Jobs at InvoiceCloud

Leads Sales Engineering for complex enterprise SaaS and fintech opportunities. Directs technical discovery, solution demonstrations, workshops, proofs of concept, proposals, RFPs, security reviews, and due diligence. Partners with Sales, Product, Engineering, Customer Success, and Operations to accelerate revenue, improve sales processes, develop reusable technical assets, and adopt governed AI-enabled tools. Coaches and develops Sales Engineers while influencing executive stakeholders and technical decision-makers.

Owns the insurance product backlog and roadmap, translating biller and payer needs into requirements, user stories, and acceptance criteria. Partners with Engineering, UX, Integrations, Implementations, Customer Success, Sales, and Marketing to deliver launches and measurable outcomes. Uses product analytics, data tools, research, experimentation, and AI to guide prioritization, monitor adoption, and improve insurance payment workflows. Mentors product managers and serves as the insurance vertical subject matter expert.

The Product Site Reliability Engineer will develop scalable applications, monitor performance, implement DevOps practices, lead incident responses, and collaborate with teams to enhance software solutions.

The Front-End Developer will build and optimize user experiences for SaaS applications, reviewing designs for feasibility, managing projects, and collaborating with teams.

The Data Engineer will design and optimize data pipelines for the enterprise data warehouse, ensuring data quality, performance, and reliability while collaborating with stakeholders to meet data requirements.

The Business Continuity & Disaster Recovery Analyst will support operational resilience by conducting business impact analyses, defining recovery objectives, and partnering with various teams to ensure organizational readiness and compliance with relevant frameworks.

Own full sales cycle to win new mid-market customers: prospecting, discovery, demos, negotiation, and close. Build territory strategies, manage pipeline and forecasts in CRM, collaborate with cross-functional teams, and use AI and sales tools to drive revenue and displace legacy competitors.

The Senior Software Engineer will design and develop web applications, manage projects, ensure application efficiency, and mentor peers while using modern technologies and AI tools.

Manage a defined portfolio of clients to drive adoption, retention, and expansion of the InvoiceCloud platform. Build strategic relationships, identify upsell opportunities, troubleshoot integrations, use Salesforce and analytics to inform action plans, and execute scalable engagement cadences. Periodic onsite travel and cross-functional collaboration required to resolve issues and deliver measurable client outcomes.

Maintain, optimize, and evolve InvoiceCloud's production database systems. Troubleshoot incidents, tune queries and indexes, design efficient schema and stored procedures, automate operational tasks, and contribute to Azure-based database architecture and scalability improvements.

The Principal AI Engineer will architect a shared AI platform, drive product AI strategy, enforce responsible AI, and mentor the team, writing production code daily.

Lead design and operation of InvoiceCloud's DevSecOps program by embedding automated security controls into CI/CD pipelines (SAST, DAST, SCA, IaC, container, secrets scanning). Define secure coding standards, remediation SLAs, policy-as-code and guardrails, build golden-path pipelines, measure SDLC security metrics, and partner cross-functionally to reduce application risk and report progress to leadership.

Serve as a strategic partner to the CEO and Executive Leadership Team, leading cross-functional, enterprise initiatives (including post-merger integration), driving execution, defining KPIs, mitigating risks, coordinating with Vista Equity Partners, representing leadership externally, and improving operational efficiency through data-driven decisions and AI/automation governance.

InvoiceCloud is inviting interested candidates to join their talent community for potential future job opportunities in a leading fintech company.

The IAM/PAM Engineer safeguards access to systems by designing and operating scalable identity and access management controls, partnering with various teams to enforce least privilege and strengthen security.

Serve as first contact for customer support, triage Tier I tickets, resolve basic platform issues, generate reports, perform approved system changes, document interactions, escalate complex cases, and use AI-assisted tools while collaborating with teams to ensure timely, professional service.

The Software Engineer will design, implement, and maintain backend services using Python technologies, ensuring code quality and operational reliability while collaborating with cross-functional teams. The role involves managing production-grade services and advancing in technical responsibilities.

Partner with leaders on talent management, succession planning, and organizational design. Coach managers, lead engagement surveys and action plans, and improve employee experience. Manage employee relations, performance improvement plans, promotions, Workday updates, and HR processes. Drive HR reporting, OKRs, KPIs, and workforce analytics, leveraging AI tools to increase efficiency and inform decisions.

Own end-to-end delivery of customer integrations from scope through go-live. Configure CRM and supporting platforms, manage project plans, coordinate internal and external stakeholders, support QA/UAT, track Jira items, and ensure compliant, timely payment integrations.

The Enterprise Sales Director, Tax drives new business and customer acquisition, managing complex sales cycles in the government and tax sectors, while leveraging consultative sales methodologies and CRM tools to meet targets.