Infopro Digital Benefits Overview

The Senior Content Producer will develop and deliver AUSREiiF’s Australian content strategy and multi-format event programme. Responsibilities include researching market trends, curating sessions, identifying and briefing speakers, building relationships with government and industry stakeholders, developing thought-leadership and partnership opportunities, and ensuring content supports meaningful connections and commercial outcomes. The role requires strong research, communication, organisation, creativity, commercial awareness, and knowledge of Australia’s built environment.

Own the event technology strategy, roadmap, budget, vendors, and platform administration for Risk Global. Manage Eventmaker, CRM and badging integrations, webinar and streaming tools, awards systems, and live event technology delivery. Lead technical rehearsals, resolve issues during high-pressure events, train stakeholders, and ensure reliable registration, broadcasting, check-in, and digital experiences across global conferences, awards, webinars, and hybrid events.

Manage a portfolio of client accounts from onboarding through renewal, providing ongoing service, account reviews, product training, and support. Identify opportunities to sell additional products, achieve renewal revenue targets and KPIs, handle objections, maintain CRM records, communicate product updates, and relay client feedback internally. The role requires strong relationship-building, customer service, organization, administration, and time-management skills.