Jobs at Keyfactor

Generates, qualifies, advances, and closes sales opportunities within named and customer accounts. Partners with account executives, strategic sellers, and customer success to develop pipeline, identify expansion opportunities, and execute coordinated account strategies. Owns smaller transactional sales cycles, including discovery, product positioning, objection handling, pricing negotiation, proposals, quoting, forecasting, and contract execution. Maintains CRM accuracy, prioritizes pipeline, supports complex deals, and delivers against quota targets.

Provides Tier II technical support for complex customer issues in a SaaS environment. Responsibilities include troubleshooting across systems, root cause analysis, case ownership, SLA adherence, escalations, major incident support, customer communication, knowledge-base development, and process improvement. The role collaborates with Engineering and Product teams, identifies recurring issues, implements sustainable fixes, and contributes to improved support tools and workflows.

Manage and improve Azure cloud infrastructure, configuration, networking, monitoring, patching, and operational support. Develop Infrastructure as Code and automation using PowerShell, REST APIs, Azure Automation Runbooks, Azure Functions, and DevOps pipelines. Support incident response, Windows and Active Directory administration, data center hardware operations, PKI tasks, HSM and KVM configuration, hosted product deployment, troubleshooting, and security-focused reliability improvements.

Generates and qualifies leads for enterprise sales opportunities through account-based outreach, cold calling, email campaigns, social selling, and inbound follow-up. Builds pipeline, researches markets and competitors, engages key decision-makers, collaborates with marketing on campaigns and events, records sales activity in CRM systems, and provides insights to sales and marketing teams.

Develops and closes enterprise sales opportunities for digital certificate and PKI security solutions. Responsibilities include building new accounts, managing executive relationships, achieving quotas, developing market and competitor knowledge, managing sales opportunities, and maintaining CRM visibility. The role requires consultative B2B SaaS sales experience, enterprise IT security knowledge, negotiation skills, and a demonstrated history of exceeding quotas.

Identifies and qualifies new B2B leads for LATAM sales opportunities, builds top-of-funnel pipeline, conducts outbound prospecting, researches target accounts, and collaborates with marketing and enterprise sales teams. The role uses account-based outreach, cold calling, email, social selling, CRM tracking, and market research. Fluency in written and spoken Portuguese and Spanish is essential, with work hours aligned to LATAM time zones.

Owns the vision, strategy, roadmap, and lifecycle of a certificate lifecycle management product for SaaS and on-premises environments. Leads market and customer research, translates strategy into requirements, partners cross-functionally on delivery, monitors product performance, supports launches and migrations, and mentors product managers. Requires expertise in cryptography, machine identity management, enterprise security software, compliance, and agile product development.

Sell digital certificate and PKI solutions to mid-market and enterprise accounts in Brazil and LATAM. Build executive relationships, develop new business, exceed territory quotas, manage opportunities in CRM, and collaborate with channel and alliance teams. The role requires fluent Portuguese and Spanish, Brazilian citizenship, enterprise IT sales experience, B2B SaaS knowledge, negotiation skills, and travel availability.

Develops and maintains automated test scripts for critical product features, leads automation initiatives, troubleshoots test failures, and improves test coverage and processes. Collaborates with development and QA teams to integrate automation into CI/CD workflows, monitors test performance, recommends improvements, and mentors junior automation engineers. The role also requires strategic problem-solving, cross-functional collaboration, and leadership of complex testing projects.

Leads marketing operations and market research for Spain and Latin America. Responsibilities include outreach campaigns, CRM database management, segmentation, campaign and event KPI analysis, workflow optimization, vendor coordination, survey projects, reporting, and strategic recommendations. The role requires Portuguese fluency, Brazilian market knowledge, and Spanish and English proficiency.

Owns federal go-to-market strategy and revenue growth for Keyfactor’s digital trust solutions. Develops agency, systems integrator, and channel relationships; manages complex, long-cycle opportunities; builds pipeline; forecasts accurately; and closes multi-stakeholder federal deals. Partners with Marketing, Product, Solutions Engineering, and Legal while navigating federal procurement, contract vehicles, compliance requirements, and executive-level relationships.

Develop and execute product marketing strategies for enterprise security solutions. Conduct customer, market, competitive, and win-loss research; shape product positioning, messaging, launches, sales enablement, and buyer content. Partner with Product, Sales, Customer Success, Revenue Marketing, and partners to drive acquisition, adoption, expansion, and commercial performance. Track launch, pipeline, adoption, content, and competitive metrics to improve execution.

Owns enterprise sales across the western United States, including pipeline development, long-cycle deal management, forecasting, contract negotiations, and executive relationship building. Develops new accounts, supports go-to-market strategy, participates in industry events, and maintains market and competitor expertise. The role requires selling IT security solutions involving PKI and certificate lifecycle management while applying structured methodologies such as MEDDPICC, Solution Selling, and SPIN Selling.

Drives revenue growth within existing strategic accounts through upselling, cross-selling, account planning, renewals, and contract negotiations. Builds executive relationships, monitors account health and sales pipelines, coordinates with product, marketing, and customer success teams, resolves escalations, and provides market-informed recommendations. The role requires strong IT security expertise, strategic planning, indirect leadership, mentoring, and complex problem-solving skills.

Manages and grows strategic channel partner relationships in the Madrid region. Responsibilities include developing partner plans, identifying business gaps, coordinating joint marketing, aligning training with partner goals, negotiating agreements, onboarding partners, and supporting opportunities through close. The role collaborates with internal technical and sales teams, influences senior stakeholders, and requires approximately 5 years of technology channel sales and partner management experience. Travel exceeds 30%.

Identifies and qualifies inbound leads, serves as the initial contact for prospects, schedules meetings with Sales Directors, and generates opportunities through outbound prospecting. Uses cold calling, email campaigns, social selling, and CRM tools to develop pipeline and maintain accurate activity records. Collaborates with Marketing on campaigns and follows up promptly with leads.

Owns enterprise sales across the DACH region as an individual contributor. Responsibilities include developing account plans, generating pipeline, managing complex cybersecurity software opportunities, engaging executive stakeholders, coordinating internal teams and partners, navigating tenders and procurement, negotiating contracts, maintaining forecasts, and meeting sales quotas. The role requires German and English fluency, strategic prospecting, strong presentation and negotiation skills, and familiarity with cybersecurity markets such as PKI and machine identity.

Own the risk-based quality strategy for a digital-signature and certificate-management platform. Lead the shift from manual regression to automation-first testing, prioritize coverage, define testing boundaries across unit, API, and UI layers, and coordinate Product, Development, and QA. Manage test plans, defects, quality metrics, reporting, and continuous improvement while mentoring junior QA engineers and making quality risks visible to leadership.

Leads product marketing strategy for Keyfactor’s technical enterprise security solutions. Responsibilities include defining target buyers and use cases, influencing product roadmaps, developing positioning and messaging, leading go-to-market launches, enabling sales and partners, analyzing pipeline and competitive performance, and building a high-performing product marketing team. The role partners closely with Product, Sales, Marketing, and Customer Success leadership in a remote U.S. environment.

The Regional Sales Director drives revenue across France by developing new accounts, managing long sales cycles and pipelines, forecasting accurately, negotiating contracts, and maintaining executive-level customer relationships. The role collaborates with marketing on go-to-market strategy, participates in industry events, tracks market and competitor dynamics, and identifies strategic partnerships. It also requires coaching teammates and applying expertise in IT security, PKI, and certificate lifecycle management.