Search the 3 jobs at Instrumentl

Instrumentl is hiring a Senior Full Stack Engineer to build and improve products for nonprofit clients. The engineer will work closely with the Head of Engineering and collaborate with design, product, content, and support teams. The role involves creating user interfaces, contributing high-quality code, and solving problems in a strategic manner.

As a Customer Support Associate at Instrumentl, you will provide support to customers, partners, and prospects through various channels. You will maintain and update self-serve resources, identify ways to enhance internal efficiency, and advocate for customer needs within the company. This role requires 1+ year of customer-facing experience, support desk experience, and passion for delivering excellent customer experiences.

The Customer Success Manager role at Instrumentl involves helping customers achieve their goals while using the platform. The role includes onboarding, driving engagement, gathering feedback, and ensuring renewals. The ideal candidate is proactive, eager to learn, and collaborative.