Jobs at Jackson Lewis

Own and administer the firm's Intapp application suite, including user support, security, configuration, monitoring, upgrades, patching, documentation, integrations, workflows, forms, datasets, and SQL-based reporting. Partner with New Business Intake, Conflicts, Legal Operations, vendors, and cross-functional teams while supporting migration from on-premise systems to Intapp's cloud platform.

Manage insurance carrier invoice appeals: draft attorney narratives, track deadlines, maintain appeal logs, communicate with attorneys and billing, identify reductions and process improvements, and support billing and collections to maximize client recoveries and ensure adherence to outside counsel billing guidelines.

Leads firmwide infrastructure strategy, engineering, cloud services, network and data center operations across more than 60 locations. Oversees Microsoft cloud platforms, cybersecurity controls, reliability, disaster recovery, modernization, vendors, budgets, service metrics, and managed service providers. Partners with executive, legal, business, and technical stakeholders to deliver secure, resilient, scalable technology services while maintaining confidentiality and compliance. Builds multi-year roadmaps, leads infrastructure teams, supports office expansions, and drives operational excellence.

The Knowledge Management Attorney develops and maintains legal knowledge resources, including model documents, playbooks, research tools, and practice guidance. The role supports attorney training, legal updates, thought leadership, business development, and knowledge sharing across labor and employment practices. It also partners with innovation and technology teams on document automation, artificial intelligence, legal technology, process improvement, and knowledge systems. The attorney must be licensed, possess strong labor and employment law experience, and demonstrate excellent research, writing, collaboration, and project management skills.

Owns the administration, integration, security, monitoring, troubleshooting, and lifecycle management of enterprise and legal technology applications. The role supports platforms including NetDocuments, Litera, Intapp, and Microsoft 365; manages implementations, upgrades, patches, vendors, and application security; develops automation; resolves complex integration issues; maintains documentation; and improves application reliability, availability, and user experience.

The Business Development Manager develops and executes growth, client development, marketing, and communications strategies for assigned law firm offices and the Restaurants industry group. Responsibilities include building leadership relationships, creating business development plans, supporting proposals, analyzing CRM and pipeline metrics, coaching lawyers, coordinating events, onboarding lateral attorneys, and identifying market opportunities. The role requires strong relationship management, communication, strategic planning, organizational, editing, and legal-industry business development expertise.

Supports law firm billing operations by processing prebills, preparing invoices, tracking billing status, reviewing legal task codes, maintaining billing databases, handling e-billing issues, and responding to attorney and client inquiries. The role also manages fee arrangements, accruals, budgets, client requirements, invoice revisions, and payment histories while ensuring billing accuracy and compliance with client guidelines.

Manages legal billing and eBilling operations, including prebills, invoice preparation, coding, submission, client guideline compliance, rejection prevention, tracking, reconciliations, and reporting. Collaborates with attorneys, clients, Finance, vendors, and billing teams to resolve issues and reduce aged inventory. Supports process improvements, training, workflow changes, and team leadership as a backup to the Billing Manager.

Serves as an HR business partner and trusted advisor to leaders across multiple offices. Provides guidance on employee relations, performance management, investigations, leadership coaching, talent development, organizational effectiveness, change management, engagement, retention, workforce planning, and employment-law compliance. Analyzes HR trends and recommends practical solutions while partnering with Talent teams to support firmwide programs and consistent HR practices.

Manages the firm’s billing operations, including invoice preparation, eBilling compliance, submissions, KPI tracking, aged pre-bills, reporting, and issue resolution. Oversees billing team performance, staffing, coaching, hiring, and development while collaborating with attorneys, collections, leadership, and other departments. Supports accounting system upgrades, process improvements, client guideline compliance, and escalation management to ensure accurate, timely billing and successful invoice submission.

Leads the firmwide knowledge management strategy and a team of knowledge management attorneys. Oversees legal content, precedents, playbooks, intranet resources, governance, quality control, AI-ready assets, technology adoption, and practice enablement. Partners with practice leaders and cross-functional teams to improve attorney productivity, knowledge reuse, service consistency, onboarding, and client value. Establishes team goals, manages performance, measures impact through KPIs, and drives continuous improvement across legal practices and industry groups.

Oversee daily administration and operations across the Miami, New Orleans, and San Juan offices. Responsibilities include supervising support staff, managing recruitment and onboarding, coordinating evaluations and leave processes, monitoring expenses and budgets, managing workflows and office services, partnering with HR, IT, Facilities, Marketing, and Finance, supporting firmwide initiatives, and serving as an office technology escalation point.

The Summer Associate will gain exposure to employment law, assist with legal research, case analysis, litigation, and prepare summaries related to employment law developments.

Provides first-contact phone, email, and deskside IT support to attorneys and business professionals. Resolves application, desktop, hardware, telecom, infrastructure, and operating-system issues; documents tickets; maintains issue ownership through escalation or closure; supports system changes, imaging, projects, and service-level objectives. The role also identifies recurring issues, develops troubleshooting documentation, delivers customer service, and may provide occasional support at other offices or outside standard business hours.

Summer Associates will assist in employment law tasks, including research, case analysis, and litigation processes, while gaining real legal experience.

Summer Associates will gain exposure to employment law, conduct research, assist in litigation phases, and review recent legal developments.

Summer Associates will gain exposure to employment law through research, case analysis, and assistance with litigation and legislative summaries.

Summer Associates will gain experience in employment law by assisting with research, case analysis, litigation phases, and reviewing employment law developments.

Summer Associates will gain real legal experience in employment law, assisting with research, case analysis, and litigation phases.

Summer Associates will familiarize themselves with employment law, assist in research, litigation phases, and prepare summaries of legal developments.