Jobs at IP Corporation

Handles customer inquiries, order processing, delivery updates, billing and service issue resolution. Coordinates with Sales, Supply Chain, and Operations to ensure accurate and timely fulfillment. Maintains customer and order data in ERP and CRM systems, supports documentation, identifies process improvements, and escalates complex issues. The role requires strong communication, organization, attention to detail, and the ability to manage multiple priorities in an on-site office environment.

Optimize chemical manufacturing processes to improve efficiency, throughput, quality, safety, and cost. Troubleshoot process issues, perform root cause analysis, monitor performance data, and implement continuous improvements. Collaborate with Operations, Quality, and Engineering teams on process consistency, equipment and process design, scale-ups, process changes, and new product introductions. Maintain SOPs and work instructions while supporting safety, environmental, regulatory, Lean, and Six Sigma initiatives.

Develops and manages rolling 12-month demand forecasts using statistical analysis, sales inputs, market trends, and customer insights. Leads demand-planning inputs for monthly S&OP, evaluates forecast accuracy and bias, manages MRP parameters, monitors inventory health, and supports product transitions. Partners cross-functionally with Commercial, Supply Chain, Operations, Customer Service, and IT to improve forecasting, reporting, inventory performance, and material availability.

Provides day-to-day administrative and office support, including calendar and meeting coordination, document and record management, communication, data entry, travel and event coordination, onboarding assistance, office supply organization, and ad hoc projects. Requires strong organization, communication, attention to detail, confidentiality, and proficiency with Microsoft Office.

Leads quality engineering for enterprise ERP systems by designing automated testing frameworks, validating workflows and integrations, implementing CI/CD pipelines, and improving software delivery quality. The role performs functional, regression, API, integration, and end-to-end testing; supports ERP releases and data reconciliation; mentors engineers; conducts root cause analysis; and collaborates with developers, ERP administrators, business stakeholders, and technical leaders.

Manage and grow customer accounts within an assigned Wisconsin territory, drive revenue and profitability, identify new business opportunities, build customer relationships, deliver sales presentations, prepare proposals and pricing recommendations, track activity and forecasts in CRM systems, resolve concerns, and collaborate with technical sales and internal teams.

Supports supply chain planning, purchasing coordination, inventory tracking, replenishment, supplier delivery, ERP data accuracy, issue resolution, reporting, and process improvement. Collaborates with suppliers and cross-functional teams to ensure materials meet production and customer demands. The role operates in both office and manufacturing environments and requires strong organization, analytical ability, communication, and attention to detail.

Develop and maintain automated testing frameworks for ERP applications, including functional, regression, integration, and end-to-end tests. Validate ERP workflows, integrations, data accuracy, and business processes while integrating automation into CI/CD pipelines. Collaborate with developers, ERP administrators, business analysts, and stakeholders in Agile environments. Support upgrades, troubleshoot production issues, communicate quality metrics, and improve software reliability across enterprise systems.