Jobs at Jonas Software

The Finance Manager leads intercompany reconciliations, supports quarterly and annual financial statement preparation, reviews monthly account reconciliations, and assists with post-acquisition financial integration. The role interprets IFRS 15 for customer contracts, supports special projects, and collaborates with finance teams and senior stakeholders. Responsibilities require strong financial reporting, accounting, audit, communication, organization, analytical, and problem-solving skills.

Own the partner-facing product backlog for an AI-first payment gateway migration. Translate commercial and technical partner needs into requirements, user stories, API specifications, acceptance criteria, and delivery plans. Collaborate closely with Engineering, Product, Risk, Commercial, and Partner Success to prioritize, validate, launch, and iterate payment features. Lead pilots, UAT, migration cutovers, stakeholder communication, and partner discovery. Apply AI tools throughout requirements, prototyping, testing, documentation, and software delivery.

Generate and qualify sales opportunities for Jonas Club’s private club management software. Responsibilities include outbound prospecting, inbound lead follow-up, discovery conversations, CRM documentation, scheduling qualified meetings, collaborating with Account Executives and Marketing, supporting events, and meeting monthly and annual pipeline targets. The role uses Salesforce, SalesLoft, ZoomInfo, and LinkedIn Sales Navigator while providing market and messaging feedback.

Leads payment solution implementations from kickoff through go-live for club clients. Responsibilities include requirements gathering, merchant onboarding, processor setup, payment gateway configuration, hardware deployment, testing, training, risk management, stakeholder coordination, issue resolution, documentation, and continuous improvement. The role serves as the primary client contact and coordinates internal teams, partners, vendors, and technical resources to deliver successful implementations.

Provides Tier 2 technical support for complex software, database, networking, server, permissions, integration, and installation issues. Performs advanced SQL troubleshooting, log analysis, root-cause investigations, data corrections, documentation, testing, and release validation. Partners with Tier 1 Support, Product, Engineering, and Implementation teams to resolve systemic issues and improve reliability. Handles critical client communications and participates in a rotating after-hours on-call escalation schedule.

Coordinates project schedules, resources, documentation, communications, purchase orders, quality assurance, and issue resolution. Supports Project Managers by tracking timelines, expenditures, deficiencies, and deliverables; liaises with clients and onsite teams; maintains project systems and status reports; and provides administrative support. The role requires strong organization, communication, time management, problem-solving, and adaptability.

Leads the design, implementation, modernization, security, automation, and support of enterprise infrastructure across Microsoft, Azure, hybrid cloud, identity, endpoint, server, and networking environments. Serves as a Level III escalation point, leads infrastructure projects, performs troubleshooting and root cause analysis, supports disaster recovery, evaluates technologies, mentors engineers, and drives operational improvements.

Leads a technical implementation team and oversees customer deployments from pre-sale planning through launch and Support handoff. Manages implementation projects, customer requirements, timelines, risks, configuration, data preparation, imports, troubleshooting, escalations, documentation, and customer education. Coaches team members, coordinates with Sales, Development, Infrastructure, Training, and Support, and improves implementation processes through automation and AI tools.

Source, qualify, and nurture a pipeline of software acquisition targets through research, outreach, and relationship building. Manage deal flow in Salesforce, liaise with senior M&A leaders, conduct initial qualification and information collection, arrange NDAs, and present qualified targets. Represent the company at industry events and refine outreach strategies using research and AI/automation tools.

The Finance Manager supports post-acquisition financial integration, analyzes product-line profitability, prepares financial statements and disclosures, develops management reporting and presentations, reviews account reconciliations, oversees finance results for a business portfolio, and interprets IFRS 15 for customer contracts. The role also involves special projects, cross-functional collaboration, and ad hoc financial assignments.

Leads the payments implementation team responsible for merchant account setup, payment gateway configuration, recurring billing, PCI-compliant workflows, client onboarding, and escalations. Manages hiring, training, workload allocation, performance reporting, documentation, and process improvements. Partners with security, DevOps, compliance, finance, project management, and external payment vendors to ensure predictable implementations and regulatory compliance. The role also monitors payment industry changes and supports sensitive client and merchant account issues.

Provide Tier 2 technical support for payment processing issues involving gateways, APIs, webhooks, tokenization, integrations, and transactions. Analyze logs and transaction data, troubleshoot root causes, assist merchants with SDK configurations, collaborate with Engineering, QA, and Product teams, maintain documentation, provide recurring issue feedback, and participate in an on-call rotation.

Own Gun StoreMaster’s product vision, roadmap, priorities, and backlog. Use generative AI to synthesize customer feedback, support prioritization, draft requirements, accelerate research, and improve product discovery. Partner with engineering, design, QA, support, and sales throughout Agile delivery. Validate features against customer, security, usability, and regulatory needs while documenting product decisions and reusable AI workflows.

Owns the full-cycle enterprise sales process, including prospecting, discovery, demonstrations, proposals, negotiation, and closing. Builds qualified pipelines across banking, transit, aviation, and emerging sectors; manages multi-stakeholder deals; identifies expansion opportunities; maintains HubSpot CRM accuracy; represents the company at industry events; supports messaging and case studies; and provides pipeline forecasts to leadership.

Design, develop, and maintain scalable full-stack SaaS applications across web, API, cloud, and mobile platforms. Build Angular and React front ends, C#/.NET backend services, REST APIs, and SQL Server solutions. Contribute to architecture decisions, code reviews, mentoring, integrations, cloud-native Azure development, CI/CD pipelines, and production troubleshooting. Collaborate with Product, QA, Support, and DevOps teams while using AI-assisted development tools to improve delivery and quality.

Administer full-cycle semi-monthly payrolls for the United States and Canada, including payroll data maintenance, remittances, tax filings, employee records, reconciliations, and year-end reporting. Ensure compliance with applicable legislation, respond to government and auditor requests, prepare payroll reports, and collaborate with internal departments. The role requires strong organization, confidentiality, communication, problem-solving, and advanced Excel skills.

Leads daily payment risk operations, including merchant monitoring, fraud and compliance investigations, escalations, chargeback and ACH oversight, bank account change controls, KYC/KYB reviews, quality assurance, reporting, and risk mitigation. Supervises and develops Risk Analysts, manages workloads and service levels, supports audits and regulatory reviews, partners cross-functionally, and improves procedures, controls, monitoring frameworks, and operational workflows.

Leads Client Success Managers through coaching, performance management, proactive engagement, retention, and reporting. Oversees client attrition, accounts receivable follow-up, credit requests, module removals, dormancy, and offboarding processes. Partners with Sales on renewals, handles escalated client conversations, and ensures accurate operational execution and team coverage.

Legal Counsel will support mergers and acquisitions, draft and negotiate software and corporate agreements, manage contractual disputes, advise on data privacy and security matters, oversee outside counsel, and support corporate development. The role requires independent judgment, strong communication, organization, risk assessment, and the ability to manage complex transactions in a fast-paced software technology environment.

Design and develop responsive websites and CMS modules from client discovery through launch. Create Figma mockups and prototypes, build designs with HTML, CSS, and JavaScript, and tokenize code for the MembersFirst CMS. Lead client meetings, advise on usability and accessibility, manage multiple projects, collaborate with cross-functional teams, and improve workflows using reusable patterns and AI-assisted tools.