Teams at Indus Systems and Services Pvt Ltd

Manage network infrastructure, Citrix VDI, and VPN environments across approximately 150 branches and multiple data centers, offices, and cloud systems. Supervise network and VDI engineers, support teams, and vendors; oversee incidents, escalations, SLAs, projects, contracts, licenses, and renewals. Ensure infrastructure availability, performance, security, connectivity, and operational continuity while troubleshooting complex technical issues and assessing the impact of infrastructure changes.

Provides senior technical support for GxP laboratory, production, OT, DCS, and IT infrastructure at the Patalganga site. Responsibilities include maintaining application and infrastructure servers, supporting Chromeleon, EBR, PAS-X, SAP PPM, vCenter, Hyper-V, and Fortinet environments, managing network and firewall configurations, executing workstation and server qualification, maintaining cGMP documentation and SOP compliance, resolving user and vendor issues, and training engineers.

Own territory sales across Pune for datacenter infrastructure, cloud, backup, cybersecurity, graphic workstations and implementation services. Acquire new customers, grow accounts, manage renewals, engage CXOs and IT leaders, collaborate with pre-sales/OEMs, and meet revenue targets while maintaining pipeline and forecasts.