Jobs at Jetson

Guide homeowners through pre-installation, managing scheduling, paperwork, approvals, requotes, milestone tracking, and proactive communication. Serve as the primary post-sale contact, coordinate with Sales, Operations, field managers, and installers, maintain accurate CRM records, and ensure projects remain install-ready and on track. The role requires strong communication, customer success or account management experience, CRM proficiency, and comfort in a startup environment.

Own the strategy, specification, and adoption of agentic products that automate Jetson’s customer operations. Embed with operations teams, define autonomous workflows and human handoffs, maintain market-specific knowledge infrastructure, convert operator feedback into evaluations and reusable skills, and generalize capabilities into the shared agentic platform. The role requires prototyping with modern AI tools, shipping LLM-powered features, and improving workflow speed, reliability, cost, and correctness.

Coordinate end-to-end heat pump installation projects from estimates through post-installation follow-up. Responsibilities include tracking prospects and installations, managing permits and inspections, scheduling activities, coordinating warehouse and installation teams, allocating equipment and staff, documenting processes, creating training materials, supporting business-system configuration, and monitoring service quality.

Own Jetson’s end-to-end procure-to-pay cycle across Canadian and U.S. entities, including three-way matching, AP aging, payment runs, cash management, month-end close, reconciliations, accruals, intercompany accounting, controls, vendor master governance, and audit support. Lead AP staff, improve Tipalti, Float, and NetSuite integrations, maintain procedures, and ensure accurate, timely financial operations.

Lead end-to-end launches of new home electrification products, coordinating Product, Operations, Supply Chain, Marketing, Field, and Support teams. Ensure operational readiness through training, SOPs, inventory, tooling, and support processes. Manage pilots, early deployments, blockers, launch tracking, and scalable rollouts while improving the NPI playbook. The role requires field training, monthly installations, physical activity, and approximately 20% travel across North America.

Own growth performance across multiple home electrification markets by monitoring the full sales funnel, forecasting results, diagnosing conversion and cost issues, and prioritizing cross-functional improvements. Develop market-specific insights around competitors, utilities, rebates, and customer behavior. Lead weekly performance reviews, drive action plans, recommend budget and resource allocation, and influence Sales, Marketing, Field Marketing, and Operations teams without direct authority.

Owns end-to-end payroll operations for employees across Canada and the United States using ADP. Responsibilities include processing varied compensation types, calculating piece-rate pay and commissions, reconciling payroll to the general ledger, preparing journal entries, supporting audits, maintaining payroll data, ensuring multi-jurisdiction compliance, handling year-end filings, and improving payroll processes as the company expands.

Partners with field operations leaders to support hourly employees, ensure Colorado employment-law compliance, and build effective people programs. Responsibilities include employee relations, investigations, mediation, recruiting and onboarding support, performance management, retention, career development, manager coaching, and people-metrics analysis. The role is based in person in Centennial, Colorado, and focuses on creating scalable HR practices for a fast-growing field workforce.

Own Jetson’s organic social strategy, content, calendars, community management, channel launches, UGC programs, creator partnerships, and performance reporting. Develop platform-native content, monitor online culture and homeowner communities, direct shoots and edits, and use analytics to optimize reach, engagement, and conversion. Collaborate with brand, growth, and customer teams to align social activity with broader marketing goals.

Build and deploy AI agents, integrations, automations, dashboards, and internal tools for Jetson’s supply chain teams. Embed with procurement, planning, and warehouse stakeholders to understand workflows, improve system connectivity, automate purchasing and inventory processes, and provide real-time operational visibility. The role also involves scoping requirements, driving adoption, and generalizing successful solutions into a reusable internal engineering platform.

Build and maintain production software and AI-powered product features using LLMs, embeddings, and related capabilities. Apply sound engineering judgment to system design, APIs, testing, reliability, latency, cost, evaluation, and graceful degradation. Pioneer AI-native development practices, teach effective AI-assisted workflows, and identify opportunities to apply AI to scheduling, optimization, anomaly detection, customer communication, and operational workflows in home electrification.

Build and own end-to-end user-facing features spanning mobile apps, backend services, and IoT devices. Design APIs, data models, state management, and integrations for thermostats, heat pumps, EV chargers, and energy optimization. Apply testing, code review, and CI/CD practices, collaborate cross-functionally, participate in on-call support, and help shape engineering architecture and standards.

Manage a high volume of consumer and small-business prospects from qualification through closing. Prepare heat pump quotes, verify heat and electrical loads, explain electrification options and rebates, track sales KPIs, optimize outreach and pipeline strategy, and consistently meet or exceed monthly targets. The role requires strong phone, email, and SMS communication, CRM proficiency, technical curiosity, collaboration, and flexibility for evening and weekend shifts.

Build and deploy AI agents, integrations, automations, dashboards, and internal tools for Jetson’s Finance team. Embed with accounting, FP&A, and leadership stakeholders to understand workflows, scope solutions, and drive adoption. Connect NetSuite, spreadsheets, and the data platform while improving close, reporting, reconciliation, and planning processes. Generalize successful solutions into Jetson’s shared internal engineering platform.

Drive consumer sales of home electrification solutions by managing high-volume prospects from qualification through closing. Prepare heat pump quotes with heat and electrical load verification, explain upgrade options and rebate eligibility, track sales KPIs, and optimize outreach and pipeline strategies to meet monthly targets. The role requires strong phone, email, and SMS communication, CRM proficiency, technical curiosity, flexibility for varied shifts, and collaboration in a fast-paced startup environment.

Own end-to-end firmware for Jetson Hub and Thermostat devices controlling home energy systems. Develop production C/C++ software for microcontrollers, implement communication protocols, manage memory and real-time constraints, and debug hardware-software interactions. Build rigorous testing, code review, and CI/CD practices, while designing diagnostics, graceful degradation, and self-healing recovery. Participate in on-call support, production issue resolution, firmware architecture, tooling, and engineering standards.

Follow up with high-volume inbound leads, engage prospects by phone, email, and SMS, and move them through the sales funnel. Develop and refine sales strategies across direct, partnership, digital, and other channels. Track performance metrics, report results, conduct market research, and maintain strong customer relationships while meeting sales targets.

Owns end-to-end go-to-market strategy for new product launches, including positioning, messaging, channel coordination, HubSpot infrastructure, analytics, competitor research, and performance reporting. The role builds launch playbooks, automates workflows, aligns product and sales teams, and tracks pipeline, revenue, channel performance, and adoption across products and geographies.

Leads Jetson’s smart home hardware portfolio, including heat pumps, water heaters, EV chargers, batteries, smart panels, and connected appliances. Owns product strategy, roadmap, build-versus-buy decisions, pricing, partnerships, NPI, certification, and scaled launches. Builds and manages the hardware product organization while coordinating Engineering, Supply Chain, Operations, Energy Markets, Sales, Marketing, and Field teams. Defines integrated home energy architecture, interoperability, telemetry, and control interfaces for grid services and whole-home electrification.