Jobs at Innosoft Corporation

Manage multiple medium-to-complex IT projects from planning through execution. Responsibilities include developing requirements, creating schedules, tracking milestones and dependencies, managing risks and issues, coordinating stakeholders and vendors, maintaining project documentation, and reporting status to leadership. The role requires healthcare insurance IT project experience, PMI certification, strong communication skills, and proficiency with Microsoft project management and documentation tools.

Leads discovery and analysis for an IT documentation recovery initiative. Responsibilities include interviewing stakeholders, inventorying technical and operational documentation, mapping current-state processes and dependencies, identifying gaps and risks, gathering requirements, maintaining documentation backlogs, and supporting governance standards. The role collaborates with technical subject-matter experts, Technical Writers, and IT leadership to convert institutional knowledge into structured documentation for cybersecurity, continuity, disaster recovery, and knowledge management.

Leads systems software development for South Carolina DOR, including Power BI and OnBase implementation, workflow and report development, coding, testing, deployments, troubleshooting, server support, security, and documentation. Requires extensive SDLC, state government, SQL, SSIS, web programming, and Agile experience. The role includes mentoring junior developers, collaborating with vendors and stakeholders, managing helpdesk issues, and participating in shared 24/7 on-call support.

Leads analysis, development, testing, deployment, and production support for a mission-critical COBOL DMV system. Translates business requirements into technical specifications, partners with business units, leads software development teams, resolves tickets, and provides status updates. The role requires extensive Visual or Micro Focus COBOL, Oracle SQL, Windows client-server, L3 support, technical leadership, and system modernization experience.

Leads complex federal health insurance Marketplace programs by integrating program management, fraud and enrollment-integrity expertise, AWS architecture, Agile delivery, risk analysis, change management, and executive reporting. The role manages backlogs, dependencies, roadmaps, technical issues, stakeholder communications, and modernization initiatives while translating technical and fraud insights into executive decisions.

Supports cybersecurity operations for a state DMV, including threat intelligence research, threat hunting, SIEM and endpoint investigations, log analysis, incident response, vulnerability management, security awareness training, patch automation, endpoint and network security, and digital forensics. The role also documents findings, develops reports, assists with detection rules, and supports cloud security initiatives.

Develops and supports public-facing dashboards, performs analysis of real estate, fleet, and financial data, and provides data-driven insights. Builds database solutions using SQL Server and Azure Synapse, supports Tableau environments, and develops CRM platforms including Salesforce, Zendesk, and HubSpot. Participates in SDLC methodologies, gathers and documents business requirements, and creates strategies that improve decision-making and operational efficiency.

Creates and maintains clear business and technical documentation for a complex state Medicaid systems modernization project. Collaborates with project managers, developers, business analysts, SMEs, vendors, and agency stakeholders; translates complex information into accessible documents; develops visual aids; applies templates and style standards; revises deliverables as requirements change; and manages documentation in SharePoint and other repositories.

Manages a four-person federal help desk supporting Drupal and related content platforms. Oversees ticket response and resolution SLAs, CMS troubleshooting, senior editorial approvals, user permissions, training, knowledge-base development, reporting, content migration, and demand reduction. Leads distributed coverage across an extended Eastern Time support window, coordinates escalations, maintains procedures, and supports emergency operations. The role requires federal Public Trust eligibility and periodic onsite presence near Baltimore.

Owns administration, integration, monitoring, security, automation, and upgrades for enterprise collaboration and development tools serving approximately 1,000 users per platform. Manages Atlassian tools, GitHub, SonarQube, identity systems, APIs, infrastructure as code, testing, compliance, and Authority to Operate requirements. Leads a four-person team, maintains operational documentation and runbooks, coordinates security remediation, and communicates changes to users. The role is remote within the continental U.S. with periodic Baltimore-area onsite work and after-hours maintenance availability.