Infrrd Benefits Overview

Build and debug Python features and utilities for an intelligent document processing product, implement GenAI/LLM workflows (LangChain/OpenAI), design PGVector-based retrieval, create evaluators and test harnesses, instrument logs/metrics, triage and ship fixes, harden deployments, and maintain SOPs and runbooks for integrations and compliance-sensitive flows.

Lead and build the full demand generation function: inbound, outbound-assist, ABM, field, and digital. Own pipeline metrics (MQLs, SQLs, pipeline contribution), run integrated enterprise campaigns, manage marketing tech stack (CRM, MAP, intent, analytics), and align closely with Sales on ICP, messaging, and pipeline quality.

Serve as the strategic Customer Success lead for enterprise mortgage clients, owning onboarding, configuration of document extraction models, workflow automation, regulatory compliance mapping, executive relationships, NRR/expansion targets, and product feedback. Coordinate implementation and engineering, run QBRs, maintain CRM hygiene, and drive measurable operational outcomes across origination, underwriting, servicing, and post-close processes.