Teams at Keystone Pacific Property Management

Manages departmental accounting, banking, accounts receivable, financial reporting, budgeting, audits, internal controls, ERP implementation, and accounting procedures. Supports month-end and year-end close, GAAP compliance, variance analysis, and external audits. Leads, trains, schedules, and evaluates accounting staff while assisting with hiring, workflow improvements, special projects, and customer service for property management communities.

Provides customer service through phone, email, and chat; initiates and tracks service requests; follows up with clients; performs administrative duties; maintains knowledge content; and supports multiple trained HOA service areas. The role requires strong communication, organization, problem-solving, computer proficiency, reliable transportation, a valid driver’s license, and the ability to meet deadlines while delivering professional client support.

Provides customer service through phone, email, and chat; initiates and follows up on service requests; enters information into CCaaS and HOA management systems; performs administrative duties; supports assigned community management functions; updates knowledge content; and handles challenging client interactions professionally while meeting deadlines.