Search the 11 jobs at Keyfactor

The Junior Account Executive role at Keyfactor focuses on generating and managing a pipeline of sales opportunities through inbound and outbound efforts. The position collaborates closely with marketing to optimize campaigns, follow up on leads, and maintain CRM systems, all while embodying a motivated and innovative approach to meet sales targets.

The Enterprise Account Executive will lead high-level consultative sales with 'C' level executives, meeting and exceeding quotas through relationship building and closing sales with mid-market to enterprise accounts. Responsibilities include developing new accounts, managing pipelines, maintaining relationships, and forecasting sales bookings while collaborating with channels for market traction.

The Manager, Customer Support Operations, leads the Support Team, overseeing technical training and operational processes. They analyze performance indicators to improve efficiency, conduct training, manage projects, and facilitate cross-functional collaboration. They also maintain documentation and drive continuous improvement initiatives within the team.

The Senior Solutions Architect will assist enterprise customers in implementing Keyfactor solutions, guiding them through design workshops, and ensuring effective integration into existing systems. Responsibilities include acting as the primary technical contact, addressing customer needs, mentoring junior staff, and collaborating with product teams to improve service delivery.

The Solutions Architect at Keyfactor will guide enterprise customers in the implementation and integration of Keyfactor solutions. Responsibilities include leading design workshops, ensuring effective solution delivery, and collaborating with internal teams to improve service processes. The role requires technical expertise and strong communication skills to fulfill customer needs effectively.

The Customer Support Manager at Keyfactor leads and manages a team of support professionals, ensuring high-quality service delivery and handling customer escalations. They focus on team development, adherence to service level agreements, and collaboration across departments to improve customer satisfaction and operational efficiency.

The Solutions Architect will lead complex solution deployments for enterprise customers, act as a trusted advisor, mentor team members, improve processes, and manage technical issues effectively while designing technical strategies.

The Senior Solutions Architect will guide Keyfactor’s enterprise customers in implementing and integrating solutions into their infrastructures. Responsibilities include leading design workshops, acting as a primary technical contact, ensuring customer satisfaction, collaborating with product teams, mentoring junior members, and enhancing service delivery processes.

The Implementation Project Manager is tasked with leading projects of low to mid-level complexity for Keyfactor's professional services. Responsibilities include managing project scope, timelines, customer interactions, and ensuring compliance with contracts while fostering effective communication among team members and clients.

The Field & Channel Marketing Manager is responsible for executing marketing programs and events to increase engagement with prospects, customers, and partners. Duties include managing marketing campaigns, collaborating with partners, coordinating events, overseeing budgets, and tracking performance metrics to optimize future marketing initiatives.

The Sales Director will lead sales efforts in the East territory, focusing on developing and maintaining relationships with C-level executives and closing business with mid-market to enterprise accounts. Responsibilities include meeting sales quotas, managing customer relationships, and providing accurate sales forecasts.