Jobs at Johnstone Supply

Leads enterprise ERP operations and support across Epicor Eclipse, Infor, DDI Inform, and related systems. Manages ERP managers, analysts, support staff, vendors, and consultants while establishing governance, documentation, change, release, and service processes. Serves as the escalation point for critical incidents, supports business continuity and transformation initiatives, evaluates processes, oversees vendor relationships and budgets, and develops a scalable shared-services support model.

Manage and grow HVAC/R contractor accounts across an assigned territory by selling products and services, developing sales strategies, forecasting revenue, conducting business reviews, prospecting, and closing sales. Maintain customer relationships, coordinate pricing and inventory needs, promote company programs, monitor competitors, deliver presentations and training, and represent the company at industry events. The role requires extensive local and state travel and strong HVAC/R industry expertise.

Processes high-volume accounts payable invoices and credits using three-way matching, researches variances, resolves purchase order and shipment receipt issues, reconciles vendor statements, maintains audit tracking, supports internal controls, and assists with process improvements, audits, analytics, and special projects. The role requires strong attention to detail, organization, communication, Microsoft Office proficiency, and at least two years of related accounts payable experience.

Supports the full employee lifecycle, including employee relations, recruitment, onboarding, payroll, benefits, leave administration, workers’ compensation, HRIS/HCM administration, compliance, and engagement initiatives. Advises employees and leaders, manages HR documentation and records, supports investigations and corrective actions, coordinates onboarding, and provides guidance on employment policies and programs. The role travels frequently across assigned locations and requires strong communication, confidentiality, organization, and HR systems proficiency.

Provides prompt customer service to HVACR contractors and key accounts through telephone support, product research, quotes, bids, order processing, pricing, warranty claims, returns, and credit payments. Calculates refrigeration loads for quotes, supports account managers, assists at the sales counter, promotes special offers, and maintains product knowledge through training.

Supervises accounting operations, including general ledger accuracy, month-end close, reconciliations, financial reporting, tax filings, audits, budgeting, and internal controls. Leads continuous process improvement and ensures GAAP and company policy compliance. Manages, trains, evaluates, and develops accounting staff while coordinating with internal departments, vendors, customers, and auditors.

Provides HVACR technical support, troubleshooting, field assistance, customer and employee training, and sales support. Develops NATE training programs, warranty processes, product guidelines, and technical tools. Tracks warranty and training metrics, supports purchasing and marketing with product expertise, maintains vendor relationships, and monitors industry developments. The role requires at least five years of HVAC field service experience, strong communication skills, Microsoft Office proficiency, and up to 50% regional travel.

Manages contractor training programs across distributor stores, including adoption, curriculum development, learning technology support, marketing campaigns, supplier partnerships, and contractor engagement. Evaluates program effectiveness using surveys, dashboards, and business outcomes; supports store teams and training users; develops business cases, budgets, project plans, and status updates; and presents at meetings and trade events. Requires collaboration with marketing, sales, product, content, suppliers, and contractors to improve training enrollment, completion, profitability, and relevance.

Develops new HVAC/R sales accounts, strengthens existing customer relationships, provides product quotes and recommendations, follows up on leads, processes sales tickets and payments, and supports outside and counter sales teams. The role requires accurate customer communication, product knowledge, CRM and sales-system use, relationship building, and achievement of sales goals.

Manage and grow HVAC/R contractor accounts within an assigned territory. Responsibilities include developing sales strategies, identifying customer needs, preparing forecasts, managing pricing, conducting business reviews, prospecting, presenting solutions, closing sales, monitoring competitors, coordinating with vendors and internal teams, and supporting promotional programs. The role requires extensive HVAC/R industry knowledge, strong communication skills, analytical decision-making, and frequent territory travel.

Leads finance ERP transformation initiatives using Microsoft Dynamics 365 Finance & Operations. Translates accounting and financial requirements into scalable configurations across general ledger, payables, receivables, fixed assets, budgeting, tax, close, and cash management modules. Responsibilities include solution architecture, requirements analysis, configuration, integrations, testing, troubleshooting, documentation, end-user training, and post-implementation support. The role partners with Finance, Accounting, FP&A, developers, architects, and system implementers to deliver compliant and efficient financial systems.

Manage and grow sales across an assigned territory by developing business plans, acquiring new contractor accounts, expanding existing relationships, and meeting revenue targets. The role involves consultative selling, account strategy, performance reporting, collaboration with internal and supplier teams, customer education, and frequent local travel. HVAC experience, strong communication skills, CRM proficiency, and a record of achieving sales goals are required.

Supports enterprise ecommerce applications through requirements gathering, business process analysis, application support, troubleshooting, user administration, QA testing, documentation, and system enhancement recommendations. Serves as a liaison between business users, IT teams, vendors, and technical staff. Leads small to medium projects, develops technical requirements and test plans, coordinates resources and timelines, and provides level-three application support. Requires strong analytical, communication, documentation, and problem-solving skills.

Develops and executes integrated internal and external communications strategies supporting business objectives, engagement, organizational change, culture, and reputation. Advises executives and cross-functional leaders, manages complex multichannel communication initiatives, creates content for diverse audiences, and oversees editorial calendars and campaigns. Produces executive messaging, presentations, announcements, press materials, and digital content while measuring engagement, analyzing feedback, maintaining brand and quality standards, and recommending communication improvements.

Supports Johnstone University users, course data, content loading, technical troubleshooting, reports, dashboards, workshops, webinars, supplier training, marketing materials, certifications, and training logistics. Coordinates attendee registration, materials, travel-related support, course testing, database updates, promotional content, and data audits while assisting distributors, learners, and internal teams.

Manages complex IT programs and large-scale ERP upgrades and implementations. Responsibilities include project planning, requirements and scope definition, budgeting, scheduling, risk mitigation, stakeholder communication, vendor coordination, status reporting, process improvement, and executive leadership briefings. The role oversees cross-functional teams, manages project resources and timelines, facilitates retrospectives, and ensures successful delivery of strategic initiatives within scope, schedule, quality, and budget.

Leads Dynamics 365 Finance & Operations discovery, process design, fit-gap analysis, requirements management, integrations, testing, cutover, go-live, and stabilization. Serves as a functional SME, troubleshoots issues, manages releases and business cycles, documents processes, coordinates legacy integrations, establishes support models and KPIs, supports governance and compliance, and mentors junior analysts.

Supports, configures, analyzes, and improves enterprise applications and integrations. Investigates application, data, transaction, and system performance issues using SQL and diagnostic tools; develops corrective solutions; validates data; monitors automated processes; and supports integrations, automation, and application modernization. Documents requirements, configurations, workflows, procedures, and resolutions while collaborating with business users, IT teams, vendors, and stakeholders.

Manages assigned HVAC/R product categories throughout their life cycle, including product selection, pricing, placement, promotions, vendor relationships, market analysis, inventory recommendations, and sales initiatives. Partners with vendors, purchasing, sales, marketing, pricing, inventory, and branch teams to drive growth. Provides product expertise, training, and customer-facing support while coordinating product launches and programs.

Designs, supports, secures, and maintains enterprise hosting infrastructure and e-business systems. Responsibilities include Linux and Windows server administration, VMware and cloud infrastructure management across Azure and AWS, infrastructure monitoring, backup and redundancy planning, security controls, automation, troubleshooting, vendor coordination, documentation, and mentoring support teams.