Jobs at Intralot

Supports broad HR operations including payroll processing, HRIS reporting, onboarding, benefits and retirement plan administration, employee data management, leave and workers’ compensation administration, performance management, training, policy development, compliance, and employee communications. The role also assists with recruiting, employee lifecycle transactions, workplace safety programs, and HR projects while serving as a liaison between employees and benefit providers.

Provides second-level technical support for VLTs, COAMs, and cash devices in a regulated gaming environment. Troubleshoots hardware and software issues, guides Tier 1 agents, documents incidents and resolutions, collaborates with field teams and vendors, updates troubleshooting documentation, supports training, and assists with testing and incident response.

Leads a software engineering team within the Sports domain, balancing hands-on development with people leadership, coaching, mentoring, and delivery ownership. Partners with the Product Owner across the SDLC, promotes engineering excellence and best practices, removes distractions, resolves issues, supports cross-team collaboration, and drives continuous improvement. The role ideally requires recent backend development or QA experience with Java, Spring Boot, AWS, GraphQL, Kafka, Docker, and Kubernetes.

Owns and operates enterprise infrastructure across on-premises, cloud, and SaaS environments. Responsibilities include Microsoft 365, Entra, Azure, Active Directory, identity, security, automation, monitoring, migrations, incident escalation, audit support, architecture decisions, and infrastructure improvement. The role also supports AWS, GCP, Linux, web services, and AI-enabled productivity tools while serving distributed technical and business stakeholders.

Operate and improve production databases on AWS, including RDS, Aurora, and EC2-hosted systems. Monitor performance, troubleshoot incidents, manage backups and disaster recovery, enforce security controls, and coordinate upgrades and patching. Automate provisioning and routine DBA tasks with Terraform or CloudFormation. The role also maintains documentation, supports schema and query optimization, and collaborates with application, DevOps, and platform teams on reliability and operational excellence.

Own platform deployment and day-to-day operations, ensuring stability, performance, and continuous improvement. Provide technical support, mentor junior colleagues, monitor and optimize platform performance, participate in support rotations and on-call escalations, and deliver roadmap tasks. The role requires experience with CI/CD, scripting, Linux, AWS, Kubernetes, Helm, ArgoCD, Terraform, monitoring tools, and platform services such as Redis and Kafka.

Manage, configure, maintain, and troubleshoot Linux, UNIX, Windows, virtualization, storage, backup, cloud, and container infrastructure. Design and support IT infrastructure, deploy operating systems and middleware, enhance applications, contribute to automation and continuous improvement, and coordinate with vendors. The role requires systems administration expertise across Linux, AIX, Docker, Kubernetes, Microsoft environments, VMware, Hyper-V, Azure, and AWS, along with 3–5 years of IT experience.

Leads bid management and proposal development for state, government, and commercial gaming opportunities. Coordinates cross-functional bid teams, gathers and synthesizes technical input, writes and edits compliant proposal content, develops solution strategies, and presents company value propositions. Maintains knowledge of lottery and gaming market trends, supports sales pipeline management, and ensures proposal quality, consistency, accuracy, and timely submission.

Coordinates marketing content across web, email, social, retail, and promotional channels. Drafts, edits, proofreads, and formats materials; maintains content calendars; manages digital assets and CMS updates; and supports campaign, product, and player communications. Collaborates with marketing, compliance, operations, product teams, designers, and external partners to ensure accurate, on-brand, regulatory-compliant content. Monitors performance and assists with optimization recommendations.

Interfaces with lottery customers to capture application requirements and create functional and system specifications. Leads system, client acceptance, and lifecycle testing, including test plans, cases, scripts, and summaries. Maintains user manuals, virtual prototypes, and system simulators; supports NASPL QA certification processes. Coordinates project schedules, resources, deadlines, and feedback while communicating with customers, technical teams, and the parent company.

Develop and support a cloud-native lottery platform using React, Node.js, MySQL, microservices, Docker, and Kubernetes. Responsibilities include software design, implementation, testing, reporting, database optimization, CI/CD automation, deployment, production troubleshooting, regulated-jurisdiction certification, documentation, and on-call support. The role requires building high-volume, real-time transaction systems with strong availability, security, and disaster-recovery practices.

Designs and maintains scalable data pipelines, ETL/ELT workflows, data models, data lakes, warehouses, and curated data layers. Integrates structured and unstructured data from internal systems, vendors, and APIs, while supporting Tableau dashboards and analytics. Monitors pipeline reliability, performance, governance, validation, security, and data quality. Collaborates with analysts, data scientists, developers, and stakeholders to deliver cloud-based data solutions, documentation, and AI-enabled analytics capabilities.

Analyze retailer, game, and geographic performance to provide actionable insights for sales leadership and field teams. Build retailer strategies and business plans, identify commercial opportunities, maintain accurate reports, and support execution across a 2,000-plus retailer network. The role also coordinates between the lottery and site teams, cleans and queries data, and uses BI, AI-driven analytics, and workflow tools to improve retail performance and influence stakeholder decisions.

Develop and maintain critical backend web applications in a microservices environment using Java and Spring Boot. Design solutions, write clean tested code, work with databases and messaging systems, and support internal/external customers while collaborating with the team.

Lead high-level design and architecture for Bally's Intralot projects, creating logical and physical IT solutions across cloud, databases, servers, networking and OS. Collaborate with network, security, DB and systems teams, engage customers on ICT infrastructure upgrades, document architectures, research technical trends, and apply company ICT strategy to RFPs and commercial initiatives. Ensure DR and high-availability considerations and maintain architectural compliance.

The Senior Cloud Engineer will design, deploy, and manage cloud solutions in Azure, support Microsoft 365 services, and optimize IT infrastructure performance.

As a Cloud Engineer, you will design, deploy, and manage cloud solutions in Azure and AWS, ensuring security, troubleshooting issues, and collaborating on service integrations.

The Senior Quality Control Engineer will develop test plans, execute various testing phases, and ensure defect resolution in software products.

The Quality Control Engineer will develop test plans, run tests across phases, and track defects through resolution, requiring strong OS and database knowledge.

The Technology Delivery Manager plans and manages global technical projects, coordinates stakeholders, oversees project reports, and ensures timely deliverables while traveling frequently to client sites.