portfolio of community associations, manage teams and P&L, ensure client satisfaction and contract compliance, conduct on-site inspections, manage vendors, prepare budgets/reports, support sales growth, and lead staff development and change initiatives.

Lead and manage new development operations including escrow, billing, community launches, developer services, regional coordination, vendor selection, and team development. Act as primary contact for builders/developers and support forward planning, document/setup processes, bond release tracking, and ensure consistent client experience across regions.