Teams at International Medical Group (IMG)

Manage travel assistance cases from intake through resolution, respond to member and client inquiries, coordinate with internal teams and service providers, document case activity, assess and escalate issues, provide status updates, prepare case summaries, and conduct shift-change briefings in a 24/7 operational environment.

Lead global growth for IMG's International Private Medical Insurance (IPMI) business by developing and executing international sales strategies, expanding market presence, building strategic partnerships, managing budgets, and leading a high-performing sales team. Drive revenue, monitor performance and market trends, ensure compliance, and collaborate cross-functionally to support product positioning and long-term growth.