Jobs at Integrated Service Company LLC

Provide advanced clinical consultation and case guidance for children and youth in the OhioRISE program, partnering with families, care coordinators, community and state partners to support high-acuity cases, ensure coordinated care, align with Medicaid and OhioRISE standards, document in EHRs, and support trainings and quality improvement.

Process and reconcile payroll, collect and verify timesheets, enter payroll data into HRIS, calculate wages/deductions, prepare reports, address employee payroll questions, and collaborate with HR and Finance. Performs payroll documentation maintenance and occasional travel within the service area.

The Associate Director oversees OhioRISE care coordination across an assigned regional catchment area. Responsibilities include supervising Care Coordination Managers, ensuring clinical and operational performance, managing budgets and financial forecasting, driving quality improvement, coordinating stakeholder relationships, supporting regulatory compliance, addressing program barriers, and leading training initiatives. The role requires regional travel and collaboration with healthcare, government, and community partners.

Serves as the clinic’s initial contact for calls and referrals, gathers client and insurance information, coordinates connections to services and telehealth providers, and maintains accurate EHR, referral, billing, and documentation records. Supports office operations, supplies, contracted services, compliance, and continuity of care while meeting monthly performance standards. Requires strong communication, organization, confidentiality, database skills, a driver’s license, and travel within designated service areas.

Manage county behavioral health operations by implementing strategy, supervising staff, managing budgets and EHR processes, ensuring regulatory compliance and quality measures, developing stakeholder relationships, and performing frequent field visits (about 50%) to support client care and operational performance.

Manage county behavioral health operations including staff supervision, budgeting, service delivery, quality metrics, stakeholder relationships, and implementation of operational strategies. Monitor financial and clinical outcomes, drive improvements using data, ensure regulatory compliance, and support recruitment, training, and site operations with occasional field travel.

Oversee daily operations of a community behavioral health team: assign caseloads, supervise and train staff, evaluate performance, ensure compliance and quality, provide and coordinate clinical and social services, participate in hiring, maintain documentation, and engage in program evaluation and community collaboration.

Oversees daily operations and a team of behavioral health professionals in the community, ensuring quality care, compliance, and staff performance. Responsibilities include supervision, caseload assignment, documentation audits, onboarding, Medicaid billing oversight, EHR use, community partnership, and occasional travel within the service area.

Lead and oversee Intensive Home-Based Treatment (IHBT) program operations, ensuring clinical quality, model fidelity, compliance with Medicaid and state requirements, staffing and training, utilization management, partnerships, data-driven quality improvement, budget oversight, and regional support. Provide clinical leadership, supervise supervisors and staff, support hiring/onboarding, and represent IHBT in community and statewide initiatives. Travel across service regions (up to 50%).

Provide SOAR services across a seven-county region: interview applicants, gather medical records, prepare medical summaries, assist with SSA appointments, coordinate with clinicians and housing case management, determine eligibility, maintain documentation and billing productivity, participate in program evaluation and training. Routine local travel; report to Athens County supervisor.

Provide SOAR services to individuals experiencing homelessness by completing SSI/SSDI interviews, gathering medical evidence, preparing Medical Summary Reports, coordinating with providers and housing staff, accompanying clients to SSA appointments, maintaining documentation, meeting productivity targets, and supporting program evaluation and quality assurance across a five-county region.

Supervise intake/referral specialists across regions to ensure timely, accurate access to behavioral health services. Manage recruitment, onboarding, performance, policy implementation, outreach, documentation in EHRs, HIPAA compliance, and team development while supporting community partnerships.

Oversees daily operations of a community behavioral health team: assigns caseloads, supervises and evaluates staff, provides clinical support and training, manages policies and quality assurance, coordinates client care and documentation, participates in hiring, and may provide license supervision and integrated care plan oversight.

Provide daily end-user support, troubleshooting, training, testing, and basic configuration for the EHR. Maintain workflows, documentation, assist with upgrades/go-live, coordinate with vendor and internal teams, and support ongoing EHR optimization across clinical and operational staff.

Supports the compliance program by assisting incident reporting, documentation, policy maintenance, regulatory readiness, committee coordination, data tracking, and follow-up with clinical, HR, and operational teams. Prepares reports, maintains policy repositories, and helps ensure alignment with HIPAA, 42 CFR Part 2, CARF, OhioDBH, HRSA and Medicaid requirements. Requires local travel within service area.

Provide advanced clinical consultation and decision-making for high-acuity children and youth in the OhioRISE program. Partner with families, care coordinators, community and state stakeholders to guide care planning, crisis and safety planning, and connect youth to community and Medicaid-based resources. Ensure documentation in EHRs, compliance with HIPAA and Medicaid requirements, and support OhioRISE training and quality improvement while traveling within designated service areas.

Serve as the organizations primary insurance and self-pay resource: verify eligibility, monitor renewals/coverage changes, educate staff on payer rules, coordinate with clinical and billing teams, manage EHR insurance data, provide good faith estimates, and support continuity of care while maintaining HIPAA compliance and performing occasional travel within service areas.

Process client billing and revenue cycle tasks with emphasis on Ohio Medicaid: create EDI claims, post payments, investigate denials, configure CareLogic Billing/AR, interact with clearinghouse portals, support staff and external customers, and maintain knowledge of Ohio MCO billing requirements. Participate in training and special projects to ensure accurate, timely reimbursement.

Provide frontline support, troubleshooting, training, and basic testing for the NextGen EHR. Maintain workflows, documentation, and user guides, coordinate with vendors and IT, support go-live events, and assist with EHR enhancements and departmental projects.

Provide peer-based recovery support as an integrated member of an ACT multidisciplinary team. Use lived experience to engage clients, develop recovery and wellness plans, perform outreach, accompany clients to appointments, assist with system navigation, support crisis intervention and de-escalation, document in EHRs to Medicaid standards, and deliver community-based services (minimum 75%) with flexible scheduling and travel within the service area.