Teams at Jenzabar

Support and manage day-to-day operations of customer-hosted cloud environments within the Jenzabar One ecosystem. Troubleshoot priority incidents, perform upgrades, provide SQL Server configuration and T-SQL scripting support, produce root cause/post-mortem analyses, drive process improvements and automation, mentor junior staff, and serve as an escalation point for cross-functional teams.

Sell Jenzabar software, services, and partner products to existing clients while driving retention, adoption, and satisfaction. Manage large campus-wide implementations and cloud/SSO migrations, coordinate cross-functional teams, prepare proposals, negotiate terms, track growth metrics, and support post‑go‑live success. Leverage analytics and AI-enabled tools to inform decisions and improve client outcomes.

Provide contract and legal operations support: process and send contracts via DocuSign, administer Legal Tracker and contract systems, manage vendor payments, draft amendments and correspondence, develop legal process playbooks, support legal projects, and responsibly leverage AI-enabled tools to improve efficiency.