Jobs at IT Solutions Consulting

The Director, Client Strategy leads the Client Strategy team, focusing on maximizing client satisfaction and retention, developing strategies, and analyzing opportunities to reduce churn while aligning with internal teams to enhance client experiences.

The Director of Client Strategy oversees client satisfaction and retention, aligns team strategies with business KPIs, and manages communication with internal leaders to optimize service delivery and improve client experience.

The Director, Client Success leads the team to enhance client retention and satisfaction, aligning strategies to maximize client value and reduce churn, while also managing teams and ensuring strong performance in client relations and service delivery.

Provide escalated service-desk and managed-services support for multiple clients: triage and resolve complex incidents, troubleshoot hardware/software and network issues, manage tickets, mentor junior technicians, coordinate escalations with vendors and internal teams, and support projects from planning through completion.

Provide remote and onsite managed services support for multiple clients: triage and resolve service desk tickets, troubleshoot networks, security, virtualization, and endpoints, use monitoring/RMM tools, escalate and coordinate with vendors and internal teams, produce reports, participate in on-call rotation and occasional emergency onsite work.

The Inside Sales Account Executive generates leads through cold-calling and emails, follows up on inquiries, and collaborates with Outside Sales Representatives to close deals. They manage CRM data, research market trends, and utilize virtual meetings for customer engagement.

The Inside Sales Account Executive generates leads, follows up on inquiries, supports sales goals, and conducts market research while collaborating with outside sales.

The Inside Sales Account Executive generates leads through cold-calling, follows up on inquiries, and supports sales goals by identifying opportunities and networking at events.

The Inside Sales Account Executive generates leads through cold-calling and email, manages CRM data, collaborates with Outside Sales, and follows up on inquiries to achieve sales goals.

The Inside Sales Account Executive generates leads, follows up on inquiries, collaborates with outside sales, and organizes events to drive sales growth.

The Inside Sales Account Executive generates leads, follows up on inquiries, collaborates with the Outside Sales team, and ensures data accuracy in the CRM.

The Inside Sales Account Executive generates leads, supports sales goals, manages the CRM, and develops relationships with customers through various outreach methods. Must demonstrate strong communication and negotiation skills.

The Inside Sales Account Executive generates leads through calls and emails, collaborates with outside sales, and manages CRM data.

The Inside Sales Account Executive generates quality leads, supports sales goals, collaborates with outside sales, and conducts market research.

Serve as primary client advocate and trusted technology advisor for medium-to-enterprise clients. Create bi-annual strategic reports and 5-year roadmaps, align IT strategy with business goals, manage C-level relationships, oversee IT risk and security posture, budget planning, invoicing, scope/contract negotiations, and document technical environments while coordinating with internal teams to drive client satisfaction and retention.

Provide managed services support across multiple clients: manage service tickets, triage and resolve hardware/software/network/security issues, use monitoring and ticketing tools, escalate to vendors and advanced teams, produce reports, participate in on-call rotations, and travel onsite when required.

Provide remote and onsite managed services for multiple clients: triage and resolve service tickets, manage network, datacenter, security and voice technologies, use monitoring and ticketing tools, escalate and coordinate with vendors and internal teams, produce service reports, participate in on-call rotation, and travel to client sites as needed.

The Engineer, Technical Alignment is responsible for proactive IT support, monitoring technology infrastructure, assisting in client onboarding, and ensuring optimal operations in the Technology Alignment Department.

The Accounting IT Project Engineer delivers project engagements focused on accounting practices, manages projects, maintains client communication, and troubleshoots technical challenges.

Responsible for delivering quality IT project engagements, managing client relationships, troubleshooting technical challenges, and ensuring project objectives are met within budget and scope.