InCorta
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As a Senior Customer Support Engineer at Incorta, you will provide post-sales support, solutions, and advocate for customer needs. Responsibilities include resolving non-technical and technical customer inquiries, assisting in troubleshooting complex issues, and contributing to knowledge base enrichment. The role requires strong analytical and troubleshooting skills, along with experience in supporting analytics and BI software products.
Implement the Incorta platform against complex project requirements, learn platform features and best practices, teach users, define project scope, write technical design documents, work in cross-team environments, report to Solution Engineer Lead.
Responsible for collecting data, creating detailed reports, and managing systems and reports to ensure smooth operations within the sales and professional services teams.
Join Incorta as an MLOps Engineer to bridge the gap between machine learning model development and operational deployment. Responsibilities include automating model integration, implementing pipelines, monitoring model performance, and ensuring data governance compliance. Requires a Bachelor's degree in Computer Science or related field, strong experience in Python or R, and proficiency in cloud services and CI/CD tools.
Senior Sales Engineer role at Incorta, responsible for presenting the company's unique value proposition, working with prospects throughout the sales cycle, and providing feedback to Product, Engineering, and Marketing teams.
Transform complex requirements into clean and intuitive design solutions. Collaborate with stakeholders, guide features from concept to production, and conduct usability testing to enhance user experiences. Stay updated with industry trends and best practices in design. Requires 3+ years of design experience with expertise in enterprise and SaaS solutions.
SWAT Senior Software Engineer responsible for troubleshooting customer issues, developing new tools and features, and working on complex distributed systems in the US timezone.
Work on a next-generation distributed hyper-speed cloud-based analytics platform, focusing on performance improvements, scalability, and code reusability. Collaborate with cross-functional teams and mentor junior developers. Required experience in Java, distributed systems, and object-oriented programming.