Teams at JD.com

Plan and optimise daily transport routes and vehicle allocations for the Manchester operation using forecasts and historical data. Monitor route performance, analyse costs and utilisation, ensure compliance with driver hours and vehicle limits, support dispatch, peak planning, onboarding, and process improvements while coordinating with operations, warehouse, drivers, subcontractors and carriers.

Leads daily inbound warehouse operations, including unloading, receiving, quality inspection, and putaway. Manages team training and performance, monitors operational metrics, coordinates with warehouse, transportation, and procurement teams, ensures safety compliance, resolves exceptions, and drives process improvements. Requires at least three years of warehouse or logistics experience, including one year managing teams, plus WMS knowledge and proficiency with office software.

Manages relationships with Chinese clients expanding into Europe, serving as the liaison between customers and internal logistics teams. Coordinates responses across warehousing, transportation, delivery, and systems; conducts business reviews; improves operational processes; operates client systems; resolves order exceptions; verifies tracking; and handles lost or damaged goods.