Teams at Index Exchange

Manage strategic marketplace customer relationships throughout onboarding, account planning, scaling, and optimization. Monitor performance trends, create reports, troubleshoot issues, identify growth opportunities, and support adoption and upsells. Collaborate cross-functionally on product implementations and improvements while maintaining accurate account records and communicating issue resolution to internal and external stakeholders.

Own and grow key agency and marketer partnerships within the programmatic advertising ecosystem. Serve as the primary client contact, provide strategic data-driven guidance, solve challenges, identify revenue opportunities, forecast growth, and collaborate with sales, analytics, technical, and publisher teams. The role also involves mentoring team members, guiding operations through ambiguity, supporting new business, managing stakeholders, and contributing to knowledge-sharing initiatives.

Manage and develop a team of Account Managers while owning key agency and marketer partnerships. Provide strategic, data-driven guidance on the Index Exchange platform, support new business, grow programmatic deals, forecast revenue, and track performance against targets. The role requires strong stakeholder management, client communication, program management, and expertise in digital media and programmatic advertising.