Jobs at Johnstone Supply

Provides inside sales and customer service for HVAC/R products by answering inquiries, taking and entering orders, researching product availability and pricing, resolving issues, and supporting sales goals through cross-selling, upselling, promotions, and outbound calls. Coordinates with purchasing, sales, shipping, and other departments to meet customer needs, maintain inventory and pricing accuracy, and ensure orders are fulfilled correctly.

Maintains accurate employee and payroll data in ADP and related HR systems. Processes new-hire records, employee changes, audits, reports, and invoice reconciliations while identifying discrepancies and protecting confidential information. Tracks transactions in Excel and iCIMS, coordinates with HR, Talent Acquisition, IT, and hiring managers, and prioritizes time-sensitive work around payroll deadlines. This is a temporary, approximately 12-week assignment requiring about 40 hours per week.

Analyzes company and product pricing data, aggregates information in Excel, and creates daily, monthly, and quarterly reports for management decision-making. The role identifies business performance trends, develops charts and graphs, presents findings, and supports continuous improvement. Candidates must have strong Excel, statistical analysis, reporting, communication, organization, and critical-thinking skills, along with experience using POS or ERP databases.

Designs, supports, secures, and maintains enterprise hosting infrastructure and e-business systems. Responsibilities include Linux and Windows server administration, VMware and cloud infrastructure management across Azure and AWS, infrastructure monitoring, backup and redundancy planning, security controls, automation, troubleshooting, vendor coordination, documentation, and mentoring support teams.

Leads large-scale IT projects and strategic programs, including ERP upgrades and implementations. Responsibilities include defining scope, timelines, budgets, resources, risks, success criteria, and communications; coordinating cross-functional teams, vendors, and executives; monitoring delivery; resolving issues; reporting status; and leading post-project retrospectives and continuous improvement.

Supports the full employee lifecycle, including employee relations, recruitment, onboarding, payroll, benefits, leave administration, workers’ compensation, HRIS/HCM administration, compliance, and engagement programs. Advises employees and leaders, manages HR documentation and records, supports investigations and corrective actions, and coordinates with payroll and benefits teams. The role requires strong communication, confidentiality, organizational skills, and knowledge of employment laws and HR processes.

Develops and manages strategic account programs across distributors, stores, vendors, and internal teams. Responsibilities include account growth, sales support, program implementation, stakeholder training, issue resolution, reporting, data analysis, proposal development, and continuous improvement. The role requires approximately 30% travel and frequent collaboration with marketing, eCommerce, product, operations, and vendor partners.

Manages strategic account programs, distributor implementations, account relationships, sales growth, and issue resolution. Collaborates with internal teams, vendors, distributors, and key customers to launch initiatives, improve account performance, provide training, and support integrations. Analyzes program effectiveness, identifies growth opportunities, develops proposals, maintains documentation, and delivers inside sales support. The role requires approximately 30% travel and at least five years of related experience.

Manages an assigned HVACR sales territory by planning forecasts, developing customer relationships, identifying business opportunities, presenting solutions, closing sales, and resolving customer issues. Coordinates with branch teams, tracks activities in CRM, monitors buying behavior and market trends, maintains product knowledge, and represents the company at trade shows and customer events.

Plans and manages multiple IT projects from requirements gathering through completion, including scope, timelines, budgets, resources, risks, stakeholder communications, reporting, and issue resolution. Coordinates internal teams and third-party vendors, manages software development and implementation projects, leads software discovery or selection initiatives, and conducts retrospectives. Supports Lean process improvement, documentation, and continuous adherence to departmental procedures.

Manages assigned HVAC/R accounts, develops new business, executes sales strategies, prepares forecasts, conducts customer reviews, and closes sales. Maintains customer relationships, monitors market and competitor activity, coordinates pricing and promotions, supports technical training, and collaborates with branches, vendors, marketing, and sales leadership. The role requires frequent travel to customer and store locations, CRM usage, sales presentations, and account growth planning.

Processes and applies customer payments, resolves accounts receivable discrepancies, maintains customer records, supports audits, reviews aging reports, and assists with credit, cash application, reconciliations, and collections. The role communicates account risks, responds to internal and external inquiries, follows internal controls, and performs branch-level analytics and special projects.

Leads sales and operational performance across a multi-branch region. Responsibilities include P&L management, sales planning, market-share growth, customer relationship management, branch performance oversight, employee development, succession planning, process improvement, inventory management, and accountability for regional goals. The role partners with branch and market leaders, coaches sales teams, resolves escalated customer issues, analyzes business reports, and aligns regional execution with company strategy.

Leads the centralized quality assurance function for enterprise applications spanning Dynamics 365, eCommerce, and integrated systems. Defines QA strategy, governance, test standards, automation, defect management, traceability, and release-readiness reporting. Oversees testing throughout the delivery lifecycle, coordinates blended testing with business stakeholders and partners, and supervises, mentors, and develops QA Analysts. Supports Agile delivery, risk-based testing, UAT, cutover rehearsal, go-live, and hypercare.

Leads operations across multiple distribution branches, overseeing warehouse activities, fleet operations, inventory, fulfillment, shipping, receiving, vendor management, safety, facilities, budgets, and operational performance. Supervises warehouse leaders, develops employees, enforces policies, manages operational P&L expenses, implements standard procedures, and drives process improvement. Partners with sales and regional leadership to align capacity, customer service, financial goals, and execution across the assigned territory.

Supports corporate development, mergers and acquisitions, capital investments, financing, investor relations, and financial planning and analysis. Responsibilities include financial reporting, forecasting, budgeting, valuation, financial modeling, KPI dashboards, due diligence, industry analysis, and presentation preparation for executives, boards, lenders, auditors, and private equity sponsors.

Analyzes pricing data, competitor pricing, market trends, product information, and profitability metrics. Maintains pricing programs and structures, develops reports and KPIs, supports promotional and vendor initiatives, and provides recommendations to leadership. Partners with cross-functional teams to improve pricing processes, data workflows, and business performance. The role is onsite in Jacksonville, Florida.

Provides HVACR technical support, troubleshooting guidance, customer and employee training, NATE program development, warranty process improvement, product and sales support, and vendor relationship management. Tracks warranty and training metrics, supports field issues without performing repairs or installations, contributes to product mix decisions, and travels up to 50% regionally. Requires five or more years of HVAC field service experience, strong communication skills, analytical ability, and proficiency with Microsoft Office.

Builds and manages strategic relationships with distributors, develops tailored growth strategies, conducts market and operational assessments, facilitates planning forums, supports onboarding, identifies new distributor opportunities, and ensures compliance with distribution agreements and franchise requirements. The role advocates for distributors internally, coordinates cross-functional solutions, tracks action items, and travels approximately 50% to visit distributor partners.

Leads company-wide sales strategy, revenue growth, profitability, forecasting, budgeting, and performance management across multiple locations. Develops sales programs, processes, training, and talent strategies while supporting company-owned stores and strategic accounts. Partners with operations, logistics, marketing, and vendors to align business objectives. Maintains key customer and supplier relationships, monitors market and sales performance, and presents strategic plans to senior leadership. Frequent travel across branch territories is required.