Provide technical assistance for IT and IT Security inquiries, troubleshoot issues, and ensure customer satisfaction by resolving queries effectively.

The role involves implementing and maintaining computer networks and IT infrastructure for clients, providing both onsite and remote support, and ensuring effective communication and troubleshooting skills are employed to resolve technical issues.

The Project Implementation Engineer is responsible for managing PC upgrades, supporting client networks, troubleshooting hardware, and completing infrastructure projects, while ensuring high-quality customer service and documentation.

Manage and maintain virtualized environments with VMware, ensure data protection with Veeam, and optimize SAN storage for performance.

Provide technical assistance to clients on IT inquiries, troubleshoot issues, and resolve problems through effective communication and tools.