Jobs at Imperative Logistics Group

Coordinates customer, vendor, and internal communications for complex logistics shipments. Provides timely customer service, documents contacts and complaints accurately, resolves issues, follows standard operating procedures, coordinates with colleagues, and meets company KPIs. Uses Microsoft Excel, Microsoft Suite, and CargoWise to support freight forwarding and customs brokerage operations.

Provides enterprise desktop and help desk support, including troubleshooting hardware, software, network, printer, and mobile device issues. Installs and maintains computers, peripherals, operating systems, security and backup software, and inventory records. Responds to user requests, logs support interactions, monitors spam filters, assists with IT security incidents, and supports remote locations as needed.

Processes U.S. Customs entries and import documentation, classifies goods using tariff codes, coordinates with government agencies and logistics partners, arranges duties, transportation, and warehousing, bills customers, tracks shipments, and assists clients with required documentation and compliance procedures.

Processes customs entries and import documentation, classifies goods using tariff codes, coordinates FDA and USDA requirements, and arranges duties, taxes, transportation, and warehousing. The role also bills customers, monitors shipments, assists clients with documentation, and signs documents under powers of attorney. Candidates need customs entry experience in ACE, PGA knowledge, CargoWise proficiency, strong communication skills, and familiarity with customs brokerage or freight forwarding operations.

Coordinates freight shipments from booking through delivery, communicating with customers, airlines, cargo handlers, carriers, and pickup/delivery agents. Provides quotes, consultative transportation solutions, shipment monitoring, documentation support, issue resolution, and customer service. Maintains carrier relationships, reviews questionable invoices, analyzes data in Excel, and supports operational process improvements. This is an on-site Atlanta role requiring forklift operation.

Processes and posts vendor invoices, manages weekly payments, reviews approvals and payment terms, reconciles vendor statements, resolves discrepancies, monitors AP aging, maintains records, responds to inquiries, and supports month-end accounting activities.

Processes customs entries and import documentation, classifies goods under tariff codes, coordinates FDA and USDA requirements, and arranges duties and taxes. Bills customers, tracks shipments, supports client documentation, and coordinates transportation or warehousing. Uses powers of attorney to sign documents for clients and operates CargoWise while following client-specific procedures and customs regulations.

Monitor security alerts, assist incident investigation and response, maintain security tooling (firewalls, IDS/IPS, SIEM, endpoint protection), perform vulnerability management and patching, support IAM, backup/recovery, compliance (PCI, NIST), security documentation and awareness training.

Lead the U.S. import team to ensure compliant, efficient customs clearance and high-quality customer service. Oversee daily import operations, ensure U.S. Customs and PGA compliance, develop staff, monitor KPIs, drive process improvements, manage documentation and audits, support customer relationships, and participate in continuous improvement and ISO activities.

Support export operations and US/Mexico trade compliance by maintaining part-number classification databases, auditing classification protocols, classifying products imported into Mexico, resolving classification issues, and providing customs compliance customer support. Works with regulations, harmonized tariff schedules, and office software; requires bilingual English/Spanish communication.

Receive drivers, verify documentation, assign unloading docks, log arrival and load references, print labels, create forklift work orders, and adjust records in AS400. Perform data entry, communicate with drivers and forklift coordinators, and follow supervisory directions in a rotating-shift warehouse office environment.

Support sales by coordinating quotes, pricing follow-up, RFP tracking, and customer communication. Maintain quote and RFP tracking dashboards, ensure CRM (Salesforce) accuracy, liaise between Sales, Pricing, and Operations, and assist field sales with documentation and onboarding to keep commercial processes efficient and timely.