Jobs at Joyce Factory Direct

Field-based role generating homeowner leads by meeting residents in neighborhoods with active projects. Introduce products conversationally, schedule appointments for sales team, represent the brand professionally, meet daily/weekly lead goals, and pursue growth into higher-level sales or leadership roles.

Sell and consult on large-scale sunroom and outdoor living projects through company-provided in-home appointments. Design custom solutions, manage customer relationships and project handoffs, document measurements and specs, and collaborate with production and installation teams to ensure timely, high-quality delivery and customer satisfaction. Commission-only role focused on relationship-driven, consultative sales.

Supervise, coach, and develop inside sales and appointment specialists to ensure consistent performance and high-quality customer interactions. Train new hires, set expectations, monitor call quality, make outbound/warm calls, handle inbound inquiries, schedule and confirm in-home consultations, and identify process improvements to drive appointment volume and lead quality.

Contact warm leads and handle inbound calls to educate homeowners on products, qualify needs, and schedule high-quality in-home consultations. Confirm and follow up on appointments, document call activity in internal systems, meet daily/weekly appointment goals, and support show rates through professional phone-based customer engagement.

Call warm leads to confirm and re-engage homeowners, secure in-home appointments, optimize the sales calendar to reduce no-shows, handle inbound inquiries, educate customers on products, document activity in CRM, and meet daily call, confirmation, and show-rate goals.