Jobs at Keystone Pacific Property Management

Manages departmental accounting, banking, accounts receivable, financial reporting, budgeting, audits, internal controls, ERP implementation, and accounting procedures. Supports month-end and year-end close, GAAP compliance, variance analysis, and external audits. Leads, trains, schedules, and evaluates accounting staff while assisting with hiring, workflow improvements, special projects, and customer service for property management communities.

Provides customer service through phone, email, and chat; initiates and tracks service requests; follows up with clients; performs administrative duties; maintains knowledge content; and supports multiple trained HOA service areas. The role requires strong communication, organization, problem-solving, computer proficiency, reliable transportation, a valid driver’s license, and the ability to meet deadlines while delivering professional client support.

Provides customer service through phone, email, and chat; initiates and follows up on service requests; enters information into CCaaS and HOA management systems; performs administrative duties; supports assigned community management functions; updates knowledge content; and handles challenging client interactions professionally while meeting deadlines.

Manages a portfolio of community associations, including board meetings, client and vendor relationships, community operations, budgets, financials, special projects, and account retention. Provides leadership and consulting to association clients, coordinates site visits, and ensures customer satisfaction and compliance with company policies. Requires regular travel to communities and attendance at evening meetings.

Provides customer service through phone, email, and chat for a property management client experience center. Handles service requests, administrative tasks, compliance letters, reports, annual mailings, document preparation, and community-related items. Maintains timely follow-up, updates knowledge content, supports trained specialty areas, and manages challenging client interactions while meeting deadlines and company standards.

Manages an onsite homeowners association, serving as liaison among the board, residents, vendors, and internal teams. Responsibilities include running board meetings, overseeing contracts and maintenance projects, conducting property inspections, managing violations and work orders, preparing bids and communications, maintaining records, supporting budgets and financial reporting, and ensuring client satisfaction and account retention. The role requires strong organization, customer service, problem-solving, computer proficiency, and the ability to travel between communities.

Provides resident and visitor customer service, manages calls and emails, processes work orders, rental applications, architectural submissions, access devices, registrations, and community records. Supports the General Manager with association document enforcement, committee coordination, inspections, mail distribution, and general office administration. Requires strong organization, problem-solving, communication, computer skills, reliable transportation, and the ability to work onsite while maintaining a professional office environment.

Manages a portfolio of community associations, serving as primary contact for boards, homeowners, vendors. Runs meetings, creates budgets, manages financials and special projects, conducts regular site visits, ensures client satisfaction and account retention, and enforces company policies.

Perform community site compliance inspections, manage compliance communications and evidence for hearings/penalty matters, prepare newsletters, attend board meetings, update reports, scan documents, and support portfolio managers.

Lead and manage a portfolio of homeowner associations and regional teams, ensuring client satisfaction, account retention, P&L and budgeting, staff hiring and supervision, on-site inspections, vendor/contract oversight, and implementation of new programs and initiatives to support regional growth and operational goals.

Provide telephone and front-desk customer service, process and follow up on work orders, maintain homeowner records and inventory (keys, remotes), handle payments and mail, update community website and reports, assist managers with proposals and vendor packets, and perform administrative support tasks for the Community Management Team.

Oversee a portfolio of community associations, manage teams and P&L, ensure client satisfaction and contract compliance, conduct on-site inspections, manage vendors, prepare budgets/reports, support sales growth, and lead staff development and change initiatives.