Jobs at Jiffy.com

Orchestrate AI coding agents across parallel workstreams to deliver production features, refactors, and investigations. Own architecture, specifications, implementation reviews, testing, deployments, and production health across e-commerce systems. Build internal AI tooling, improve agent-generated code quality, automate engineering workflows, and collaborate with Product, Design, Operations, and Engineering teams. Mentor engineers on AI-native development practices and maintain high standards for security, reliability, performance, and maintainability.

Orchestrate AI coding agents across parallel workstreams to deliver production features, refactors, bug fixes, and investigations. Own work end to end from product specifications and architecture through implementation, code review, testing, deployment, and production health. Build internal AI tooling, improve agent-generated code quality, operate scalable e-commerce systems, and collaborate with Product, Design, Operations, and Engineering teams. Mentor engineers on AI-native workflows and automate remaining manual engineering processes.

Lead end-to-end software delivery across Jiffy's e-commerce platform by orchestrating multiple AI coding agents. Responsibilities include translating product requirements into specifications, reviewing and validating agent-generated code, architecting scalable systems, building AI developer tooling, maintaining automated tests, monitoring production deployments, responding to incidents, and mentoring engineers on AI-native workflows. The role spans Rails, GraphQL, React, Kubernetes, and internal platform services.

Owns cross-functional e-commerce marketing and business initiatives from approved concept through launch and measurement. Responsibilities include lifecycle marketing, promotions, paid media, creative operations, site and SEO updates, Jira requirements, business cases, P&L inputs, and weekly performance reporting. The role coordinates engineering, customer service, designers, agencies, and vendors without direct authority, using AI tools to accelerate execution while validating claims, pricing, links, and metrics.

Handles customer inquiries across phone, email, and chat while troubleshooting issues, analyzing root causes, improving workflows, and identifying automation opportunities. Uses Zendesk, CRM, order management systems, and data tools to improve customer satisfaction, efficiency, and retention. Collaborates with product, engineering, and operations teams to eliminate friction and enhance the customer journey.

Lead the development and orchestration of AI coding agents in a fast-paced environment, delivering end-to-end e-commerce features and maintaining production systems.