Jobs at Intralot

Monitor and troubleshoot production applications, investigate incidents and recurring issues, analyze system performance, and identify root causes. Collaborate with Development, DevOps, and QA teams to resolve problems, reproduce issues, validate fixes, and improve reliability. Maintain incident records, enhance monitoring and observability, and automate troubleshooting workflows through scripting. The role may involve shift work and occasional international travel.

Build forecasting models, benchmarks, databases, and business-case foundations for lottery and gaming markets. Analyze market trends, product performance, sales potential, marketing ROI, distribution channels, and portfolio features. Maintain structured industry and competitive data, establish collection and refresh routines, develop scenario-based forecasts, and communicate analytical findings clearly to senior and non-technical stakeholders.

Develop and maintain critical backend web applications in a microservices environment using Java and Spring Boot. Design solutions, write clean tested code, work with databases and messaging systems, and support internal/external customers while collaborating with the team.

Design, develop, and evolve high-performance backend systems and microservices using Java and Spring Boot. Collaborate with cross-functional teams on requirements, architecture, code reviews, testing, and quality delivery. Support stakeholders, troubleshoot production issues, and contribute to continuous improvement. The role also involves responsible use of generative AI tools and familiarity with cloud-native technologies, CI/CD, observability, and distributed systems.

Coordinates proposal development for state and government RFPs by reviewing requirements, tracking tasks and amendments, collaborating with business development and cross-functional teams, maintaining templates and proposal databases, preparing polished submission documents, and ensuring compliance with deadlines and formatting requirements. Supports vendor registrations, presentations, meetings, project resumes, and client documentation while maintaining accuracy and consistency across high-volume bids.

Supports large-scale technology implementations by gathering and validating business requirements, documenting workflows and user stories, coordinating solution design, and developing test plans and cases. Executes system, integration, UAT, and deployment validation activities; tracks defects and confirms fixes. Serves as the connection between customers, business stakeholders, delivery teams, and technical resources while supporting implementation readiness, operational transition, stakeholder workshops, and process improvements.

Develops test plans and cases from functional requirements, executes preparation, integration, and factory acceptance testing, and tracks defects through resolution. Requires a degree in a technical field, 0–2 years of software testing experience, knowledge of operating systems, networking, databases, and mobile technologies, plus familiarity with Jira, Zephyr, or similar testing tools. Automation scripting and video lottery terminal testing are advantageous.

Lead end-to-end Early Life CRM campaigns across onboarding, welcome journeys, cross-sell, and retention. Use segmentation, customer insights, A/B testing, and performance reporting to improve engagement, ROI, and long-term value. Coordinate with Marketing, CRM, Activation, MarTech, Insights, and customer teams while ensuring responsible gambling compliance. Own campaign strategy, delivery, optimization, promotional value, stakeholder communication, and process improvements, including AI and automation initiatives. Mentor junior colleagues and champion Early Life activity across UK ventures.

Manages enterprise technology projects from planning through operational transition, coordinating software development, infrastructure, systems integration, testing, releases, and production activities. Develops project plans, tracks milestones and dependencies, manages risks and issues, coordinates distributed teams and vendors, and communicates status to customers, management, and senior stakeholders. The role requires strong technical delivery knowledge, stakeholder management, and experience with Agile, Waterfall, or hybrid methodologies.

Lead a new AI Engineering function spanning research and production delivery. Define technical strategy, lead engineers, establish production standards, and transition AI prototypes into scalable systems. Oversee personalization, recommendations, search, ranking, agents, and content generation using AWS and TypeScript. Partner with product, data, and engineering leadership while ensuring reliability, observability, performance, and compliance within a regulated real-money gaming environment.

Build and operate production AI systems, including personalization, recommendation, search, ranking, and LLM-powered applications. Convert R&D prototypes into scalable, observable, tested, and maintainable cloud-native services. Develop real-time systems on AWS using TypeScript and Python, implement CI/CD and infrastructure as code, monitor performance, and evaluate models through experimentation. Collaborate with AI researchers, engineers, product managers, data analysts, and Staff Engineers to deliver reliable, low-latency features.

Supports broad HR operations including payroll processing, HRIS reporting, onboarding, benefits and retirement plan administration, employee data management, leave and workers’ compensation administration, performance management, training, policy development, compliance, and employee communications. The role also assists with recruiting, employee lifecycle transactions, workplace safety programs, and HR projects while serving as a liaison between employees and benefit providers.

Leads a software engineering team within the Sports domain, balancing hands-on development with people leadership, coaching, mentoring, and delivery ownership. Partners with the Product Owner across the SDLC, promotes engineering excellence and best practices, removes distractions, resolves issues, supports cross-team collaboration, and drives continuous improvement. The role ideally requires recent backend development or QA experience with Java, Spring Boot, AWS, GraphQL, Kafka, Docker, and Kubernetes.

Operate and improve production databases on AWS, including RDS, Aurora, and EC2-hosted systems. Monitor performance, troubleshoot incidents, manage backups and disaster recovery, enforce security controls, and coordinate upgrades and patching. Automate provisioning and routine DBA tasks with Terraform or CloudFormation. The role also maintains documentation, supports schema and query optimization, and collaborates with application, DevOps, and platform teams on reliability and operational excellence.

Manage, configure, maintain, and troubleshoot Linux, UNIX, Windows, virtualization, storage, backup, cloud, and container infrastructure. Design and support IT infrastructure, deploy operating systems and middleware, enhance applications, contribute to automation and continuous improvement, and coordinate with vendors. The role requires systems administration expertise across Linux, AIX, Docker, Kubernetes, Microsoft environments, VMware, Hyper-V, Azure, and AWS, along with 3–5 years of IT experience.

Coordinates marketing content across web, email, social, retail, and promotional channels. Drafts, edits, proofreads, and formats materials; maintains content calendars; manages digital assets and CMS updates; and supports campaign, product, and player communications. Collaborates with marketing, compliance, operations, product teams, designers, and external partners to ensure accurate, on-brand, regulatory-compliant content. Monitors performance and assists with optimization recommendations.

Develop and support a cloud-native lottery platform using React, Node.js, MySQL, microservices, Docker, and Kubernetes. Responsibilities include software design, implementation, testing, reporting, database optimization, CI/CD automation, deployment, production troubleshooting, regulated-jurisdiction certification, documentation, and on-call support. The role requires building high-volume, real-time transaction systems with strong availability, security, and disaster-recovery practices.

Designs and maintains scalable data pipelines, ETL/ELT workflows, data models, data lakes, warehouses, and curated data layers. Integrates structured and unstructured data from internal systems, vendors, and APIs, while supporting Tableau dashboards and analytics. Monitors pipeline reliability, performance, governance, validation, security, and data quality. Collaborates with analysts, data scientists, developers, and stakeholders to deliver cloud-based data solutions, documentation, and AI-enabled analytics capabilities.

Lead high-level design and architecture for Bally's Intralot projects, creating logical and physical IT solutions across cloud, databases, servers, networking and OS. Collaborate with network, security, DB and systems teams, engage customers on ICT infrastructure upgrades, document architectures, research technical trends, and apply company ICT strategy to RFPs and commercial initiatives. Ensure DR and high-availability considerations and maintain architectural compliance.

The Senior Cloud Engineer will design, deploy, and manage cloud solutions in Azure, support Microsoft 365 services, and optimize IT infrastructure performance.