Jobs at J.Crew Factory

Evaluates garment measurements and fit, leads fittings, creates detailed tech packs, resolves construction issues with factories, communicates with vendors and internal teams, and tracks samples to meet approval deadlines.

Supports preseason and in-season merchandise planning by developing sales, margin, and inventory plans; analyzing performance, forecasts, sell-through, and inventory metrics; and recommending pricing, promotional, and product-flow actions. Partners with Merchandising, Allocation, and Assortment Planning to present insights, manage forecasts, and optimize business results across retail channels.

Leads J.Crew’s consumer public relations strategy across fashion, lifestyle, culture, entertainment, retail, and broader media. Manages media relations, executive communications, PR events, VIP and stylist relationships, product gifting, agency partners, vendors, budgets, and cross-functional brand storytelling. Develops narratives, secures earned coverage, supports executive appearances, oversees event execution, and translates media insights into future communications strategies.

Own full-cycle recruiting for product-related roles across design, merchandising, planning, allocation, and sourcing. Develop sourcing strategies, engage candidates, manage interview processes, build diverse talent pipelines, and partner with hiring managers and HR teams across J.Crew, Madewell, and J.Crew Factory. The role is hybrid in New York City and requires strong retail or fashion recruiting expertise.

Leads end-to-end technical development for women's sweaters and cut-and-sew knits, including fit, construction, technical packages, sample approvals, vendor collaboration, and production readiness. Diagnoses fit issues, establishes quality standards, manages seasonal calendars, evaluates factory capabilities, improves development processes, and mentors junior technical designers. Partners closely with Design, Merchandising, Production, and sourcing to deliver manufacturable, cost-effective products.

Leads conceptual and hands-on graphic design across digital and physical brand experiences, including web, email, campaigns, editorial, signage, packaging, and print. Manages projects from concept through production, collaborates cross-functionally, presents creative rationale, maintains high design standards, and mentors designers. Requires strong digital and print design expertise, advanced Figma and Adobe proficiency, responsive web design knowledge, and the ability to manage multiple deadlines.

Senior Digital Designer creating user-focused, on-brand digital experiences across websites, email, social, and marketing channels. Responsibilities include developing wireframes and visual assets, designing editorial features and responsive interfaces, enhancing user interfaces with developers and art directors, maintaining typography and brand standards, managing multiple deadlines, guiding junior designers, and supporting or directing still-life photoshoots.

Leads women’s outerwear, tailoring, and structured leather apparel design from concept through production approval. Conducts trend, fabric, and silhouette research; develops materials and construction details; leads fittings; creates CAD artwork, tech packs, presentation boards, and seasonal archives. Partners with merchandising, production, sourcing, and technical design to protect product integrity and commercial performance. Manages and mentors design team members while communicating creative direction to leadership.

Leads technical design for women’s denim, hard wovens, and soft wovens across J.Crew and J.Crew Factory. Oversees technical designers and patternmakers, owns fit, construction, grading, specifications, and quality standards, and translates design concepts into production-ready garments. Partners with Design, Production, Materials, Merchandising, mills, and vendors to manage development, costs, calendars, PLM workflows, and innovation. Builds teams, strengthens vendor relationships, and advances category-specific technical standards.

Leads the Women's Dresses technical design team, overseeing fit, garment construction, technical documentation, sample tracking, and factory communications. Collaborates with Design, Production, Merchandising, vendors, and field representatives to resolve technical issues and ensure production feasibility. Conducts independent fit sessions, translates corrections into patterns, maintains product data, and mentors technical designers while meeting development and production calendars.

Develop seasonal women's soft accessory designs, including scarves, wraps, hats, gloves, and cold-weather styles. Translate trends into J.Crew’s aesthetic while collaborating with apparel, color, materials, merchandising, sourcing, and production teams. Create technical packages with illustrations, specifications, stitch and gauge details, and construction notes. Evaluate materials, fittings, proportions, hand-feel, and quality while supporting seasonal concept boards, color palettes, and product reviews.

Administers leave, ADA accommodations, workers’ compensation, OSHA cases, HRIS transactions, benefits support, recruiting, onboarding, training, employee relations, and compliance processes. The role manages documentation, reporting, investigations, vendor coordination, and employee communications while maintaining an accessible HR presence across varying shifts and escalating complex or high-risk matters appropriately.

Leads product strategy, roadmap development, prioritization, and continuous improvement for merchandising, merchandise planning, allocation, analytics, and AI-enabled platforms. Translates business requirements into product specifications, partners with engineering teams and vendors, drives platform modernization and analytics adoption, facilitates cross-functional alignment, mentors a product and analytics team, and supports vendor governance and technology investment decisions.

Manage delivery of consumer-facing functionality for J.Crew websites across large initiatives and enhancements. Lead Scrum ceremonies, backlog refinement, sprint planning, release coordination, and issue resolution while serving as a liaison between business, product, engineering, QA, DevOps, and web operations. Coordinate vendors, A/B testing, workflows, budgets, reporting, and cross-functional operational efforts using project and collaboration tools.

Manage compensation programs focused on base pay and short-term incentives. Lead annual compensation cycles, salary structures, market pricing, job evaluations, financial modeling, Workday processes, benchmarking, compliance, audits, and process improvements. Advise HR partners and senior leaders on pay decisions, partner with Finance, Payroll, and Operations, and develop compensation training, communications, and recommendations.

Senior Business Systems Analyst supporting Merchandise Planning & Allocation systems. Partners with business stakeholders to gather requirements, design and implement system enhancements, create reports and dashboards, perform testing and validation, troubleshoot issues, and provide user training and documentation to improve planning and allocation processes.

Own Workday configuration strategy and delivery across HCM Core, Recruiting, Onboarding, Security, and Payroll. Lead security design and SOX access audits, troubleshoot complex system issues, translate business needs into Workday solutions, manage releases, integrations, reporting, and drive continuous improvement with HR, IT, and cross-functional partners.

Support the design team in developing apparel and accessories by assisting with sketches, technical specs/tech packs, trend research, sample review, and cross-functional collaboration to help bring seasonal collections to market.