Teams at Indus Systems and Services Pvt Ltd

Provides desktop and infrastructure support across two units, including Chromeleon and other applications, servers, networks, hardware, printing, IT assets, and laboratory systems. Supports vendors, GxP activities, system qualification and validation documentation, desktop policy implementation, antivirus and patch compliance, ticket resolution, and coordination with corporate IT. Follows IT SOPs, EHS procedures, PPE requirements, and emergency preparedness protocols.

Provides senior technical support for GxP laboratory, production, OT, DCS, and IT infrastructure at the Patalganga site. Responsibilities include maintaining application and infrastructure servers, supporting Chromeleon, EBR, PAS-X, SAP PPM, vCenter, Hyper-V, and Fortinet environments, managing network and firewall configurations, executing workstation and server qualification, maintaining cGMP documentation and SOP compliance, resolving user and vendor issues, and training engineers.

Coordinates IT helpdesk activities, prioritizes and assigns support requests, maintains asset records, manages vendor and warranty follow-ups, processes procurement requests and SAP GRNs, tracks deliveries and approvals, handles insurance claims, and oversees e-waste disposal and asset scrapping documentation.