Jobs at Ion Solar

Supervise and support the Special Services Team to manage third-party work, electrical service upgrades, and financing change orders. Assign and review projects, perform quality assurance, coach agents, handle escalated customer issues, and help improve team performance and culture.

Serve as liaison between outside sales reps, customers, and internal teams to resolve issues, monitor solar project timelines, create reports, provide trainings, and manage escalations. Lead complex projects requiring cross-department coordination, clear communication, and timely solutions to increase cash flow and customer satisfaction.

Coordinate third-party work for residential solar installations (re-roofs, trenching, electrical upgrades). Manage projects from assignment through completion, liaise with utilities, AHJs, contractors, sales, and internal teams, ensure inspections and documentation, verify completion and submit contractor payments, and drive process improvements for re-roofing and electrical coordination.

Participate in a structured leadership program working alongside department managers to learn operational workflows, coordinate team activities, monitor KPIs, support process improvements, assist with workforce planning, and develop skills to transition into an Operations Manager role.

Lead and scale daily operations across teams in a growing solar company: implement operational strategies, monitor KPIs, create SOPs, mentor managers, support resource planning, and drive continuous improvement and compliance.

Lead day-to-day operations for a departmental team, optimize workflows and SOPs, monitor KPIs, coach supervisors, manage scheduling and budgeting, resolve bottlenecks, ensure compliance and quality, and report performance to senior leadership to improve productivity and customer satisfaction.

Create accurate photovoltaic (PV) designs, plan sets, and BOMs meeting electrical and structural codes; coordinate with engineers and field teams, complete rework, and uphold quality and efficiency goals.