Teams at Keystone Pacific Property Management

Process lockbox and online payments, handle ACH exceptions, configure client portals and ERP imports, coordinate account transitions and bank communications, prepare treasury services and delinquency resolution, audit payment files, review signature cards, and support deposits and third-party vendor notifications.

Provide telephone and front-desk customer service, process and follow up on work orders, maintain homeowner records and inventory (keys, remotes), handle payments and mail, update community website and reports, assist managers with proposals and vendor packets, and perform administrative support tasks for the Community Management Team.

Manage a portfolio of community associations including budgets, vendor selection and supervision, homeowner and board relations, meeting preparation and leadership, delinquency management, special projects, and client satisfaction to retain accounts.