Teams at Jim Norton Chevrolet

Manage the dealership finance and insurance department, maximize profitability and product penetration, coordinate with lenders, ensure compliance with regulations, oversee paperwork flow, support sales team, and deliver excellent customer service.

Engage customers in the service lane and via digital channels to identify and convert vehicle acquisition opportunities using SkiaVision and CRM tools. Build rapport, work with sales and service teams, track activity, and contribute to dealership content and brand presence to increase used vehicle purchases.