Teams at Keystone Pacific Property Management

Supervises resale escrow activities, including FHA processing, association setup, budgets, homeowner assessments, billing, statement generation, reporting, and third-party service coordination. Leads and develops the escrow team through hiring, training, scheduling, performance management, and employee relations. Ensures department compliance, resolves issues, supports customer service, and manages special projects. Requires strong organization, communication, analytical, computer, and leadership skills, along with escrow or accounting experience.

Conducts community compliance inspections, documents violations, maintains complaint and inspection records, supports hearings and penalty matters, and coordinates architectural design review administration. Serves as a liaison between homeowners and the Design Review Board, assists with applications and standards, inspects completed approvals, prepares reports, and provides confidential administrative support. Requires regular driving to community sites, strong organization, communication, customer service, and attention to detail.

Manages a portfolio of homeowner associations, partnering with boards, homeowners, vendors, and contractors. Responsibilities include leading board meetings, overseeing community operations, preparing communications, managing budgets and financials, supporting special projects, maintaining client satisfaction and retention, and participating in after-hours emergency coverage. The role requires regular travel to managed communities, strong organizational and communication skills, customer service experience, and HOA management expertise.