InCharge Energy
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The EVCS Technician will diagnose and repair electric vehicle charging infrastructure, maintain records, coordinate projects, provide additional services to clients, and ensure safety while working with high voltage equipment. They will also track performance, report progress, and contribute to professional development.
The EVCS Technician will diagnose, repair and maintain electric vehicle charging infrastructure. Responsibilities include coordinating with vendors, tracking charging performance, ensuring safety protocols, and fostering customer relationships. This role requires proactive client engagement and a focus on service excellence while utilizing advanced tools and techniques.
As a Technical Training Manager, you will develop and deliver training programs for EV charging technicians, focusing on electrical theory, safety standards, and regulatory compliance. You will create training materials, conduct classroom and practical sessions, and assess trainee progress, ensuring alignment with industry standards and company goals.
The Service Coordinator will provide administrative support by scheduling, dispatching, and preparing jobs for invoicing. Responsibilities include coordinating resources, managing service tickets, issuing purchase orders, maintaining positive client relationships, and assisting in onboarding new staff.
The Senior Product Manager for Digital Products will lead the development of the InControl charger management system, coordinate feature discovery, and collaborate with cross-functional teams. They will focus on user needs and satisfaction, establish performance indicators, support sales, and assist with market research.
The Scheduler coordinates and manages service technician appointments, ensuring timely maintenance and services. Responsibilities include scheduling dispatches, resolving scheduling conflicts, maintaining communication with technicians and customers, managing external systems, and assisting in the onboarding of new staff.
The Service Coordinator will provide administrative support by scheduling and dispatching service jobs, maintaining communication with clients and service providers, creating work orders, and ensuring timely delivery of services. Responsibilities also include mentor support for new staff and maintaining client relationships.