Jobs at Imperative Logistics Group

Coordinates sensitive, time-definite, high-value, and white-glove shipments while serving as a liaison among customers, vendors, and internal teams. Responsibilities include customer communication, complaint resolution, documentation, stakeholder coordination, compliance with procedures and KPIs, problem solving, and training colleagues. The role requires strong customer service, communication, organization, computer, and Excel skills, with CargoWise experience preferred.

Processes vendor invoices, weekly payments, approvals, coding, and payment terms. Reconciles vendor statements, investigates discrepancies, monitors aging reports, maintains AP records, responds to inquiries, and supports month-end accounting activities. Requires strong organization, accuracy, communication, Excel proficiency, and 1–3 years of relevant experience. The role is fully onsite in Barrington, Illinois.

Coordinates freight shipments from booking through delivery, communicates with customers, airlines, cargo handlers, carriers, and pickup agents, monitors on-time performance, prepares quotes, resolves service issues, supports account development, reviews documentation and invoices, and analyzes logistics data using spreadsheets.

Develops and manages a geographical B2B sales territory by generating leads, prospecting new business, growing the client pipeline, and achieving sales and profit objectives. Builds and maintains customer relationships through visits, calls, emails, networking, and account development. Researches client needs, presents service benefits, executes sales strategies, and provides high-quality customer service while traveling within the territory.

Processes customs entries and import documentation, classifies goods using tariff codes, coordinates FDA and USDA requirements, and arranges duties, taxes, transportation, and warehousing. The role also bills customers, monitors shipments, assists clients with documentation, and signs documents under powers of attorney. Candidates need customs entry experience in ACE, PGA knowledge, CargoWise proficiency, strong communication skills, and familiarity with customs brokerage or freight forwarding operations.

Processes U.S. Customs entries and import documentation, classifies goods using tariff codes, coordinates with government agencies and logistics partners, arranges duties, transportation, and warehousing, bills customers, tracks shipments, and assists clients with required documentation and compliance procedures.

Processes and posts vendor invoices, manages weekly payments, reviews approvals and payment terms, reconciles vendor statements, resolves discrepancies, monitors AP aging, maintains records, responds to inquiries, and supports month-end accounting activities.

Monitor security alerts, assist incident investigation and response, maintain security tooling (firewalls, IDS/IPS, SIEM, endpoint protection), perform vulnerability management and patching, support IAM, backup/recovery, compliance (PCI, NIST), security documentation and awareness training.

Lead the U.S. import team to ensure compliant, efficient customs clearance and high-quality customer service. Oversee daily import operations, ensure U.S. Customs and PGA compliance, develop staff, monitor KPIs, drive process improvements, manage documentation and audits, support customer relationships, and participate in continuous improvement and ISO activities.

Support export operations and US/Mexico trade compliance by maintaining part-number classification databases, auditing classification protocols, classifying products imported into Mexico, resolving classification issues, and providing customs compliance customer support. Works with regulations, harmonized tariff schedules, and office software; requires bilingual English/Spanish communication.

Receive drivers, verify documentation, assign unloading docks, log arrival and load references, print labels, create forklift work orders, and adjust records in AS400. Perform data entry, communicate with drivers and forklift coordinators, and follow supervisory directions in a rotating-shift warehouse office environment.

Support sales by coordinating quotes, pricing follow-up, RFP tracking, and customer communication. Maintain quote and RFP tracking dashboards, ensure CRM (Salesforce) accuracy, liaise between Sales, Pricing, and Operations, and assist field sales with documentation and onboarding to keep commercial processes efficient and timely.