Teams at JD.com

Supports end-to-end supply chain operations across procurement, transportation, warehousing, fulfillment, inventory, and distribution. Assists with logistics scheduling, data analysis, reporting, process optimization, cross-functional communication, and digitalization projects. May participate in warehouse activities including picking, packing, receiving, and shipping while following safety protocols.

Leads middle-mile transportation operations across drayage, FTL/LTL linehaul, freight forwarding, company fleets, and external carriers. Responsibilities include transportation strategy, route and network optimization, carrier sourcing and negotiations, TMS implementation, DOT/FMCSA compliance, KPI and cost management, P&L oversight, executive reporting, client service, claims resolution, and cross-functional supply chain collaboration.

Own relationships with ISV, integrator, and technology ecosystem partners supporting marketplace sellers. Responsibilities include partner onboarding, activation, commercial negotiations, revenue growth, seller enablement, cross-functional coordination, issue escalation, and performance reporting. The role tracks GMV, seller health, and activation metrics while aligning Customer Success, Fulfillment, Seller Operations, Product, and R&D teams to improve partner and seller outcomes.