Jobs at Jenkins Auto Group

Coordinates incoming service calls, appointment requests, and internet inquiries for a dealership. Responsibilities include answering calls with scripts, scheduling and confirming service appointments, following up on missed appointments and aged leads, contacting customers, tracking appointment show rates, and maintaining hot sheets. The role requires strong English communication, confidence, organization, computer skills, and call center experience.

Manages internet sales and business development activities for an automotive dealership. Responds to customer inquiries, conducts outbound calls and digital outreach, generates appointments, maintains CRM records, updates vehicle pricing and website listings, and oversees BDC staff. The role also supports payroll, vendor coordination, advertising, credit processes, budget meetings, and customer satisfaction while meeting sales objectives.

Greet and route customers at a dealership, manage inbound switchboard calls, coordinate with departments, provide administrative support, resolve issues, and maintain company policies and safety standards.

Respond to internet and phone customer inquiries; make outbound calls, emails, and texts to generate sales appointments. Enter inquiry data into CRM, utilize lead management and inventory tools, present and negotiate vehicle sales, prepare customers for finance, and complete vehicle delivery.