Jobs at InvoiceCloud

Owns the infrastructure service-request intake, prioritization, backlog, and workflow governance in JIRA. Coordinates patching, security updates, maintenance windows, change management, incident escalation, post-mortems, and audit readiness. Manages and develops Cloud Platform Engineers, oversees staffing and capacity, assesses technical risks, and partners with InfoSec and stakeholders. Drives automation, observability, reliability improvements, and AI-assisted operational tooling toward a 99.99% uptime target.

The Software Engineer will design, implement, and maintain backend services using Python technologies, ensuring code quality and operational reliability while collaborating with cross-functional teams. The role involves managing production-grade services and advancing in technical responsibilities.

The Enterprise Sales Director, Tax drives new business and customer acquisition, managing complex sales cycles in the government and tax sectors, while leveraging consultative sales methodologies and CRM tools to meet targets.

Oversee the Tier 1 Biller Support team, managing workflows, escalations, schedules, performance, training, and incident processes. The manager monitors support metrics, handles complex tickets, improves processes, coordinates biller and payer communications, and generates regular reports. The role requires understanding SaaS solutions, payment processing, ACH and card transactions, customer support operations, and supervisory practices.

Leads Sales Engineering for complex enterprise SaaS and fintech opportunities. Directs technical discovery, solution demonstrations, workshops, proofs of concept, proposals, RFPs, security reviews, and due diligence. Partners with Sales, Product, Engineering, Customer Success, and Operations to accelerate revenue, improve sales processes, develop reusable technical assets, and adopt governed AI-enabled tools. Coaches and develops Sales Engineers while influencing executive stakeholders and technical decision-makers.

Owns the insurance product backlog and roadmap, translating biller and payer needs into requirements, user stories, and acceptance criteria. Partners with Engineering, UX, Integrations, Implementations, Customer Success, Sales, and Marketing to deliver launches and measurable outcomes. Uses product analytics, data tools, research, experimentation, and AI to guide prioritization, monitor adoption, and improve insurance payment workflows. Mentors product managers and serves as the insurance vertical subject matter expert.

The Product Site Reliability Engineer will develop scalable applications, monitor performance, implement DevOps practices, lead incident responses, and collaborate with teams to enhance software solutions.

The Front-End Developer will build and optimize user experiences for SaaS applications, reviewing designs for feasibility, managing projects, and collaborating with teams.

The Data Engineer will design and optimize data pipelines for the enterprise data warehouse, ensuring data quality, performance, and reliability while collaborating with stakeholders to meet data requirements.

Own full sales cycle to win new mid-market customers: prospecting, discovery, demos, negotiation, and close. Build territory strategies, manage pipeline and forecasts in CRM, collaborate with cross-functional teams, and use AI and sales tools to drive revenue and displace legacy competitors.

Maintain, optimize, and evolve InvoiceCloud's production database systems. Troubleshoot incidents, tune queries and indexes, design efficient schema and stored procedures, automate operational tasks, and contribute to Azure-based database architecture and scalability improvements.

The Principal AI Engineer will architect a shared AI platform, drive product AI strategy, enforce responsible AI, and mentor the team, writing production code daily.

InvoiceCloud is inviting interested candidates to join their talent community for potential future job opportunities in a leading fintech company.

The IAM/PAM Engineer safeguards access to systems by designing and operating scalable identity and access management controls, partnering with various teams to enforce least privilege and strengthen security.

Serve as first contact for customer support, triage Tier I tickets, resolve basic platform issues, generate reports, perform approved system changes, document interactions, escalate complex cases, and use AI-assisted tools while collaborating with teams to ensure timely, professional service.

Own end-to-end delivery of customer integrations from scope through go-live. Configure CRM and supporting platforms, manage project plans, coordinate internal and external stakeholders, support QA/UAT, track Jira items, and ensure compliant, timely payment integrations.

Own the integrations product roadmap and delivery for APIs, connectors, and platform capabilities. Drive discovery, prioritize features, collaborate with engineering and partners, enable GTM, monitor integration metrics, and embed AI-driven improvements to improve adoption, reliability, and business impact.