Jobs at ITHAKA

Contractor will act as a hands-on technical lead for Salesforce implementation and maintenance (primarily Sales Cloud and CPQ), take over ongoing support, contribute to new feature development, create documentation, and implement CI/CD, test automation, and AI-driven development practices while working within agile teams.

Support onboarding, data validation, troubleshooting, training, and adoption for Transfer Explorer. Serve as primary partner contact, track milestones, gather feedback, and translate institutional needs to product and development teams to improve credit transfer workflows and user value.

The Legal Operations Specialist will manage legal operations systems, provide user support, oversee corporate compliance filings, and conduct training for document management.