Jobs at Journal Technologies Inc

The Sales Engineer collaborates with sales teams to demonstrate technical solutions, address client needs, and ensure product compliance. Responsibilities include delivering demos, maintaining demo environments, and engaging with client stakeholders to convey software capabilities effectively.

The Senior Software Implementation Specialist will lead technical implementations, configure software, support data conversion, and provide training and support during go-lives.

Lead the Supervision Business Unit, owning strategy, profitability, growth, and customer outcomes. Coordinate Product, Sales, Services, Support, and Customer Engagement to improve operations, influence product roadmap, expand adoption, and ensure successful implementations while representing the unit externally.

Lead the Courts Business Unit to drive revenue, profitability, customer satisfaction, and operational performance. Define and execute business strategy with the CEO, oversee Product, Sales, Professional Services, Support, and Customer Engagement, influence product roadmap, sponsor strategic accounts, and foster continuous improvement, collaboration, and accountability across the unit.

Lead the Defender Business Unit, defining and executing strategy while overseeing Sales, Product, Professional Services, Support, and Customer Engagement. Drive growth, profitability, customer outcomes, operational efficiency, roadmap influence, and cross-functional collaboration while serving as executive sponsor for key accounts and representing the unit externally.

Lead the Prosecutor Business Unit to drive revenue, profitability, customer satisfaction, and operational performance. Define and execute strategy with the CEO, oversee Product, Sales, Professional Services, Support and Customer Engagement, influence roadmap, optimize processes, sponsor strategic accounts, and represent the unit externally while fostering collaboration, accountability, and continuous improvement.

Drive enterprise sales across Australia to government and justice organizations. Manage full sales lifecycle from prospecting to contract, develop territory strategies, build executive relationships, lead complex procurements, maintain CRM pipeline and forecasts, collaborate with product and services teams, and represent the company at industry events.

Provide technical software support to customers, troubleshoot issues, track ticket resolution, collaborate with teams, and improve support processes.