Jobs at Jobber

The Senior Product Manager will lead product strategy and execution for the Jobs team, focusing on customer needs, driving product development, and collaborating with cross-functional teams.

The Account Executive - Inbound develops relationships with small businesses to enhance their service experience using Jobber's technology, driving sales through outreach, consultations, and product demonstrations while managing opportunities and onboarding new clients.

The role involves leading the Payments GTM Operations team to drive customer engagement and revenue growth through operational strategies and data analysis, refining customer journeys, and collaborating across various teams.

The Staff Product Manager for Invoicing will define the long-term strategy for invoices and collections, aligning cross-functional teams to improve payment workflows for small businesses.

The Partner Manager will enhance partner relationships, drive engagement, plan for growth, manage renewals, and collaborate with internal teams to ensure successful transitions and metrics improvements for high-value partners.

The Account Executive will manage the full sales process, build relationships with small businesses, and demonstrate Jobber's value to drive sales.

The Data Scientist will validate and monitor ML models, design evaluation frameworks, and collaborate on architecture with senior scientists to ensure model reliability and performance.

The Senior Partner Program Manager will manage the strategy, operations, and growth of Jobber's ISV Marketplace program, focusing on recruitment, onboarding, and maintaining partner relations to build a successful partner ecosystem.

Lead strategy and execution for Jobber Central and the franchise program, defining vision, roadmap, and metrics for multi-location and franchisor/franchisee use. Partner with Business Development, Sales, Success, and Product Marketing to drive RFPs, partner conversations, and commercial outcomes. Synthesize customer insights, prioritize cross-team investments, and manage stakeholder alignment to increase adoption, revenue, and reduce churn.

Lead end-to-end product design for Jobber Central, creating scalable workflows for franchise and multi-unit businesses. Drive discovery, validate ideas, prototype, and deliver polished web/mobile SaaS experiences using qualitative and quantitative insights. Collaborate closely with Product and Engineering, apply AI in designs and tooling, measure impact, and iterate to optimize franchisor and franchisee experiences.

Lead and mentor engineering teams to design, architect, and deliver scalable, maintainable software. Drive cross-team initiatives, partner with Product and Design, participate in code reviews, promote engineering best practices, and spend time on Staff Dev Projects to reduce technical debt and explore emerging technologies.

Lead and develop a Product Marketing team focused on Jobber's Fintech products (payments, financing, capital). Own Fintech marketing strategy, KPIs, adoption, activation, usage, and revenue. Drive positioning, messaging, experimentation, analytics, and cross-functional partnership with Product, Monetization, Finance, Sales, and Success. Operate as player/coach and scale commercial outcomes.

Lead strategic customer analytics across acquisition, onboarding, engagement, retention, monetization, and expansion. Translate business questions into analytical plans, run experiments and advanced analyses, build dashboards and decision tools, partner with data science and BI, mentor analysts, and deliver executive-ready insights to drive growth, efficiency, and long-term customer value.

Lead negotiated revenue optimization and pricing programs across direct and self-serve channels. Design pricing policies, discount governance, approval workflows, deal desk processes, and promotional strategy. Partner with RevOps, Sales, Finance, and Product to build pricing playbooks, KPIs, reporting, forecasting, and scenario planning to maximize revenue and price realization.

The Product Analytics Manager will lead analytical initiatives to enhance product capabilities and user experience through data-driven insights, experiment design, and collaboration with various teams to support product decisions.

Lead the Foundations Design team at Jobber, managing designers and enhancing the design system to provide scalable product experiences. Drive collaboration across teams, champion usability, and elevate design quality.

The Account Executive, Outbound will drive new business sales by building relationships with small businesses, managing the sales process from prospecting to closing, and demonstrating the value of Jobber's technology solutions through effective communication.

The Sales Development Representative (SDR) qualifies leads for potential customers, generating excitement about Jobber's software and collaborating with the sales team to enhance customer relationships.

The Director of Software Engineering role focuses on enhancing Jobber's AI capabilities, overseeing the integration of intelligent workflows across products to support small business operations more effectively.

Lead Jobber's IT strategy and a ~15-person IT Engineering and IT Operations organization. Own help desk, networking and office infrastructure, hardware procurement and lifecycle, identity and access (Okta), shared software and AI tooling, disaster recovery, vendor and budget management, and cross-functional security and compliance partnerships while operating as a player/coach to scale systems and service quality.