Jobs at Jobber

Lead the Foundations Design team at Jobber, managing designers and enhancing the design system to provide scalable product experiences. Drive collaboration across teams, champion usability, and elevate design quality.

Full-cycle recruiter partnering with GTM and Operations hiring managers to build diverse pipelines, screen and close candidates, use data to improve hiring outcomes, and prototype AI-driven sourcing and screening workflows. Acts as strategic advisor, coach, and employer brand ambassador while ensuring an exceptional, equitable candidate experience.

Lead end-to-end product design for web and mobile SaaS fintech experiences. Define UX strategy, collaborate with Product, Engineering, and Data, champion customer-centric solutions, drive high-impact projects, mentor designers, and deliver scalable, regulated-domain designs informed by LLM tools.

Lead and coach up to 10 outbound account executives to drive new customer and revenue growth. Build and test outreach strategies, run call reviews and training, use data to improve performance, recruit and hire, collaborate with SDRs and cross-functional partners, and own forecasting and sales metrics.

The Director of Software Engineering role focuses on enhancing Jobber's AI capabilities, overseeing the integration of intelligent workflows across products to support small business operations more effectively.

Own and improve RevTech operational processes: user lifecycle management, tool support and triage, minor Salesforce and GTM tooling changes, AI-enabled automation, platform audits, data loads, and documentation. Act as first-line support, investigate intake requests, assist larger rollouts, and drive process improvements to scale revenue operations.

The Account Executive will manage the full sales process, build relationships with small businesses, and demonstrate Jobber's value to drive sales.

The Account Executive, Outbound will drive new business sales by building relationships with small businesses, managing the sales process from prospecting to closing, and demonstrating the value of Jobber's technology solutions through effective communication.

Lead front-end development of a content-driven Jamstack site (getjobber.com) using Next.js, React and TypeScript. Own performance, accessibility, component library, A/B experimentation, and headless CMS integrations. Drive AI-assisted workflows, mentor developers, set technical standards, collaborate with product and CRO teams, and improve tooling to increase shipping velocity and conversion.

As a Senior Software Engineer, you'll collaborate with teams to build solutions, mentor junior members, ensure code quality, and drive best practices in a supportive environment.

Manage a book of existing customers to identify upsell and expansion opportunities. Proactively engage customers with consultative selling to drive subscription upgrades and add online payments, track activity in Salesforce, hit revenue targets, and collaborate cross-functionally to share product feedback.

Manage and grow relationships with existing small-business customers through proactive outreach and consultative selling. Identify expansion opportunities, drive subscription upgrades and payments adoption, track activity in Salesforce, hit revenue targets, and collaborate cross-functionally to share customer feedback and support product initiatives.

Senior individual-contributor analytics role partnering with Sales and Partnerships to drive acquisition decisions. Lead funnel and channel analyses, experimentation, forecasting, impact evaluation, KPI governance, and scalable analytics. Translate ambiguous business questions into actionable recommendations, mentor analysts, build dashboards and decision tools, and collaborate with BI, Data Science, and cross-functional stakeholders to improve acquisition quality and efficiency.

Lead the design and delivery of an end-to-end AI system layer across the product: agentic workflows, orchestration, evaluation, guardrails, observability, and developer platform. Build and grow a multi-team org, partner with Product and Design, define how AI decisions flow across cross-product context, and ensure reliable, measurable, and safe autonomous behaviors that proactively help small-business users.

Lead and grow a Sales & Marketing analytics team to build measurement infrastructure linking acquisition investment to subscription revenue. Own advanced marketing measurement (MMM, MTA, incrementality, experimentation), funnel and sales analytics, dashboards, and decision-support tools. Partner with cross-functional stakeholders and data teams to improve CAC, LTV, payback, and go-to-market ROI while advancing AI-enabled, self-serve analytics and automation to scale trusted, executive-ready insights.

Lead the Fintech New Bets engineering team to design, build, and stabilize 0-to-1 financial products (bookkeeping/accounting). Manage and mentor engineers, drive technical direction and architecture, establish AI-augmented development practices, remove roadblocks, recruit, and collaborate cross-functionally to deliver reliable, high-performing systems from discovery through launch and operations.

Lead consultative inbound and outbound retention conversations to understand cancellation drivers, recommend product solutions, run value sessions, and protect recurring revenue. Partner cross-functionally to surface churn trends and improve onboarding, product, and customer experience.

Drive retention by engaging at-risk customers via inbound and outbound calls and scheduled value sessions. Diagnose churn drivers, recommend product and workflow solutions, and collaborate cross-functionally to protect recurring revenue and improve long-term customer success. Measured on save rate and retention outcomes.

As a Senior Software Engineer, you will lead team initiatives, enhance mobile app performance, mentor junior members, and ensure quality in software delivery.

The Intermediate Software Engineer will collaborate with a Scrum team to develop features, write scalable code, participate in code reviews, and utilize AI tools while focusing on customer needs.