Jobs at Keyfactor

Own the risk-based quality strategy for a digital-signature and certificate-management platform. Lead the shift from manual regression to automation-first testing, prioritize coverage, define testing boundaries across unit, API, and UI layers, and coordinate Product, Development, and QA. Manage test plans, defects, quality metrics, reporting, and continuous improvement while mentoring junior QA engineers and making quality risks visible to leadership.

Develop and edit corporate communications, social media, blog, newsletter, executive, and employee advocacy content. Support media relations, awards submissions, editorial calendars, publishing workflows, and cross-functional campaigns. Translate complex cybersecurity and technology topics into accessible content, manage social engagement and distribution, monitor performance, and recommend improvements.

Leads product marketing strategy for Keyfactor’s technical enterprise security solutions. Responsibilities include defining target buyers and use cases, influencing product roadmaps, developing positioning and messaging, leading go-to-market launches, enabling sales and partners, analyzing pipeline and competitive performance, and building a high-performing product marketing team. The role partners closely with Product, Sales, Marketing, and Customer Success leadership in a remote U.S. environment.

Lead the design, deployment, troubleshooting, and optimization of complex enterprise security and cloud solutions. Assess architecture, integrations, risks, and dependencies; resolve technical challenges; develop reusable architectures and best practices; and translate customer feedback into product improvements. Act as a senior technical advisor across presales, implementation, and production deployment while mentoring technical team members and collaborating with Product, Engineering, Sales Engineering, and Professional Services.

Drive revenue growth within strategic enterprise accounts through upsell, cross-sell, renewals, account planning, stakeholder relationship management, contract negotiation, and customized solution development. Monitor account health, forecasts, and expansion pipelines while collaborating with product, marketing, and customer success teams. Serve as an escalation point and trusted advisor on security products, packaging, licensing, industry trends, and competitive dynamics.

Lead technical discussions with enterprise clients, develop tailored solutions and architectures, support strategic sales initiatives, and serve as a trusted technical advisor. Collaborate with product and engineering teams, provide product feedback, monitor industry trends, mentor junior team members, and guide customers toward deployment roadmaps. The role supports remote customers across the central United States and requires travel up to 25%.

The Regional Sales Director drives revenue across France by developing new accounts, managing long sales cycles and pipelines, forecasting accurately, negotiating contracts, and maintaining executive-level customer relationships. The role collaborates with marketing on go-to-market strategy, participates in industry events, tracks market and competitor dynamics, and identifies strategic partnerships. It also requires coaching teammates and applying expertise in IT security, PKI, and certificate lifecycle management.

Owns enterprise sales across the Mid-Atlantic region, including pipeline management, forecasting, contract negotiations, account development, C-level relationship building, and long-cycle opportunity management. Partners with marketing on go-to-market strategy, attends industry events, tracks market and competitor dynamics, and applies consultative sales methodologies to achieve revenue targets.

Own AgileSec product capabilities across discovery, planning, execution, release, adoption, and continuous improvement. Gather customer and market insights, define requirements and success metrics, prioritize backlogs, and partner with engineering, UX, sales, support, and alliances. Champion intuitive security workflows, support product launches and integrations, and contribute to cryptographic risk management and post-quantum cryptography initiatives.

Drive enterprise sales revenue across the Central region by developing new accounts, managing long sales cycles and pipelines, forecasting accurately, and building relationships with C-level decision-makers. The role contributes to contract negotiations, go-to-market strategy, competitive analysis, product knowledge, and industry events. Candidates should understand IT security, PKI, certificate lifecycle management, regulatory requirements, and consultative sales methodologies.

Leads a regional, multi-team customer support organization, ensuring high-quality service, SLA and KPI performance, effective escalations, critical incident resolution, and customer communication. Partners with Product, Engineering, and executive leadership to address recurring issues, improve processes, implement tools, and align regional execution with global strategy. Oversees managers, operational governance, performance reporting, and continuous improvement.

Drives revenue growth within strategic technology accounts through upselling, cross-selling, renewals, account planning, contract negotiations, and customer relationship management. Partners with product, marketing, and customer success teams to deliver tailored solutions, monitor account health and forecasts, resolve escalations, and reduce churn. Requires strong IT security knowledge, strategic planning, risk and compliance expertise, and experience selling to West Coast technology companies. The role is remote in California or Washington and requires up to 40% travel.

Designs, deploys, and troubleshoots complex enterprise security, cloud, infrastructure, and SaaS solutions in customer environments. Assesses architectures, integrations, risks, and dependencies; resolves technical deployment challenges; and advises customers from presales through production. Develops reusable architectures, integration patterns, tools, and best practices while translating field insights into product improvements. Collaborates with Product, Engineering, Sales Engineering, and Professional Services, and mentors other technical practitioners.

Leads infrastructure automation, deployment processes, container orchestration, CI/CD improvements, system reliability, and Infrastructure as Code across on-premise and cloud environments. The role manages scalable Kubernetes-based infrastructure, enhances performance and security, collaborates cross-functionally, and mentors junior engineers.

Lead QA strategy and testing for a product area, including test planning, execution, automation, quality metrics, complex defect resolution, and cross-functional coordination. Guide QA team members on testing practices, oversee testing for major features, improve QA processes and tools, and ensure testing meets schedule and quality standards throughout the software development lifecycle.

Own the Keyfactor Platform SaaS product lifecycle from strategy and ideation through launch and iteration. Define roadmaps, prioritize features, manage the backlog, write requirements and user stories, and partner with engineering and cross-functional teams to deliver high-quality products. Gather customer feedback, monitor performance, communicate progress to stakeholders, and maintain relationships with customers and partners. The role requires comfort with PKI, cryptography, cybersecurity, and enterprise security software.

Enable regional partners to successfully deliver Keyfactor solutions through training, technical guidance, content development, performance tracking, and ongoing support. The role serves as a technical champion and primary partner contact, supports project scoping and handoffs to internal teams, reduces time to value through playbooks, and collaborates with sales and service teams to align partner delivery with business goals.

Leads the design and architecture of enterprise solutions for large-scale customer projects. Provides strategic technical leadership, supports sales pre-sales activities, resolves complex technical escalations, mitigates implementation risks, and improves service delivery. The role engages customers to understand business objectives, mentors junior consultants, contributes thought leadership, and represents the company at industry events.

Sell PKI and certificate lifecycle management solutions to mid-market and enterprise accounts in LATAM (focus Brazil). Build and maintain C-level relationships, meet quota, manage opportunities in Salesforce, and work with channel and alliance partners to grow territory.

Develop and maintain automated tests for critical product features, lead automation efforts, troubleshoot test failures, improve test coverage and automation processes, integrate testing into development workflows, monitor test performance, and mentor junior automation engineers.