Jobs at Jenzabar

Provide technical support and troubleshooting for Jenzabar products, guiding customers and collaborating with teams for effective problem resolution.

The Accounts Receivable Specialist II will handle contract setup, invoicing, billing processing, client collections, and assist in month-end close activities.

Lead design, build, and optimize scalable ETL/ELT data pipelines and analytics platforms using Databricks and Spark. Integrate and transform source data into analytics-ready layers, maintain data documentation and lineage, optimize SQL Server performance, collaborate with product and engineering teams, and apply AI-enabled tools responsibly to drive business insights.

Lead creation and distribution of thought leadership, product, and customer-focused content across channels. Serve as principal writer/editor and strategist for campaigns, case studies, web content, email, and digital advertising. Collaborate with internal/external SMEs and marketing teams, apply SEO/GEO and AI-enabled analytics, support ABM and media/analyst initiatives, and drive brand awareness and lead generation.

The Account Manager manages daily workflows and serves as a liaison between internal teams and partners, ensuring project progress, client satisfaction, and overseeing budgets. They are responsible for quality control, task coordination, and maintaining communication with stakeholders.

Maintain and administer cloud security tooling and infrastructure, respond to SIEM/FIM detections, manage vulnerability remediation, backups and disaster recovery, support regulatory compliance (SOC2, PCI DSS, GDPR), collaborate with InfoSec and cross-functional teams on IAM, EDR, DLP, and cloud controls, and use AI-enabled tools responsibly to improve security operations.

Owner of new-logo growth for a Midwest/West territory. Develops and executes sales strategies, prepares business plans, responds to RFPs, delivers executive presentations and demos, negotiates proposals and contracts, collaborates with Account Executives and Customer Success to retain and upgrade customers, manages complex deals, maintains customer satisfaction, and travels frequently (≈50%).

Manage and deepen higher-education client relationships across a multi-state territory, conduct on-campus visits and annual reviews, liaise between clients and internal teams, use data and AI-enabled analytics to drive client ROI, support account strategy and identify upsell opportunities, represent Jenzabar at regional events, and travel frequently (50–75%).

The Cloud Administrator manages cloud environments, provides technical support, leads upgrades, ensures system performance, and enhances efficiencies through automation.

The Quality Assurance Engineer will design, implement, execute, and debug test cases, validate releases, track bugs, and improve testing processes.

The Software Developer will create and test software for client applications, collaborate with teams, and maintain documentation. Responsibilities include debugging, architectural design, and providing technical consultancy.

The Product Manager IV leads product vision and strategy, mentors junior staff, collaborates with cross-functional teams, engages with customers, and drives market analysis and delivery.

The Senior Lifecycle Consultant guides clients through the implementation of Jenzabar software, provides training, assesses needs, delivers presentations, and collaborates in a team while traveling as needed.

The Client Success Manager maintains client relationships, conducts reviews, and strategizes sales while leveraging data for improved service delivery, requiring substantial travel.

The Client Strategist will lead strategic planning for enrollment campaigns, analyze data, manage client accounts, and ensure project timelines are met. They will also create professional content and collaborate with internal teams to meet enrollment goals.