Jobs at Intellihot

Lead mechanical/electromechanical design for tankless water heaters and boilers: create 3D CAD models and GD&T drawings in PTC Creo, develop/modify heat exchangers, build and test prototypes, root-cause system failures, define component requirements, work with suppliers, and implement manufacturing processes (BOMs, assembly drawings, QC).

Provide system-level technical support for Intellihot products to customers and dealers via phone/email, troubleshoot connected mechanical/electrical/plumbing/control issues, escalate and recommend product improvements, assist with sizing/applications, update technical documentation, and participate in after-hours call rotation and periodic training.

Support production and capacity planning, inventory tracking, KPI reporting, and S&OP processes. Maintain dashboards, saved searches, daily snapshots, and lead cycle counts to drive data-driven operational improvements.

Manage operational and project coordination for national account customers, supporting the National Account Manager. Coordinate installations, part orders, CRM pipeline accuracy, stakeholder communications, project closeouts, and process improvements while working with contractors and internal teams.