Jobs at J.Crew Factory

Leads high-volume eCommerce distribution center operations across receiving, inventory, replenishment, fulfillment, and shipping. Manages Operations Managers, supervisors, and large hourly teams while driving safety, service, productivity, quality, inventory accuracy, engagement, and financial performance. Oversees labor planning, continuous improvement, technology adoption, change management, talent development, and cross-functional problem solving. Ensures compliance, audit readiness, cost control, and operational excellence across multiple shifts and departments.

Leads conceptual and hands-on graphic design across digital and physical brand experiences, including web, email, campaigns, editorial, signage, packaging, and print. Manages projects from concept through production, collaborates cross-functionally, presents creative rationale, maintains high design standards, and mentors designers. Requires strong digital and print design expertise, advanced Figma and Adobe proficiency, responsive web design knowledge, and the ability to manage multiple deadlines.

Senior Digital Designer creating user-focused, on-brand digital experiences across websites, email, social, and marketing channels. Responsibilities include developing wireframes and visual assets, designing editorial features and responsive interfaces, enhancing user interfaces with developers and art directors, maintaining typography and brand standards, managing multiple deadlines, guiding junior designers, and supporting or directing still-life photoshoots.

Leads women’s outerwear, tailoring, and structured leather apparel design from concept through production approval. Conducts trend, fabric, and silhouette research; develops materials and construction details; leads fittings; creates CAD artwork, tech packs, presentation boards, and seasonal archives. Partners with merchandising, production, sourcing, and technical design to protect product integrity and commercial performance. Manages and mentors design team members while communicating creative direction to leadership.

Leads technical design for women’s denim, hard wovens, and soft wovens across J.Crew and J.Crew Factory. Oversees technical designers and patternmakers, owns fit, construction, grading, specifications, and quality standards, and translates design concepts into production-ready garments. Partners with Design, Production, Materials, Merchandising, mills, and vendors to manage development, costs, calendars, PLM workflows, and innovation. Builds teams, strengthens vendor relationships, and advances category-specific technical standards.

Leads the Women's Dresses technical design team, overseeing fit, garment construction, technical documentation, sample tracking, and factory communications. Collaborates with Design, Production, Merchandising, vendors, and field representatives to resolve technical issues and ensure production feasibility. Conducts independent fit sessions, translates corrections into patterns, maintains product data, and mentors technical designers while meeting development and production calendars.

Develop seasonal women's soft accessory designs, including scarves, wraps, hats, gloves, and cold-weather styles. Translate trends into J.Crew’s aesthetic while collaborating with apparel, color, materials, merchandising, sourcing, and production teams. Create technical packages with illustrations, specifications, stitch and gauge details, and construction notes. Evaluate materials, fittings, proportions, hand-feel, and quality while supporting seasonal concept boards, color palettes, and product reviews.

Administers leave, ADA accommodations, workers’ compensation, OSHA cases, HRIS transactions, benefits support, recruiting, onboarding, training, employee relations, and compliance processes. The role manages documentation, reporting, investigations, vendor coordination, and employee communications while maintaining an accessible HR presence across varying shifts and escalating complex or high-risk matters appropriately.

Coordinate in-season production and communicate product details across internal teams and vendors. Manage time-and-action calendars, sample requests, fit sessions, and seasonal cost charts. Track deadlines, ensure quality and design standards, and engage in costing and vendor negotiations to meet development timelines.

Leads product strategy, roadmap development, prioritization, and continuous improvement for merchandising, merchandise planning, allocation, analytics, and AI-enabled platforms. Translates business requirements into product specifications, partners with engineering teams and vendors, drives platform modernization and analytics adoption, facilitates cross-functional alignment, mentors a product and analytics team, and supports vendor governance and technology investment decisions.

Manage delivery of consumer-facing functionality for J.Crew websites across large initiatives and enhancements. Lead Scrum ceremonies, backlog refinement, sprint planning, release coordination, and issue resolution while serving as a liaison between business, product, engineering, QA, DevOps, and web operations. Coordinate vendors, A/B testing, workflows, budgets, reporting, and cross-functional operational efforts using project and collaboration tools.

Manage compensation programs focused on base pay and short-term incentives. Lead annual compensation cycles, salary structures, market pricing, job evaluations, financial modeling, Workday processes, benchmarking, compliance, audits, and process improvements. Advise HR partners and senior leaders on pay decisions, partner with Finance, Payroll, and Operations, and develop compensation training, communications, and recommendations.

Coordinate daily distribution center training, trainer assignments, onboarding, skills assessments, cross-training, and refresher programs. Coach department trainers, monitor associate progress, identify training gaps, and escalate issues. Maintain accurate LMS records, attendance, certifications, qualifications, and skills matrices. Reinforce safety, quality, compliance, SOP, and standard-work expectations while supporting continuous improvement and audit readiness.

Senior Proofreader ensures accuracy and brand consistency across digital, print, and in-store marketing. Reviews promotional offers, pricing, legal disclaimers, and copy for grammar, style, punctuation, and formatting. Collaborates with Creative, Marketing, E-commerce, Merchandising and Legal, managing multiple projects under tight deadlines.

The posting contains company background, benefits, and salary but does not list specific responsibilities or day-to-day duties for the Allocation Manager role.

Senior Business Systems Analyst supporting Merchandise Planning & Allocation systems. Partners with business stakeholders to gather requirements, design and implement system enhancements, create reports and dashboards, perform testing and validation, troubleshoot issues, and provide user training and documentation to improve planning and allocation processes.

Own Workday configuration strategy and delivery across HCM Core, Recruiting, Onboarding, Security, and Payroll. Lead security design and SOX access audits, troubleshoot complex system issues, translate business needs into Workday solutions, manage releases, integrations, reporting, and drive continuous improvement with HR, IT, and cross-functional partners.

Support the design team in developing apparel and accessories by assisting with sketches, technical specs/tech packs, trend research, sample review, and cross-functional collaboration to help bring seasonal collections to market.