Jobs at Kerv

Provide L1-L3 maintenance, configuration, monitoring, and incident resolution for Verint Workforce Optimization and related voice recording platforms. Perform patching, upgrades, log analysis, and out-of-hours support. Participate in live incident management, follow runbooks and escalation procedures, and collaborate with internal teams, service owners, vendors, and stakeholders in a regulated financial-services environment.

Sell Microsoft business applications, Azure, open-source and AWS software and professional services into Public Sector accounts. Lead complex, C-suite sales campaigns (£500k-£2M+), develop accounts and pipeline, forecast accurately, write propositions/bids for structured procurements, manage virtual teams, and deliver quarterly and annual sales targets while positioning AI-enabled and data-driven solutions to translate capability into measurable business value.

Design, build and scale enterprise Power Platform solutions (Power Apps, Power Automate, Dataverse, Power Pages). Gather requirements, create POCs, lead delivery, coach juniors, manage ALM, support presales and demonstrate D365/Power Platform capabilities to stakeholders.

Drive outbound prospecting and qualify leads across enterprise and mid-market accounts. Engage senior stakeholders, mentor junior BDRs, collaborate with Marketing and Sales, use qualification frameworks (BANT/MEDDIC), maintain Dynamics 365, meet KPIs, and represent the company at events to generate qualified pipeline.

Plan, document and execute manual functional and accessibility tests (WCAG/GDS), create and maintain regression suites, perform API and data-migration testing, report defects, collaborate with teams, and contribute to test planning, estimation and metrics for solutions including React, Power Platform and Dynamics.

Design, build and customize Dynamics 365 CRM and Power Platform solutions (Model-driven apps, Power Pages, Power Automate). Implement C# plugins/APIs, JavaScript front-ends, integrations and portals, maintain entity/SQL architecture, use Git and CI/CD, produce documentation, collaborate in multi-developer teams, and provide occasional out-of-hours customer support.

Lead pre-sales solution design and demonstrations for Genesys Cloud CX, translate client needs into tailored solutions, produce high-quality bid/tender responses, collaborate across practices, and support customer adoption and success.

Monitor and respond to incidents for a bank-hosted voice recording platform. Provide first-line support to clients via phone/email/chat, perform log analysis, incident management, escalate to Tier 2/3 or manufacturers, carry out health checks, apply software updates, and maintain ITSM records while working rota-based shifts.

Provide pre-sales technical leadership and advisory services across cloud, workplace, networking and security. Lead workshops and discovery, design end-to-end managed service solutions, produce solution architectures, SOWs and commercial inputs, support proposals/RFPs/pricing/licensing, and ensure solutions are deliverable, supportable and profitable through collaboration with sales, delivery and operations.

Lead and coordinate bid production, content capture, and commercial modelling to create compelling proposals. Author, edit, and rewrite stakeholder responses; manage timelines, kick-offs, review gates, rehearsals and submissions; drive bid/no-bid decisions, win strategy, competitive positioning, and continuous improvement through lessons learned and win-rate analysis.

Design, build and maintain scalable full‑stack web applications using Next.js and Node.js. Implement RESTful APIs with TypeORM, write modular TypeScript code and tests (TDD with Jest/Mocha/Supertest), containerise with Docker Compose, deploy to AWS (EC2, ECS, RDS, S3), and collaborate across Product, DevOps and QA. Participate in code reviews, CI/CD, trunk‑based development, and produce technical documentation following domain‑driven design.

Implement, configure and customize Dynamics 365 Business Central (and NAV) solutions across full project lifecycles. Work with architects, consultants and clients to design, test and support solutions, manage upgrades, and deliver projects while collaborating with remote teams and working UK hours when required.

Drive enterprise sales of Microsoft business applications, Azure, AWS and professional services into Financial Services & Insurance. Own prospecting, complex opportunity pursuit, C‑suite engagement, pipeline management, forecasting, bid/proposition contribution and virtual team leadership to hit quarterly and annual targets.

Early-career sales development role focused on prospecting, growth-hacking, and supporting marketing campaigns. Use modern GTM tools (eg. Clay) and AI tooling to generate and qualify leads, engage via social channels, and liaise with marketing for events. Work hybrid with office and customer site visits; receive mentorship from senior sales leaders to fast-track a career in sales and marketing.

Implement, configure and support Dynamics NAV/Business Central full lifecycle projects. Design, document, test, support UAT, lead go-live and post-go-live activities, manage small-to-medium projects independently and work with product owners in agile environments.