Teams at Jobber

Lead consultative inbound and outbound retention conversations to understand cancellation drivers, recommend product solutions, run value sessions, and protect recurring revenue. Partner cross-functionally to surface churn trends and improve onboarding, product, and customer experience.

Drive retention by engaging at-risk customers via inbound and outbound calls and scheduled value sessions. Diagnose churn drivers, recommend product and workflow solutions, and collaborate cross-functionally to protect recurring revenue and improve long-term customer success. Measured on save rate and retention outcomes.

As a Senior Software Engineer, you will lead team initiatives, enhance mobile app performance, mentor junior members, and ensure quality in software delivery.