Teams at Jackson Lewis

Lead a team managing end-to-end billing appeals to maximize recovery from audited, reduced, or rejected invoices. Oversee appeals processes, develop strategies, monitor KPIs, analyze trends, implement process improvements, and liaise with attorneys, billing, collections, and clients to improve recovery and reduce future write-downs.

Lead operational execution of eDiscovery workflows from intake through production and case closure. Manage collections, processing, hosting, Relativity workspaces, review/analytics, vendor relationships, QA, and billing to ensure efficient, defensible discovery support for litigation teams.

The Operational Process Support Manager designs and optimizes litigation staffing processes, improves workflow efficiency, evaluates technology, and collaborates across functions to support case staffing management in a law firm environment.