Lead the performance marketing strategy for Jiffy, optimizing digital marketing across channels, managing budget, and driving customer acquisition through data-driven strategies.

The Lifecycle Marketing Manager will design programs to engage and retain customers, optimize automated journeys, and analyze performance metrics.

The SEO/GEO Engineer will manage Jiffy's organic search strategy, focusing on traditional and generative SEO, ensuring effective discovery and technical optimization in collaboration with engineering and product teams.

The Paid Social Strategist will lead Jiffy's paid social campaigns across multiple platforms, optimizing for performance, budget management, and data-driven insights to support growth and brand awareness.

Manage and scale the Creator Partner program at Jiffy to drive customer acquisition through performance-based partnerships, blending strategy and analytics.

The Sr. Product Manager will own product strategy and execution for key initiatives, collaborating with cross-functional teams and focusing on AI and e-commerce solutions.

The Social Media Coordinator & Content Creator will create engaging short-form video content, support social media planning, and manage influencer collaborations.

Lead the Customer Experience team by coaching supervisors, managing performance metrics, driving operational excellence, and using data for strategy formulation.

Create, script, shoot, and edit daily short-form video content as on-camera talent using AI tools and prompt engineering. Plan social campaigns, source UGC/influencers, build lightweight assets, write captions, and analyze performance to iterate creative.

Own and execute product strategy for the customer care ecosystem, optimizing CRM, support tooling, automation, AI enablement, and internal workflows to improve agent productivity, operational efficiency, CSAT, and resolution times.

Lead vision, strategy, and execution for the company's foundational AI platform. Architect and ship in-house LLMs and imaging models, build APIs and agentic systems, define evaluation and MLOps practices, and partner deeply with engineering and research to turn models into reliable product features.

The Customer Experience Supervisor at Jiffy.com leads improvements in customer service processes, analyzes root causes, and collaborates cross-functionally to enhance the customer journey and satisfaction.

The Operations Excellence Manager will analyze customer claims, implement corrective actions, and improve operational quality through structured problem-solving and collaboration with multiple teams.

The role involves leading product strategy and execution for logistics solutions, focusing on optimization and utilizing AI tools.

The Principal Product Manager will lead product vision and strategy, manage product execution, and collaborate closely with engineering teams to develop innovative e-commerce solutions, utilizing AI tools for rapid prototyping and user feedback analysis.

As a Customer Experience Partner, you'll advocate for customers, solve problems, optimize processes, and improve customer service efficiency using data-driven decision-making.

Manage Jiffy's printer network operations, focusing on onboarding, capacity management, and communications. Oversee projects like 24-Hour Delivery and support operational changes.