Jobs at Johnstone Supply

Manages contractor training programs across distributor stores, including adoption, curriculum development, learning technology support, marketing campaigns, supplier partnerships, and contractor engagement. Evaluates program effectiveness using surveys, dashboards, and business outcomes; supports store teams and training users; develops business cases, budgets, project plans, and status updates; and presents at meetings and trade events. Requires collaboration with marketing, sales, product, content, suppliers, and contractors to improve training enrollment, completion, profitability, and relevance.

Develops new HVAC/R sales accounts, strengthens existing customer relationships, provides product quotes and recommendations, follows up on leads, processes sales tickets and payments, and supports outside and counter sales teams. The role requires accurate customer communication, product knowledge, CRM and sales-system use, relationship building, and achievement of sales goals.

Manage and grow HVAC/R contractor accounts within an assigned territory. Responsibilities include developing sales strategies, identifying customer needs, preparing forecasts, managing pricing, conducting business reviews, prospecting, presenting solutions, closing sales, monitoring competitors, coordinating with vendors and internal teams, and supporting promotional programs. The role requires extensive HVAC/R industry knowledge, strong communication skills, analytical decision-making, and frequent territory travel.

Leads finance ERP transformation initiatives using Microsoft Dynamics 365 Finance & Operations. Translates accounting and financial requirements into scalable configurations across general ledger, payables, receivables, fixed assets, budgeting, tax, close, and cash management modules. Responsibilities include solution architecture, requirements analysis, configuration, integrations, testing, troubleshooting, documentation, end-user training, and post-implementation support. The role partners with Finance, Accounting, FP&A, developers, architects, and system implementers to deliver compliant and efficient financial systems.

Provides technical sales support and commercial HVAC/R quoting services. Interprets engineered plans, schedules, and schematics; researches products; prepares accurate quotes; supports sales and branch teams; recommends equipment and solutions; maintains customer relationships; monitors HVAC/R market trends; visits job sites; and may maintain technical drawings or manage CAD projects.

Leads sales and business operations across a defined multi-branch wholesale market. Oversees branch managers, territory sales managers, warehouse readiness, staffing, training, customer relationships, inventory, merchandising, budgets, pricing, P&L performance, safety, and compliance. Develops market strategy, sales and profitability goals, operating plans, and corrective actions while ensuring branches meet customer-service and operational standards.

Provides telephone and counter customer service for HVAC/R products, including product research, sales quotes, bids, order entry, payments, warranty claims, returns, and technical inquiries. Supports key accounts and account managers, calculates refrigeration loads, promotes products, handles damaged inventory, and assists counter sales. Requires customer communication, basic math and computer skills, product knowledge development, multitasking, and forklift certification.

Manage and grow sales across an assigned territory by developing business plans, acquiring new contractor accounts, expanding existing relationships, and meeting revenue targets. The role involves consultative selling, account strategy, performance reporting, collaboration with internal and supplier teams, customer education, and frequent local travel. HVAC experience, strong communication skills, CRM proficiency, and a record of achieving sales goals are required.

Supports enterprise ecommerce applications through requirements gathering, business process analysis, application support, troubleshooting, user administration, QA testing, documentation, and system enhancement recommendations. Serves as a liaison between business users, IT teams, vendors, and technical staff. Leads small to medium projects, develops technical requirements and test plans, coordinates resources and timelines, and provides level-three application support. Requires strong analytical, communication, documentation, and problem-solving skills.

Develops and executes integrated internal and external communications strategies supporting business objectives, engagement, organizational change, culture, and reputation. Advises executives and cross-functional leaders, manages complex multichannel communication initiatives, creates content for diverse audiences, and oversees editorial calendars and campaigns. Produces executive messaging, presentations, announcements, press materials, and digital content while measuring engagement, analyzing feedback, maintaining brand and quality standards, and recommending communication improvements.

Supports Johnstone University users, course data, content loading, technical troubleshooting, reports, dashboards, workshops, webinars, supplier training, marketing materials, certifications, and training logistics. Coordinates attendee registration, materials, travel-related support, course testing, database updates, promotional content, and data audits while assisting distributors, learners, and internal teams.

Manages complex IT programs and large-scale ERP upgrades and implementations. Responsibilities include project planning, requirements and scope definition, budgeting, scheduling, risk mitigation, stakeholder communication, vendor coordination, status reporting, process improvement, and executive leadership briefings. The role oversees cross-functional teams, manages project resources and timelines, facilitates retrospectives, and ensures successful delivery of strategic initiatives within scope, schedule, quality, and budget.

Leads Dynamics 365 Finance & Operations discovery, process design, fit-gap analysis, requirements management, integrations, testing, cutover, go-live, and stabilization. Serves as a functional SME, troubleshoots issues, manages releases and business cycles, documents processes, coordinates legacy integrations, establishes support models and KPIs, supports governance and compliance, and mentors junior analysts.

Supports, configures, analyzes, and improves enterprise applications and integrations. Investigates application, data, transaction, and system performance issues using SQL and diagnostic tools; develops corrective solutions; validates data; monitors automated processes; and supports integrations, automation, and application modernization. Documents requirements, configurations, workflows, procedures, and resolutions while collaborating with business users, IT teams, vendors, and stakeholders.

Manage and grow assigned HVAC/R customer accounts across a regional territory, with emphasis on government and specialty customers. Responsibilities include executing sales strategies, prospecting, forecasting, managing pricing, conducting business reviews, presenting solutions, closing sales, supporting promotional programs, monitoring competitors, coordinating with vendors and internal teams, and identifying customer training opportunities. The role requires extensive local and statewide travel and strong industry knowledge.

Manages assigned HVAC/R product categories throughout their life cycle, including product selection, pricing, placement, promotions, vendor relationships, market analysis, inventory recommendations, and sales initiatives. Partners with vendors, purchasing, sales, marketing, pricing, inventory, and branch teams to drive growth. Provides product expertise, training, and customer-facing support while coordinating product launches and programs.

Designs, supports, secures, and maintains enterprise hosting infrastructure and e-business systems. Responsibilities include Linux and Windows server administration, VMware and cloud infrastructure management across Azure and AWS, infrastructure monitoring, backup and redundancy planning, security controls, automation, troubleshooting, vendor coordination, documentation, and mentoring support teams.

Leads large-scale IT projects and strategic programs, including ERP upgrades and implementations. Responsibilities include defining scope, timelines, budgets, resources, risks, success criteria, and communications; coordinating cross-functional teams, vendors, and executives; monitoring delivery; resolving issues; reporting status; and leading post-project retrospectives and continuous improvement.

Manages an assigned HVACR sales territory by planning forecasts, developing customer relationships, identifying business opportunities, presenting solutions, closing sales, and resolving customer issues. Coordinates with branch teams, tracks activities in CRM, monitors buying behavior and market trends, maintains product knowledge, and represents the company at trade shows and customer events.

Plans and manages multiple IT projects from requirements gathering through completion, including scope, timelines, budgets, resources, risks, stakeholder communications, reporting, and issue resolution. Coordinates internal teams and third-party vendors, manages software development and implementation projects, leads software discovery or selection initiatives, and conducts retrospectives. Supports Lean process improvement, documentation, and continuous adherence to departmental procedures.