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The Customer Success Manager will be responsible for driving customer adoption and retention, managing client relationships, resolving inquiries, and improving customer satisfaction. The role involves onboarding clients, collecting feedback, and collaborating with various departments to enhance the customer experience.
The Junior Payment Sales Specialist will manage cross selling of integrated payments technology to existing SaaS customers, assist customers in using the payment functions, build relationships, and achieve sales goals. Responsibilities include understanding the online payments industry, prospecting, maintaining a sales pipeline, and creating sales collateral.
The Sales Account Manager at LollyLaw will manage the sales cycle from start to finish, presenting product demonstrations and implementing email campaigns. The role requires negotiating and closing deals while documenting and reporting on sales interactions. Ideal candidates are confident, proactive, and skilled in communication and analytics, particularly within the legal industry.
The Marketing Operations Manager will drive marketing strategies and processes at Paradigm, optimizing the use of Salesforce and other marketing technologies to enhance lead generation and conversion. Key responsibilities include managing Salesforce configurations, reporting metrics, and ensuring data quality, while also overseeing website optimization efforts and cross-functional support.
As a Customer Success Specialist, you will manage client portfolios, provide personalized service, onboard customers, and drive product adoption. You will collaborate with various departments to enhance customer satisfaction and retention, address high-level inquiries, and collect product feedback to improve the client experience.
The Customer Support Specialist will advocate for clients in the legal tech industry, ensuring they achieve positive outcomes with LollyLaw. Responsibilities include supporting customers via email and phone, troubleshooting issues, onboarding new clients, creating help center materials, and collaborating with stakeholders to meet evolving needs.